OBHR 330- Practice Exam 2

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Which of the following is a "veiled purpose" test item in an integrity test?

Do you agree with the statement, "I don't feel I've had control over my life"?

Which of the following is true about "agreeableness"?

It reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality.

Which of the following is characteristic of disposition-based trust?

When trust is disposition-based, it means that the trustor's personality traits include a general propensity to trust others.

The National Football League (NFL) makes players entering the draft take a popular cognitive ability test known as the

Wonderlic.( one of the most widely used tests is the Wonderlic Cognitive Ability Test, a 12-minute test of general cognitive ability that consists of 50 questions. Chances are you will hear about the Wonderlic Cognitive Ability Test every March and April. This is because the National Football League (NFL) administers the test to players who enter the draft, and teams consider the scores when selecting players. Such cognitive ability tests should be used with caution, however, as they may unintentionally discriminate against groups of individuals who, for a variety of reasons, may score lower.)

The personality dimension of neuroticism is associated with the traits of being

moody and emotional.

Which of the following is characteristic of social exchange relationships?

Based on obligations that are open-ended (Social exchange relationships are based on vaguely defined obligations that are open-ended and long term in their repayment schedule. Social exchanges are characterized by mutual investment, such that employees agree to go above and beyond their duties in exchange for fair and proper treatment by authorities.)

Which of the following questions is used to evaluate informational justice?

Do authorities explain procedures thoroughly? (Informational justice is fostered when authorities adhere to two particular rules. The justification rule mandates that authorities explain decision-making procedures and outcomes in a comprehensive and reasonable manner, and the truthfulness rule requires that those communications be honest and candid.)

Which of the following statements concerning personality and cultural values is not true?

Employees are the same anywhere in the world—responsible, easygoing employees from the United States act the same as responsible, easygoing employees in China.

Geraldo is talking about his new job with his sibling. He says he likes this job better than his previous jobs because he feels respected and knows he is doing important work. He has always felt a need to feel this way at work, and now he finally does. Geraldo is describing how his job meets his need for

Esteem (Esteem is a commonly studied need in organizational behavior. It is described as a need to hold a high evaluation of oneself and to feel effective and respected by others. This fits Geraldo's situation.)

Ike, Georgia, and Mike work at an ice producing facility in the same job classification. Ike arrives at work late, produces and loads fewer bags of ice than Georgia and Mike, and never volunteers to sweep up during his break, unlike the other workers. After talking to Georgia and Mike, Ike learns that, even though they have all been employed the same length of time, he is being paid two dollars more per hour than they are because they were hired through an outside personnel agency. According to equity theory, which of the following emotions is Ike likely to display?

Guilt (When your ratio of outcomes to inputs is greater than your comparison with other's ratio, equity distress is experienced, and the tension likely creates negative emotions such as guilt or anxiety.)

One of the taxonomies used to describe cultural values is the

Hofstede Dimensions.

Which of the following is true with regard to emotional intelligence?

In many circumstances, high emotional intelligence can compensate somewhat for low cognitive intelligence.

Suresh and Michelle both volunteered for a company project that involved cleaning and organizing their printing company's warehouse. Fifty people signed up in total, but when Suresh and Michelle arrived, there were few other volunteers in sight, and Gary, the supervisor in charge of directing volunteer assignments, was nowhere to be found. However, they did find two large brooms leaning against the wall. Michelle took a seat to wait for Gary and her assignment. Suresh grabbed one of the brooms and began sweeping. While he was sweeping, it occurred to Suresh that this was a good example of why his desk was so organized while Michelle's always looked like a disaster. Which of the following statements is likely true of this scenario?

In this weak situation, Michelle's laziness trait is activated.

Which of the following is true of the ethical component of corporate social responsibility?

It suggests the organization has reached the principled level of moral development.(The ethical component of corporate social responsibility argues that organizations have an obligation to do what is right, just, and fair and to avoid harm. Fulfilling this component is relevant to the benevolence and integrity of the organization and suggests that it has reached the principled level of moral development.)

What reflects the perceived quality of a company's goods and services in the eyes of the public?

Its reputation

Which of the following is true of motivation?

Motivation is a set of energetic forces that originates both within and outside an employee.

Gilbert would like to foster goal commitment in his department. He decides to do this by encouraging the collaboration of employees and leaders on setting the specific proficiency level and due date for a major production goal so that the employees feel a sense of ownership over the goal. Gilbert has implemented a strategy known as

Participation (By encouraging employee collaboration on setting proficiency level and due date for a major production goal, Gilbert is using the participation strategy. Participation is a strategy for fostering goal commitment where employees and leaders collaborate on setting the specific proficiency level and due date for a goal so that the employee feels a sense of ownership over the goal.)

Which of the following compensation plan elements is based on each unit produced, each unit sold, or each service provided?

Piece-rate

Moral intensity is driven by two general dimensions: potential for harm and social pressure. Which of the following answer options is a specific facet of the social pressure dimension?

