POS Chapters 7,8,9,10,12

When considering the Toulmin Model of Argumentation, which of sentences provided below is a rebuttal for the following claim: "There should be more laws to regulate texting while driving to lower the amount of car accidents."

Although police officers are busy with other issues, laws against texting may decrease car accidents which would save time and money.

Josie is currently evaluating a source that she is considering adding to her speech. She starts by checking to see if there is bias in the way the information is presented. What component of the CRAAP test is Josie checking for?

purpose

Jeannise will be presenting a speech to garner support for her local city to adopt a law that would ban unpaid internships for students. Which category would Jeannise's speech fall under?

questions of policy

Ron wants to teach the class about fire safety, including how to properly put out a grease fire. Which of the following presentation aids would be most effective?

A video that breaks down the steps in detail.

What type of leader would say something like "What do you think?"

Democratic

Which of the following is not a type of leadership? a.) Corecive b.)Coaching c.)Democratic d.)Expert

Expert

Listening and hearing are very different. ______ involves the physiological process of perceiving sound waves, and ________ is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.

Hearing, listening

Which of the following stages of the Tuckman Model involves the group experiencing conflict and strong emotional responses? a.) Norming b.) Forming c.) Storming d.) Adjourning

Storming

Professor Oliva decided to bring candy to give to her students during her lecture on Group Communication. She decides to handout candy to students who are actively participating and answering questions. Which strategy is Professor Oliva using to help her audience understand?

extrinsic rewards

Jacov is watching his best friend present. Jacov knows his friend is terribly nervous so he makes sure to smile and look interested throughout the speech. Which of the following listening behaviors is Jacov using?

facial expressions

Jason has just been assigned to a group for a class project. The teacher directs students to find their groups, and they start to introduce themselves. In what stage of the Tuckman Model is Jason and the group in?

forming

The acronym HURIER is an easy way to remember the 6 part listening process. The "H" in HURIER stands for _________ which is when we perceive sounds and movements communicated by others.

hearing

Dr. Aragon is currently teaching her class about the characteristics of language, so she decides to tell a funny story to help the audience further understand the concepts. What strategy is Dr. Aragon using to help her audience?

humor

Yolanda is speaking about the effects of climate change and decided to provide a description of what the world will look like in 2050. What type of support material is Yolanda using?

hypothetical example

All brown dogs in the park are small dogs. Therefore, all small dogs are brown. _____ reasoning.

inductive

Which argument structure relies on using a specific instance to make an argument about a more general phenomenon?

inductive

According to Social Judgment Theory, the _______ is the person's actual or preferred position.

judgmental anchor

Which of the following is not one of the three stages of active-empathetic listening? a.) sensing stage b.) memorizing stage c.) processing stage d.) responding stage

memorizing stage

Which of the following visual aids would be best to use for a speech on the architectural design of the Eiffel Tower?

model

Which of the following is not one of the primary reasons that ideas can be difficult to understand: a.)the description relies heavily on nonexamples b.)the language or concepts are difficult c.)the structure of process if hard to envision d.)the idea is difficult to believe

the description relies heavily on nonexamples

Karen is having coffee with her friend Suzanne. Suzanne is telling Karen about an argument that she is having with her son. Karen is doing her best to be supportive as she listens to Suzanne. Karen is currently engaged in _______ (or empathetic) listening.

therapeutic

Which of the following is not a component of an oral citation? a.) name of the author(s) b.)credentials of the author(s) or organization c.)date the information was published or updated d.)title of the article

title of the article

________ is a cognitive bias that occurs when people are so concerned about maintaining group cohesion and achieving consensus that they will not speak up if they have doubts about the proposed decision.

Groupthink

Which of the following is true about oral citations? a.)Verbally citing sources in your speech increases your credibility. b.)You cannot use sources in your speech unless you have all four components of oral citations: name, credentials, date, and publication source. c.)While it is good to verbally cite sources in your speech, it is usually enough to just do in-text citations in an outline. d.)All of the above.

Verbally citing sources in your speech increases your credibility.

When evaluating the authority of a source, there are various questions you should ask. Which of the following questions is not required when evaluating authority? a.)What are the author's credentials? b.)Is this article peer reviewed? c.)Would your argument be more impactful with new information? d.)Where is the information published?

Would your argument be more impactful with new information?

What component of the Toulmin Model provides information or evidence to help support the conclusion you are trying to establish?

data

Whenever you create an oral citation, you must remember to include the following components: author, credentials, publication source, and ____

date

All dolphins are mammals, all mammals have kidneys; therefore all dolphins have kidneys. This sentence is an example of which of the following?

deductive reasoning

The two types of argument structures are _______ and _________ arguments.

inductive, deductive

Adam will be delivering his speech on the components of a motorcycle helmet, so he decides to bring in his motorcycle helmet to help with his explanations. The helmet is the ________ that Adam will use as a presentation aid.

object

Alice is writing a speech about gentrification in her neighborhood. She decides to interview a local shop keeper who has been in business for more than 25 years to get her point of view on the changes in the neighborhood. What type of support material will Alice be collecting from her interview?

peer testimony

The CRAAP test is used to examine information through multiple lenses. What does the "P" in CRAAP test stand for?

purpose

Michele is preparing her persuasive speech to deliver to the class. The following is her thesis statement: "Systematic racism exists in all aspects of life, including education." What category would best describe Michele's speech?

question of fact

When persuading, topics fall into one of three categories. Please match the category with its proper focus. question of fact question of value question of policy

question of fact- Trying to convince the audience that sometime is (or is not) real. question of value- Trying to convince the audience about how to emotionally respond to something. question of policy- Trying to convince the audience how to behave on an individual or group level.

