PM

Which of the following statements would be inappropriate in a proposal.

"AECOM will provide world-class deliverables; on schedule and under-budget."

It is important for Project managers to develop strong client relationships because:

80% of AECOM's work is repeat work from satisfied clients

Which of these are key project initiation Steps?

All of above - Validate all aspects of project plan, conduct Healthy Start, Enroll in DTW

In responding to a change on a project, the project manager should:

All of above - check the change against scope, document all consequences, follow change process, only begin work with CO

Project Monitoring, Control and Reporting is about measuring the actual progress against baseline in order to:

All of above - detect variances, action any variances in a timely manner, revise project plan

Which of the following would contribute to building a strong client relationship?

All of the above (right attitude, active listener, interested in them, honest and ethical)

Which of the following is NOT true concerning monitoring of the scope?

All of the above are true

What typically must a binding contract include

All of the above: Consideration, T&Cs, Unconditional Acceptance, Legal Capacity

Planning should start:

At the opportunity stage (ePM Gate 1)

Which schedule format should be used for AECOM projects?

Choose format based on project complexity and derived benefit

What is typically not included on a Risk Register

E-mail addresses

Which of the following is true concerning the components of self-development?

Employees must take advantage of the opportunities afforded them by AECOM and commit to selfdevelopment

All of the following should be accomplished as part of the project closure process except:

Financial closure to include transfer of remaining contingency to risks on other projects.

Which of the following contributes to creating quality culture for the team?

Instill in the team a sense of pride & ownership for their work, report and document issues early

Why is client feedback important

It informs the project manager on critical issues, and early identification allows for opportunity to correct or escalate.

Which of the following is NOT a characteristic of a "Project"?

It offers efficiencies over managing it as a program.

Which of the following is NOT a benefit of having change mechanisms in your contract and a change management plan

It prevents third parties from making changes to the scope

Which of the following fee types provides the greatest risk & opportunity?

Lump sum/fixed fee

What is critical to keeping projects on track?

Monitoring, control and reporting

If Planned Value (PV) = $100,000, Earned Value (EV) = $110,000 and Actual Costs (AC) = $112,000,

Over budget and ahead of schedule

If SPI = 1.05 and CPI = 0.96, the project's trend is:

Over budget and ahead of schedule

In AECOM most project failures result from:

Poorly managed communication, quality, risk and change

To analyze hazards and prioritize risks for action, Project Managers should consider:

Probability & Consequence

Which of the following are characteristics of "Project Management"?

Project Management is a practiced discipline.

Which of the following would NOT be considered a technique to improve communications?

Provide critical feedback of individual team members performance in weekly team meetings

Financial Planning for projects:

Provides inputs to scheduling resourcing and assessing productivity and risk, AND affects business profitability

Which of the following would NOT be included in a definition of "quality" for a professional engineering services firm?

Quality deliverables or services are superior and at a high degree of excellence.

The best way to identify scope creep is:

Regularly refer back to your contracted scope and confirm with the client and team that you are delivering what you promised

Which of the following are the elements of AECOM's project framework (the Diamond)?

Scope, schedule, people and financials

Change can bring opportunity. Which scenario below is the easiest way to expand our business

Sell new services to an existing client (cross-sell)

In Bruce Tuckman's Forming-Storming-Norming-and Performing module, in which stage do team members open up to each other and confront each others ideas and perspectives

Storming

Which of the following best describes AECOM's Project Delivery System (PDS)?

The PDS is the part of the Integrated Management System (IMS) that deals with the delivery of projects and can be accessed through ecosystem

Which of the following correctly identify responsibilities regarding Quality?

The PM should plan for resources, budget and schedule for quality activities

All of the following are true about AECOM's definition of the WBS except:

The WBS allows for the flexibility to deliver more to the client in order to exceed their expectations

Regarding subcontractor agreements, which of the following is NOT true.

The contract terms and conditions in our contract with the client automatically flow down to the subcontractor

Which of the following are true statements?

The health start review ensures projects are planned and initiated appropriately

What best describes the components of the project plan?

The project framework elements and integrating themes

Under what circumstances may the project manager sign a proposal that binds the company?

The project manager can never sign a proposal that obligates the company, unless the project manager has been delegated signature authority and is on the approved signatory list

Which of the following is true concerning risks?

The risk register should be regularly reviewed for risks that may have passed or new risks that have been identified

What is the most significant risk to AECOM if a project manager starts work without a fully executed contract?

The risks of AECOM not being protected by the terms and conditions of the contract.

What would NOT be considered a benefit of Project Scheduling?

The schedule provides for timely payment of invoices

AECOM's vision is:

To become the world's premier, fully integrated infrastructure firm.

The main reason we want to develop a good scope for a project is:

To make sure we solve the client's needs

Which of the following are true?

Uncertainty decreases over time as more information becomes available

A common cause for a favorable Schedule Variance but unfavorable Cost Variance might be:

Using overtime

Which of the following is true

We should price our work to sell with the greatest amount of profit we can achieve AND our fees should be based on value to the customer

When it comes to change, what does the phrase "Think like a contractor" mean?

When change occurs, evaluate the change for opportunities that could result in contract growth.

Which of the following are completed at the Client Kick-off Meeting?

all of above - confirm scope approach and risk, discuss schedule budget and payment, and review assumptions and diss change mgmt

Which of the following are methods to validate your fee?

all of above - market intelligence, past experience, unit rates

Which of the following should be included in your schedule?

all of the above - SH&E, reviews and meetings, Client & key stakeholder activities, contingency

Which of the following tends to promota a client centric culture?

all of the above - deliver quality product, align team to client objectives, seek client feedback, involve client in achieving solution

Which of the following are characteristics of a Quality deliverable

meets the clients expectations

The PM is responsible for all of the following except:

the technical accuracy of the deliverable