OMIS 320 Final Exam

Pataasin ang iyong marka sa homework at exams ngayon gamit ang Quizwiz!

Patient Care Strategies for

Scares Resource Situations

Silos

companies had unintegrated information systems that supported only the activities of individual buisness functional areas,

Efficient, integrated information systems are very important for companies to be

competitive

Futher impetus for adopting Enterprise Resource Planning system has come from ?

compliance with the Sarbanes-Oxley Act of 2002

A supply chain is only as secure as its

weakest link

Use of emergency control center to manage responses to unexpected supply chain distributions

Risk and Security Advanced Initiatives

Active participation of employees in industry security associations and conferences

Risks and Security - Proactive

Creating an excuetivelevel postion such as director of corporate secruity

Risks and Security - Proactive

Develop formal and comprehensive approach for assessing the firms exposure to security risks

Risks and Security - Proactive

Development of freight security plans in collaborations with 3PLS

Risks and Security - Proactive

Use of cyber-intrusion detection system

Risks and Security - Proactive

Largest company to sell ERP is

SAP

Use of Access Badges

Warehouse Security

Use of Photo ID Badges

Warehouse Security

Bullwhip Effects causes

- demand forecast updating - order batching - price fluctuations - rationing *effect every company in every buisness*

2. Total SCM Costs

$ amount to process orders, purchase, manage inventory, transportation and information systems

1. Forecast Accuracy

% accuracy of forecasts

Current ERP system evolved as a result of

- Advancement of hardware and software technology - development of a vision of integrated information systems - reengineering of companies to shift from a functional focus to a business process focus

Performance measurement systems must

- Link SC trading partners to achieve breakthrough performance in satisfying end users - Overlay the entire supply chain to assure that all contribute to supply chain strategy

Key Considerations for Patient Care Strategies for Scares Resource Situations

- Mass casualty Events - Infrastructure Damage/Loss - Pandemic/Epidemic - Supplier Shortage - Recall/Contaminations of Product - Isolations of Facility due to Access Problems (flooding etc.)

Other branches of ERP Software Emerges

- Oracle - Peoplesoft

The evolution of Information System

- Silos - Current ERP system evolved as a result of

Obstacles to Process Integration

- The Silo Mentality - Lack of Visibility - Lack of Trust - Lack of Knowledge - The Bullwhip Effect

Strategies for Risk Management "In Practice"

- prepare - substitute - adapt - conserve - re-use - re-allocate

What are the 8 Key Supply Chain Business Processes to INTEGRATE

1. Customer Relationships Management 2. Customer Service management 3. Demand Management 4. Order fulfillment 5. Manufacturing flow Management 4. Supplier relationship management 7. Product development and commercialization 8. Returns Management

"You can't improve what you don't measure"

1. Firms with best supply chains create hierarchies of precise performance measures at the execution level 2. Performance measures must be visible and communicated to all members of the Supply Chain

8 Specific Measures to Adopt

1. Forecast Accuracy 2. Total SCM Costs 3. Cash-to-Cash Cycle Time 4. Production Flexibility 5. Delivery Performance 6. Perfect Order 7. E-Buisness Performance 8. Environmental Performance

What are the two many objectives?

1. Integrate Information Systems 2. Mitigate Risks

ERP Software Emerges: SAP and R/3

1972: fiver former IBM system analysts in Mannahelm, Germany formed Systems Analysis and Program Development, or SAP (Systemanalyse und Programmentwucklung)

Risk Mitigation

A risk response strategy whereby the project team acts to decrease the probability of occurrence or impacts of a threat.

3. Cash-to-Cash Cycle Time

Average # of days between paying for materials and getting paid by customers

5. Delivery Performance

Average % of deliveries shipped or received on time

7. E-Buisness Performance

Average % of electronic orders received for all SC members

6. Perfect Order

Average % of orders that arrive on time, complete, and undamaged

4. Production Flexibility

Average time required to provide an unplanned 20% increase in production

Allows management to manage operations, not just monitor them

Benefits of Enterprise Resource Planning

Can dramatically reduce costs and improve operational efficiency

Benefits of Enterprise Resource Planning

Easier global integration

Benefits of Enterprise Resource Planning

Integrates people and data while eliminating the need to update and repair many seperate computer systems

Benefits of Enterprise Resource Planning

More efficient business processes that cost less than those in unintegrated systems

Benefits of Enterprise Resource Planning

Computer hardware and software developed in the 1960s and 1970s

Computer Hardware and Software Development

First practical buisness computers were the mainframe computer of the 1960s

Computer Hardware and Software Development

Over time, computers got faster, smaller and cheaper

Computer Hardware and Software Development

The Silo Mentality

Controlling every detail in business but makes people loss creativity. - Using the cheapest suppliers. - Ignoring customers. - Assigning few resources to new product & service design

Traditional Performance Measures

Cost-based and financial statistics from: annual report, balance sheet and income statement data

Acts as a company-wide computing eviroment

Enterprise Resource Planning system

Can deliver consistent data across all buisess functions in real time

Enterprise Resource Planning system

Includes a database that is shared by all functional areas

Enterprise Resource Planning system

Customs-Trade Partnership Against Terrorism (C-TPAT) and its security program Free and Secure Trade program (FAST)

Freight Security

Data available in real time

Goals of SAP

Develop a standard software product that could be configured to meet the needs of each company

Goals of SAP

Users working on computer screens, rather than the voluminous printed output.