Lottie is at the Zoo when suddenly a woman falls into the hippo habitat. Lottie and 15 other people stand near the enclosure and wait for someone in the crowd to help. Lottie and the other visitors are suffering from which of the following?

Bystander effect

Fill out the CRAAP test acronym below.

C is for currency .... R is for relevance .... A is for authority .... A is for accuracy .... P is for purpose

Match the components of the CRAAP test to their proper focus. Currency Relevance Authority Accuracy Purpose

Currency-determine the age of the information Relevance- consider if the information supports your argument Authority-identify and research author(s) Accuracy-determine if the information is correct Purpose- consider why the information was created

Jessie just met her new group in history class. They need to work together to write a brief paper on the Lakota native culture. Jessie doesn't trust her group members, so she decides to make all of the decisions and even offers to write the paper herself. What teamwork challenge is this group experiencing?

Domination

Lila is dreading working with classmates on a group presentation. She starts to think that she will probably have to help everyone in the group with their work, and if any issues arise, she is not confident she can help solve them. What teamwork challenge is Lila experiencing?

Group-hate

Which logical fallacy best describes the following scenario? Jake: I don't want to go to this family dinner.Dad: That is too bad. We are all going and you have no choice but to go.Jake: Why?Dad: Because I'm your dad and I said so.

appeal to authority

John had a stressful day so once he gets home he plays Chris Stapleton's newest album to relax. What is John's listening purpose?

appreciative listening

Kinaya is currently deliberating who to vote for. She does her research, evaluates the source of the information and thinks of all of the possible consequences that might affect her community based on who she votes for. Kinaya is currently using which of the following to help her make a decision?

central processing

Alejandro is chatting with Xochil about a co-worker that they are having trouble working with on a new project. Alejandro exclaims, "She is such a snake!" What type of definition of the word "snake" is being used in this scenario?

connotative

Please match the six parts of the listening process to their proper description. hearing understanding remembering interpreting responding evaluating

hearing- perceiving sounds and movements understanding- making sense of the verbal and nonverbal cues remembering -storing the words in your memory log interpreting- making meaning out of the combination of all messages responding- signaling that you have received the message and giving verbal and or nonverbal feedback evaluating- making judgments about the message and deciding whether it is true or false / positive or negative

Jedidiah is studying with his classmates at the library. They are currently trying to find the answer to a question on the study guide. Jedidiah discovers the answer but decides to hold on to it and see if anyone else can find the information. In this situation, Jedidiah has ______ power because he has access to information that his classmates don't have.

informational

____ are raw quantitative data, and ___ are summaries of that data that make it easier to visualize.

numbers , statistics

Zendi is slowing zoning out while listening to her mom talk about the drama going on at her book club. She is letting her mind wander as she struggles to engage with her mom's comments. What kind of listening is Zendi engaged in?

passive listening

Raj is catching up with today's news. He notices an article about the Black Lives Matter protest that thoroughly explains that calling the protests riots is misleading. As a supporter of the movement, Raj agrees and even shares it on his social media. Which of the following cognitive biases is Raj experiencing?

confirmation bias

The _____definition of a word is the dictionary definition. The ______ definition for a word includes an explanation of the the word is used in contemporary contexts

denotative, connotative

Which of the following is true about using graphics or images as presentation aids? a.) You don't need to talk about all the images or graphics in your slides. b.) Only show a graphic you're ready to talk about. c.) Use proper attribution and citation associated with graphics and images in slides. d.) Both B and C

Both B and C

Coercive leadership Pacesetting leadership Coaching leadership

Coercive leadership- involves a top-down approach and demands immediate compliance Pacesetting leadership- involves having a leader who holds high standards that the leader exemplifies themselves. Coaching leadership -focused on helping each team member develop individual skills

Match each sample feedback sentence to the type of feedback that it best illustrates. I think you did a great job with your presentation! That was an awful speech. Great job with your speech. I think your main points were organized well and your vocal delivery was consistent. Please work on your projection for your next speech. Try some breathing exercises that focus on breathing with your diaphragm.

I think you did a great job with your presentation!- positive non-descriptive That was an awful speech.- negative Great job with your speech. I think your main points were organized well and your vocal delivery was consistent.- positive descriptive Please work on your projection for your next speech. Try some breathing exercises that focus on breathing with your diaphragm.- constructive

Izekiel is planning to use the following quote in his speech:"As of December 2, 2020, there are 14 million cases of Coronavirus in the United States."What type of support material is Izekiel using in his speech?

