Principles of management Exam 2 chapters 7-12

Ch 10 You are aiming to become a transformational leader. Name and describe the three qualities that will help you with this.

Being Charismatic Stimulating Employees Intellectually Engaging in developmental Consideration

Ch 10 Emotional intelligence is an essential skill that can help you become a more effective leader. Define emotional intelligence and describe how it can help someone become a more effective leader.

Emotional intellegence allows managers to effectively manage feelings that come up on the job, it can helps with encouraging employees and supporting creativity.

Ch 11 Teams are such a common theme in organizations. Describe at least three reasons why organizations rely on teams (be specific).

Enhance performance Increase its responsiveness to customers Increase innovation Increase motivation and satisfaction

Ch 8 As a manager, controlling is an essential task you will continuously do to manage organizational effectiveness. Describe the four steps in the general organizational control process.

Establish Standards Measure performance Compare performance to standards Evaluate correct if standards are not met

Ch 9 An important task for managers is to motivate employees for them to be productive. Many motivational theories provide practical implication for doing this. Describe either expectancy theory, goal-setting theory, or equity theory. For whichever you choose to describe, make sure to include and explain all elements of that theory.

Goal setting theory. This theory motivates individuals by having them contribute to the organization by achieving "specific and Difficult" goals.

Ch 11 When working in groups and teams, you know there are multiple factors that can influence group and team dynamics and ultimately effectiveness. Name at least three such factors and how they influence group and team dynamics.

Group size and roles group leadership Group development Group norms Group cohesiveness

Ch 12 Define human resource management. Identify at least three HRM "components" (i.e., what activities does HRM oversee?).

Includes all activities managers engage in to attract/retain employees and to ensure that they perform at a high level while contributing to the accomplishment of goals. Recruitment,Training,Performance appraisal and feedback, Pay and Benefits, Labor Relations

Ch 11 Social loafing is a big problem in group and teams. Name at least two specific strategies, as per the chapter, to help reduce social loafing.

Making individual contributions to a group identifiable when possible Emphasizing the valuable contributions of individual members Keeping Group Size at an appropriate level

CH 7 Suppose you were to design (or redesign) your organization's structure. Name the four main factors you need to consider that affect the organizational structure. For each factor, provide at least one example of how it influences the organizational structure.

Organizational Environment The more quickly this changes the more uncertainty Technology The more complicated the tech the more you need a flexible structure Human Resources This factor depends on the type of work the more pro Strategy

Ch 8 Name the three types of organizational control systems that managers use to coordinate employees to ensure superior efficiency, quality, and innovation. In addition, for each type of control, provide at least two examples of mechanisms associated with each type of control.

Output Control - Financial Measures - Operating Budget and Goals Behavioral Control - Direct Supervision - Balanced Scorecard - Standard Operating Procedures Organizational/Clan Control - Values - Norms - Socialization

Ch 12 In this class, you are learning about essential principles of management. Name and describe the four essential managerial tasks/processes.

Planning- Choose appropriate organizational goals and courses of action to best achieve those goals Leading- Motivate, coordinate, and energize individuals and groups to work together to achieve organizational goals Organizing- Establish task and authority relationships that allow people to work together to achieve organizational goals Controlling Controlling- Establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals

CH 7 Name and describe three main types of divisional structures.

Product Geographic Market