Goals of SAP

100% of air cargo prescreened, as mandated by the

Improving America's Security Act of 2007

The bullwhip effect can result in

Inefficiencies, excess inventory and increased costs within the supply chain

Process Business Model

Information flows between the operating levels without top management's involvement

Productivity and Utilization Measures Formula

Output / Costs of (labor + capital + energy + material) or Output / Cost of Labor

Focus of system should beo n value of creation for end customers

Performance Measurement Systems

Link SC trading partners to achieve breakthrough performance in satisfying end users

Performance measurement systems must

Overlay the entire supply chain to assure that all contribute to supply chain strategy

Performance measurement systems must

Costs and Profits can be hidden or manipulated

Problem with Traditional Performance Measures

Financial performance measures cannot adequately capture a firm's ability to excel in these areas.

Problem with Traditional Performance Measures

Maximizing current stock prices does not mean firm is performing well

Problem with Traditional Performance Measures

This information does not reflect the underlying performance of an organizations productive systems.

Problem with Traditional Performance Measures

Less time spent doing preventive maintenance and training for greater performance and profits in the future

Productivity Measures

Tendency to continue producing and adding to inventory to keep machines and people busy

Productivity Measures

Traditional measures favor the short term

Productivity Measures

Information systems configuration used until recently

Silos

The continuing evolution of ERP

Understanding the social and business implications of new technologies is not easy

Productivity Measures

Useful but have same problems as revenues, costs, and profits

8. Environmental Performance

Various including % of ISO 14001 partners, Assessments of enviromenta; performance, amount of carbon emissions

Hiring of security services and guards

Warehouse Security

Inbound and outbound checks

Warehouse Security

Risk Matrix

a simple grid in which the horizontal axis represents the probability that an event will occur and the vertical axis relates to the severity of the impact on the organization or function if the event occurs

Transportation Worker Identification Credential (TWIC)

became mandatory for all oort workers in 2009

An Enterprise Resource Planning System

can help integrate a company's operations

Secruity management collaboration should include, for example

contractual requirements for secure systems

Productivity decisions may actually increase

costs and reduce quality

Department of Homeland Security (DHS) (2002)

created to coordinate and unify national homeland security efforts.

Aviation and Transportation Security Act of 2001

created transportation security administration (TSA) to oversee transportation security which oversees 430 US airports

Lack of Trust

doing something that breaks trust for department, etc.

The Bullwhip Effect

erratic shifts in orders up and down the supply chain

Lack of Visibility

example - stack of papers on desk to be logged but hasn't been yet, other workers can't complete work until papers are logged

- Customers Complaints: late delivery - New customer Set up - New Product Development - Complete Inventory audit

examples of business processes

Risk and Security Advanced Initiatives

full collaborations with key suppliers and customers in developing quick recovery and continuity plans for supply chain disruptions

Management's Impetus to Adopt ER

functional model led to tip-heavy and overstaffed organizational incapable mof reacting quickly to change

Firms with best supply chains create

hierarchies of precise performance measures at the execution level

Performance measures must be

visible and communicated to all members of the Supply Chain

Performance Measurement Systems

members must jointly agree on a supply Chain performance measurement system

Lack of Knowledge

not knowing what you don't know example - software installed on computers, but no one knows how to use it.

Moore's Law

number of transistors that could be built into a computer chip doubled every 18 months

Enterprise Resource Planning vendors are working to solve adaptability problems that

plague customers

PrePass

prequalified U.S. motor carriers bypass state inspection & weigh stations at highway speeds, using automated vehicle identification technology

Managing Supply Chain Risk and Security

reducing the risk of intentionally created distributions in supply chain operations

The phenomenon where a small fluctuations and demand for a product at the consumer level can lead to much larger fluctuations in demand at the upstream stages of supply chain, such as retailers, wholesalers and manufacturers

refers to the BULLWHIP effect

Sarbanes-Oxley Act of 2002

requires companies to substantiate internal controls on all information

Enterprise Resource Planning systems have been in common use only since

the mid-1990s

Process Intergration

the sharing of information and coordinating resources to jointly manage a process

Goal of Freight Security

to ensure the security of global supply chainhs in general and international trucking

Train Participants

to test the resilience of the supply chain to security disruptions

Freight Security

transportation across national boundaries introduces added complexity, particularly security


Kaugnay na mga set ng pag-aaral

Arkansas Keyboarding Connections Unit 6 - Tables

View Set

Chapter 4: Video Camera Operations

View Set

2.) The Pleistocene-Holocene Transition:

View Set

Lines in the coordinate plane/ 3-6

View Set

WBC Morphology, Structure, and Function

View Set

World History Chapter 13: European Middle Ages: Sections 1, 2, 3, and 4

View Set