Proximity (Proximity is a facet of social pressure that describes how near (in a psychological or physical sense) the authority is to those who will be affected.)

Which of the following sums up the "you scratch my back, and I'll scratch yours" type of exchange?

Relationships are based on self-interest, with little concern for loyalty, gratitude, or fairness.

Which of the following is accurate with regard to the Myers-Briggs Type Indicator (MBTI) method of personality measurement?

Research on this model suggests that managers are more likely than the general population to be "thinking-judging" personality types.

Which of the following answer options is not one of the concepts of psychological empowerment?

Self-efficacy

Which motivating force has the strongest effect on performance?

Self-efficacy or competence

Bernadette would like to generate intrinsic motivation in her employees because she feels it will ultimately lead to better performance. Which of the following outcomes would foster the intrinsic motivation she wants?

Skill Development (Outcomes, such as enjoyment, skill development, and personal expression, are self-generated, originating in the mere act of performing the task. These outcomes foster intrinsic motivation—motivation that is felt when task performance serves as its own reward.)

___blank occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once the period of learning ends and generalized to the workplace once the learner returns to the job.

Transfer of training

Lena took a test and found out she has an investigative personality type. According to the RIASEC model, Lena will probably enjoy _________blank and tend to be ________

abstract, analytical, theory-oriented tasks; analytical, intellectual, reserved, and scholarly

Duc's boss, Liam, often insults employees whom Liam does not like. Liam also mocks the personal appearance and habits of some of Duc's coworkers. Liam's behavior is an example of

abusive supervision. (When taken to extremes, interpersonally unjust actions create abusive supervision, defined as the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact.)

A formalized method of training in which employees observe and learn from employees with significant amounts of tacit knowledge is known as _________blank training.

behavior modeling

Perceptual speed refers to

being able to examine and compare numbers, letters, and objects quickly

Which of the Big Five personality traits has the greatest effect on typical performance

conscientiousness

Anchoring, framing, and contrast are examples of

decision making bias

The process of generating and choosing from a set of alternatives to solve a problem is called

decision making.

Namiko received an 8 percent annual salary increase, while Mohammed and Luke each received a 4 percent increase. Because all three had the same level of sales over the last year, Mohammed and Luke think the situation lacks

distributive justice. (Employees gauge distributive justice by asking whether decision outcomes—such as pay, rewards, evaluations, promotions, and work assignments—are allocated using proper norms.)

Dominique is at a leadership conference and has just met Brian for the first time. In this new situation, Dominique will most easily be able to judge if Brian has the personality trait of

extraversion.

Behaviors are reinforced after a certain number of them have been exhibited under a _________blank schedule of reinforcement.

fixed ratio (Fixed ratio schedules reinforce behaviors after a certain number of them have been exhibited. Some manufacturing plants have created piece-rate pay systems in which workers are paid according to the number of items they produce.)

The spatial ability of visualization is the ability to

imagine how separate things will look if they were put together in a particular way.

Cognitive-based trust is evaluated along three dimensions: ability, benevolence, and

integrity

Emotionally charged judgments that arise through quick, nonconscious, and holistic associations are known as

intuition

The moderate correlation between learning and job performance may be underestimated because

it is difficult to measure tacit knowledge, which is relevant to task performance, due to its unspoken nature. (The moderate correlation between learning and job performance may be underestimated because most of the research linking learning to task performance focuses on explicit knowledge, which is more practical to measure. It is difficult to measure tacit knowledge because of its unspoken nature, but clearly such knowledge is relevant to task performance.)

Keenan had worked at the post office for many years, accepting packages for mailing that customers had packed themselves. Keenan could look at a package and tell if it met mailing specifications, as well as any corrective actions that needed to be taken. His quick assessments were based on _________blank decisions.

programmed (Programmed decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken. Keenan's experience accepting packages gave him the expertise to assess each package by sight, making programmed decisions to determine if the package met mailing specifications.)

Enza is a firefighter who works 24-hour shifts in a busy urban area. Enza's job requires a high degree of

psychomotor abilities(Stamina generally refers to the ability to exert oneself over a period of time without the circulatory system giving out. Firefighters, athletes, and dancers are just some of the professions that require stamina.)

Ted's company recently named a new Chief Financial Officer, Tonya Mays. It is likely that Tonya scores high on which type of cognitive ability?

quantitative

The ability to sense that there is a problem right now or that there is likely to be one in the near future describes which of the following?

reasoning

The tendency for people to see their environment only as it affects them and as it is consistent with their expectations is known as

selective perception

Which of the following represents the correlation between cognitive ability and job performance?

strong, postitve

_____blank is typically job or situation specific.

tacit knowledge

Ability refers to

the relatively stable capabilities people have to perform a particular range of different but related activities

Skipper just got hired as a media liaison for RPA Mines. He will be communicating the mission of the company, as well as giving progress reports on the company's operations and environmental impact. Skipper will need to rely most heavily on his _________blank abilities.

verbal


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