Pgmp - Governance
How Does a Governance Board Use a Program Management Office?
For support especially on large programs or those involving a high level of consistency and professionalism in their management
What Types of Individuals Tend to Serve on Program Governance Boards?
People recognized with organizational insight and decision-making authority who can ensure resources are available to achieve program benefits
What Is another Term for a Program Health Check?
Periodic performance review
What Is the Governance Board's Main Responsibility?
Support for the conduct of the program
What Is Covered by Program Governance?
Systems and methods to define the program and its strategy, its authorization, its monitoring, and support by the performing organization
Describe the Analysis Program Governance Performs to Determine if Benefit Achievement Is Occurring as Planned.
The analysis links benefits to program objectives, financial expenditures, measurement criteria, and measurement and review points.
What Provides the Strategic Mandate to Drive the Initiation of Most Programs?
The organization's vision and goals
Who Is Responsible for Managing the Program's Interactions with the Governance Board?
The program manager
Who Approves the Approach Individual Projects Will Use to Pursue Their Goals?
The program's Governance Board
Who Approves the Program Charter and the Business Case?
The program's Governance Board
Who Approves the Program's Quality Plan?
The program's Governance Board
Who Determines if the Program Defines Its Vision and Goals to Support Those of the Organization?
The program's Governance Board
Who Establishes the Minimum Acceptance Criteria for a Successful Program?
The program's Governance Board
Who Is Responsible for Defining the Types of Changes the Program Manager Can Authorize Independently?
The program's Governance Board
Who Is Responsible if the Program Is Funded by External Sources?
The program's Governance Board Regardless of the Type of Organization, Who Implements Governance Processes? A sponsoring organization
Who Ensures Programs Are Prepared for Audits That Are Required or Desired?
The program's governance function
How Are Program Governance Processes Different from those at the Project Level?
The project's focus is on control in terms of scope, time, and budget constraints, while the program's focus is on authorization and support for changing program strategies in response to emergent outcomes.
How Are Audits Considered to Add Value?
They are valuable measures of program quality to help avoid corrective action later.
Why Should Senior Leaders from Functional Groups Be on Governance Boards?
They often support elements of the program such as component projects or sub programs and can address issues or questions that may arise
How Do Periodic Reviews of the Program's Progress Contribute to Its Success?
To assess progress in delivering benefits so the organization can evaluate the viability of the program and the level of support needed
If the Program Governance Plan Requires Modification, What Is a Best Practice to Follow?
To communicate modifications to program governance and program management stakeholders
How Does the Governance Board Use Reviews?
To confirm program support or recommend changes to the program's strategy to improve the program's ability to realize its benefits
How Does Structured Oversight and Governance Assist in Program Management?
To enable planning, control, delivery, transition, and benefit sustainment as appropriate across the program to achieve strategic benefits
What Is the Purpose of an Issue Escalation Process?
To ensure issues are escalated appropriately and resolved in a timely way.
What Is the Program Governance Board's Responsibility in Program Funding?
To ensure the program is funded as necessary to support the approved program plan
Why Do Program Managers Rely on Governance Boards?
To establish organizational conditions to pursue programs and to resolve issues that arise with their own programs
How Are Governance Decision Forums Used?
To facilitate adaptive realignment, if required, so the program's approach enables delivery of the program's benefits
Why Are Standardized Reporting and Control Processes across All Programs Useful?
To support the organization's ability to monitor programs and their progress and assess status and conformance with organizational controls.
How Can Governance Be Handled in a Small Organization?
Typically by a single senior executive
Does Program Governance Involve the Program's Components?
Yes, as the sub programs and components are also subjected to governance for integrated program outcomes, known as component governance
List the Six Topics in Program Governance as Stated in The Standard for Program Management - Third Edition (2013)
• "Program Governance Boards • Program Governance Board Responsibilities • Relationship between Program Governance and Program Management • Common Individual Roles Related to Program Governance • Programs as Governing Bodies: The Governance of Program Components • Other Governance Activities that Support Program Management" (p. 52)
Provide Three Examples of the Purpose and Responsibilities of the Governance Board
• A review and decision-making body. • To approve and support recommendations made by the program. • To monitor and manage the program's progress in achieving its stated goals.
List Two Items Involved in Program Approval, Endorsement, and Initiation
• Approval of the program's charter • Approval of the program's business case
List Two Examples Where Multiple Governance Boards Are Recommended.
