OGL320

Organizational process assets are broken up into the following two categories:

1) processes and procedures, and 2) corporate knowledge areas

A Stakeholder Register is _____.

A document that records important information about a project's stakeholders.

What determines how a project manager interacts with other people within an organization?

All answers

What is a source of conflict in a project environment?

All answers

Which of the following is the least accurate statement?

An organization's level of project management maturity can influence projects. Organizations are systematic arrangements of people and departments. Organizations aim to accomplish a purpose. Organizations frequently take on projects that don't align with their missions. Organizations frequently take on projects that don't align with their missions.

Under what conditions should project managers have the authority to make decisions on their project's behalf?

Both of the other responses

Of the following forms of estimation, which is the most detail-oriented?

Bottom-up Estimating

A _____________ contract is when a project manager pays a contractor for the costs incurred, plus some type of set fee.

Cost-Reimbursable

What sort of problems do projects without charters face?

Difficulty managing expectations Delayed decision-making All answers Lack of authority all answers

In utilizing a Situational Leadership approach, the most appropriate form of leadership during the Forming/Orientation stage is _______.

Directing

Which of the following is NOT a method often attributed to changing an organization's culture?

Establishing new stories and symbols Institute employee training None of the other answers because these are all examples of how an organization's culture can be changed Creating a sense of urgency among employees None of the other answers because these are all examples of how an organization's culture can be changed

Which is NOT typically one of the criteria used by organizations when choosing projects?

Evaluation Plan

A "deliverable" can only be something that is tangible, like a product.

False

An organization's business value only contains tangible elements.

False

Enterprise environmental factors refer to conditions that are under the control of a project team that may impact a project.

False

Functional organizations offer project managers the most authority.

False

Identifying how project decisions will be made, and by whom, is best determined after the project is started.

False

In managing global projects, scheduling proves to be the easiest part of project planning.

False

Integration Management is NOT one of the "Nine Knowledge Areas" of project management.

False

Integration Management is NOT one of the "Ten Knowledge Areas" of project management.

False

It is unnecessary for the project sponsor to be at the launch (or "kick off") meeting because the project manager can handle the project introductions.

False

Project phases are always sequential.

False

Projects can only involve a single organization and not multiple organizational units.

False

Scheduling is one of the first things you do within the project planning process.

False

Stakeholders have the most influence on projects at the end.

False

Team morale is often really low at the beginning of a project and then increases suddenly as the project progresses.

False

The more complex the project, the fewer levels within the Work Breakdown Structure there are.

False

When English-speaking project managers manage cross cultural projects, it is always wise to select suppliers, implementation teams or project staff, based on their proficiency in English because they are the most suitable for the job.

False

The following statement is an example of what kind of Statement of Work: "Upon completion, the house will have five bedrooms."

Functional SOW

In "Let's Make Those Project Meetings More Effective," what does Ron Rosenhead NOT advocate?

Having each meeting attendee share a short personal story

What is NOT an accurate statement about the cost baseline?

It includes the management reserve It is used as a basis of comparison to make sure that projects stay on track If changes need to be made, it should undergo a formal change control procedure It includes the contingency reserve ????????? all are correct so idk

What is the function of a tracking log?

It lists unresolved issues and who is responsible for resolving them

What is the most accurate description of a project?

Its results can either be tangible or intangible It aims to produce a unique deliverable All answers It is temporary ALL answers

Projects are typically authorized as a result of _____.

Legal requirements Social needs All answers Market demands Environmental considerations ALL ANSWERS

What is NOT the role of a team leader?

Make sure that everyone contributes and has their voice heard To serve as a co-boss with the project manager Periodically evaluate the team's progress Communicate progress and problems with the project manager To serve as a co-boss with the project manager

What type of organization does Integrated Product Teams most resemble?

Matrix Organization

Which of the following describes an organization that constructs a project team by pulling its members from different departments within the organization?

Matrix Organization

Which of the following is NOT part of a Project Management Plan?

Operational Oversight

Operations management refers to ________.

Overseeing the physical and/or technical functions of an organization

Organizational Project Management (OPM) is a framework that organizes activities into:

Portfolios, programs and projects

Which of the following is NOT one of the five process groups of project management?

Procurement

According to Miia Martinsuo, in "Project Portfolio Management in Practice and Context," which of the following does NOT describe a typical assumption made about project portfolio management (PPM)?

Projects are aligned by routines and criteria that bring no benefit to the organization

According to the Project Management Body of Knowledge, which is NOT a technique for resolving conflict?

Reject/Redirect

What is an example of a "business need" within a project charter?

Response to market demands

Which is NOT one of the phases of project team development?

Rewarding/Satisfaction

The purpose of a project steering committee is to ______.