Numbers

Marlene is presenting her speech on knitting for beginners. She decides to bring her supplies and show the audience how to start a simple scarf. Which visual aid is Marlene using to help her audience learn about knitting?

demonstration

Which of the following is true about research? Choose all that apply. a.)Quality research shows the audience you are a trustworthy source. b.)Doing research shows the audience that you care enough about them to not waste their time. c.)Research can help you find narratives, statistics, and other information that can have an emotional impact on your audience. d.)Doing research is a quick process because there is so much information out there that doesn't need to be evaluated.

a- Quality research shows the audience you are a trustworthy source. b- Doing research shows the audience that you care enough about them to not waste their time. c- Research can help you find narratives, statistics, and other information that can have an emotional impact on your audience.

Which of the following is true about engaging in advocacy? Click all that apply. a.) It is important to thoroughly research the topic or cause for which you are advocating . b.)Carefully and strategically construct your messaging using persuasion techniques. c.)Try to reach all of your goals simultaneously for greatest effect. d.)Don't consider opposing viewpoints because the ideas might distract you from the cause.

a.) It is important to thoroughly research the topic or cause for which you are advocating . b.) Carefully and strategically construct your messaging using persuasion techniques.

Steven is presenting a persuasive speech about going vegan. He decides to include an image of the poor living conditions that chickens live in before being processed. Steven decides to include a _____ as a brief "heads-up" just in case some of the audience members want to close their eyes or leave before he displays the images.

content warning

Which component is missing from this oral citation: "According to Sarah Moon, published on the CNN website on December 3, 2020, Los Angeles is quickly running out of beds to treat Coronavirus patients."

credentials of the author

Every four years, voters watch presidential candidates' debate to learn more about them and their policies. Voters carefully evaluate their messages to make a decision on who to vote for. What listening purpose best describes this scenario?

critical listening

Ellie works in lighting design, so she decides to write her speech about new lighting fixtures. In her first main point, she starts to list multiple lighting fixtures with names like "LDM6," "2BLT4, and "4SLT." The audience is quickly confused because unlike Ellie, they have very little experience with specific lighting fixtures. Ellie made the mistake of including __ in her speech in the form of jargon.

difficult language

What type of syllogism best describes the following argument: The cake has either chocolate or vanilla frosting.The cake does not have vanilla frosting.Therefore, the cake has chocolate frosting.

disjunctive syllogism

Which of the following steps in the small group problem-solving process focuses on establishing standards for how the possible solutions will be evaluated?

establish evaluation criteria

Bella presented her speech on how to perfectly roast a Thanksgiving Turkey. Zuri, an audience member, learned so many new techniques and felt a sense of satisfaction at the end of Bella's presentation. Bella, unknowingly provided Zuri with an _____ reward that was gained from learning about the topic.

intrinsic

Match the following components of Social Judgment Theory to the proper definitions. judgmental anchor latitude of acceptance latitude of rejection latitude of noncommitment

judgmental anchor- a person's actual position latitude of acceptance- positions that are seen as reasonably close to the preferred position latitude of rejection- positions that are far from the preferred position latitude of noncommitment- positions about which the person feels indifferent

If the item you are describing in your speech is too large, small, dangerous, or inaccessible, you can use a ____ which is a replica or visual representation of the item.

models

Alyssa is presenting an informative speech on Celiac Disease. She starts her speech by telling the story of when she was diagnosed and explains how it has affected her family. Which type of support material has Alyssa added to her speech?

narrative

Xiomara is presenting her speech about Dia de los Muertos. She decides to start by saying "Dia de los Muertos is not the Mexican version of Halloween." This statement is an example of which of the following?

nonexample

Which type of feedback includes all of the ways that we show our attention and support for the speaker through our body while listening?

nonverbal feedback

According the to the Tuckman Model of Group Development, once the group has established a cohesive identity, it can move on to the ________ stage during which the focus shifts to the group's work.

performing

Manny and Melissa are just starting to get to know each other. Manny tells Melissa about an embarrassing memory, so now Melissa feels obligated to do the same. What compliance-gaining strategy is Melissa using?

reciprocity

Judith is listening to her friend Zach talk about his argument with his partner. Zach is emotional and is all over the place with his explanation, so Judith is storing the words in her memory to further process what Zach is saying. What part of the listening process is Judith engaged in?

remembering

Bill and Jerry are trying to convince their daughter to stop screaming while at dinner with friends. They tell their daughter that if she behaves, she will get an extra dessert when they get home. What type of power does the scenario illustrate?

reward power

Dre has decided to have a Black Friday sale at his clothing store. He decides to put the items that are low in stock at the front of his store with a sign that reads "ONLY A FEW LEFT." Which compliance-gaining strategy is Dre relying on?

scarcity

Before her meeting, Beatrice send her attendees a document with a short list of topics that need to be discussed along with a schedule for time spent on each topic. Which two of the following meeting organization strategies is Beatrice completing to insure she has a successful meeting?

sending out an agenda

Kimberly held a meeting last week with her coworkers to brainstorm ideas for a marketing pitch. Today, Kimberly and her coworkers are struggling to remember what the best ideas were from last week's meeting. Which of the following would have been helpful for the Kimberly to do for last week's meeting?

share meeting minutes