• Collaborations between two private and competitive organizations • Complex programs requiring many subject matter experts
List Three Examples of Venues Program Governance Can Use to Support Program Success
• Communicating program risks and uncertainties to the organization • Communicating and addressing issues that occur during the program • Establishing, assessing, and enforcing conformance with organizational standards
Provide Two Examples Where Quality Is Necessary at the Program Level
• IT programs with the same standard of user acceptance or functional integrity testing • Complex engineering programs that require components to be subject to the same independent quality testing procedure
Name the Three Primary Elements in Knowledge Management
• Knowledge collected and shared across the program • People who possess elements of program knowledge • Program management information system
List Four Factors That Comprise the Ideal Environment for a Governance Board
• Organizational knowledge expertise • Cohesive policies • Efficient procedures • Access to people with decision-making authority
List Three Types of Scheduled Governance Meetings
• Phase-gate reviews • Program health checks • Required audits
List the Nine Recommended Sections of the Governance Plan
• Program goals summary • Structure and composition of the Governance Board • Definitions of roles and responsibilities • Planned meetings of the Governance Board • Planned phase-gate reviews • Component initiation criteria • Component closure or transition criteria • Periodic health checks • Issue escalation process
List the Five Supportive Capabilities from Program Governance
• Program management office • Program management information systems • Knowledge management • Audit support • Education and training
Name Six Key Stakeholders Who Tend to Participate as Members of the Governance Board.
• Program sponsor • Program manager • Program change manager • Program management office representative • Component project or subprogram leaders • Program team members
How Does the Roadmap Support Effective Governance?
By showing how components are organized in major stages or blocks.
How Is Program Governance Achieved?
By the Program Governance Board, which is charged with endorsing or approving recommendations regarding the program
How Can Change on Programs Be Handled Collaboratively?
By the program manager and the Governance Board working together to ensure the changes are ones that promote benefit delivery
Why Is Program Governance Essential on Complex Programs?
Complex programs, or ones with a high degree of uncertainty, need to respond adaptively to outcomes as information becomes available during the program; governance assists in clarifying alignment of the program to organizational strategy.
What Is Program Governance?
Establishing processes and procedures for maintaining program management oversight and decision-making support for any applicable policies and practices throughout the program.
What Is the Program Governance Plan?
A document describing the systems and methods to be used to monitor, manage, and support the program and the roles and responsibilities of the people who are to ensure the timely and effective use of these systems and methods
What Is Governance Management?
A function in program management that provides a robust, repeatable framework for decision making to control capital investments in an agency, corporation, or organization.
What Are Phase-Gate Reviews?
A review at the end of a phase to determine whether or not to continue to the next phase.
What Is the Most Efficient Means to Provide Effective and Agile Governance Oversight?
A single program Governance Board accountable for all critical elements of overseeing a program
Why Is It Useful to Establish Clear and Well-Understood Agreements as to How the Sponsoring Organization Will Oversee the Program?
It enables Program Governance to contribute to program success and also states the degree of autonomy available to the program manager to help pursue goals
How Does a Health Check Differ from a Phase-Gate Review?
It focuses on the program's performance in terms of realizing and sustaining benefits
List 11 Examples of Reporting and Control Processes in Program Governance
• Status and progress of programs and their components • Resource requirements - expected or incurred • Known risks, response plans, and escalation criteria • Assumptions - strategic and operational • Benefits realized and expected sustainment • Decision criteria, tracking, and communications • Program change control • Compliance with organizational and legal policies • Program knowledge management • Issues and issue resolution plans • Funding and financial performance
Name Three Other Terms for Governance Boards
• Steering committees • Oversight committees • Boards of Directors
List Six Factors Used in Staffing Governance Boards Who Are Executive-Level Stakeholders
• Strategic insight • Technical knowledge • Functional responsibilities • Operational accountabilities • Portfolio management responsibilities • Ability to represent stakeholder groups
List Six Items the Governance Board Considers in Initiating Components.
• The business case • Resource availability • Individual accountabilities for component management • Communication of component-related information to stakeholders • Establishing specific component quality plans • Authorizing governance to track progress according to plans
When and Why Is the Program Governance Plan Referenced?
• When - throughout the program • Why - to ensure the program conforms to governance expectations and agreements
Describe the Two Levels Involved in Issue Resolution
• Within the component team to the program team • Between the program team and executive managers or other stakeholders