Secure resources for a project All of these responses are accurate Approve a project's charter Oversee requests to change key elements of a project, such as deliverables, schedule, and budget All of these responses are accurate

What decision-making approach involves selecting a group of individuals with relevant experience and skills to make a decision?

Small group decides

What does SMART stand for in the process of developing project objectives?

Specific, measurable, achievable, realistic, and time bound

In the "How to Build Project Management Teams" clip, Devon Dean makes a reference to "no robots." What is he referring to?

Team members who don't take any initiative

A project's baseline is used to ________.

Tell whether your project is on or off track

What should project managers look for when using a Time and Materials contract?

That the project duration isn't needlessly extended That the contractor's hours of work are not unreasonable

What best describes the sponsor's role within a project?

The sponsor ensures that the project aligns with the organization's mission.

What is the downside of utilizing a consensus or majority-rule approach in decision-making?

They take too much time

The triple constraint refers to the interrelated constraints of:

Time, Cost, and Scope

A Project Plan is frequently revised to account for new or missing information.

True

A change control board is responsible for reviewing proposed changes to a project and evaluating the impact it will have on the schedule, budget, or scope.

True

A project can involve conducting research and issuing a report?

True

A project can involve designing a new product?

True

A project can involve upgrading an organization's software?

True

A project charter should be signed off on by key project stakeholders in order to formally recognize the existence of the project.

True

A project's stakeholders are anyone with a vested interest in a project.

True

A project's stakeholders can have a negative impact on a project.

True

An organization's motivation and reward systems contribute to the shaping of its culture.

True

An organization's project management maturity assesses how capable an organization is in managing a project.

True

Diversity within a project team can be a source of strength?

True

Elements of what we call "project management" have been practiced for thousands of years, but have only recently been formalized.

True

Matrix organizations use a blend of functional and projectized organizational approaches.

True

Meeting minutes serve the function of systematically keeping track of decisions, assignments, and actions.

True

Milestones are significant points in time on the project schedule.

True

Multiple cultures may coexist in a single organization.

True

Part of a project manager's role in the Adjourning/Termination phase of project team development is to ensure that the different emotions team members experience at the end of a project don't impact its closing activities.

True

Phases are a collection of related project activities.

True

Program managers focus on project interdependencies and manage them based on common overarching goals between projects.

True

Projects can have negative impacts on stakeholders.

True

Push communication is when project information is sent to specific people who need to receive it, yet without the expectation of confirmation of them receiving or understanding the information.

True

Risk Mitigation is about building a risk response plan prior to executing a project.

True

The "Nine Knowledge Areas" refer to all the areas of management that go into managing a project?

True

The "TEN Knowledge Areas" refer to all the areas of management that go into managing a project?

True

The corporate knowledge base includes project records and documents.

True

The first official project launch (or "kick off") meeting represents the first project milestone.

True

The sponsor is one of the most important project stakeholders.

True

Trend analysis is an analytical technique used in project reporting that attempts to predict or forecast future project outcomes based on historical results.

True

Uncertainty cannot be eliminated in a project.

True

When decomposing a Work Breakdown Structure, it is best to involve the people who will do the work.

True

When project team members are located in different places, this impacts the depth of communication and knowledge sharing that they engage in.

True

When does a project end?

When either project objectives are met OR cannot be met

Which of the following is NOT considered part of the Project Communications Management Plan?

Work Breakdown Structure

The cost management plan is the process involved in planning, estimating, budgeting and _________ cost so that the project can be completed on schedule and within the approved budget.

conrtolling

A project's scope statement should not include any non-functional requirements. It should only concern itself with the functional requirements, meaning those resources that are essential to the project's success.

false

A subset project management team is often assigned within smaller projects to help the project manager manage the project phases.

false

As a project becomes more complex, its costs decrease accordingly.

false

Cost estimates are expected to remain the same through the project phases.

false

Generally, the majority of a project's costs are generated during the planning and closing phases.

false

Expenses related to water and trash benefit more than just your project, so when assessing your budget you would consider them _______.

indirect costs

Your project __________statement tells you what must be done and what objectives or specifications must be met.

scope

What approach to estimating a project's cost is used when the project manager has to make an educated guess based on the best case, worst case, and most likely cost scenarios?

three point estimating

A Statement of Work (SOW) refers to a narrative description of products, services, or results to be delivered by a contractor to a project.

true

A project's scope statement addresses both what IS and ISN'T included in a project.

true

As a project becomes more complex, the longer it takes to produce its final deliverable.

true

Networking with others in the organization, industry or professional environment is part of Project Human Resource Management.

true

The ability to make changes to a product, service or result of a project is highest at the start of the project and decreases as the project progresses toward completion.

true

Administrative costs and taxes would be considered __________ in a project's budget.

variable costs