Principles of management final
Stewardship
Which of the following describe empowering followers to make decisions and gain control over their work?
Strategic planning
Which of the following describe the high-level planning performed by company executives in order to set the overall direction of the company?
micropreneur
When Allison Logue found out her children were allergic to corn, she started looking for sweets and starches that were corn-free and was dismayed to find very few such products on the market. As a result, she has started her own small business to produce and market corn-free desserts. It is a small market, and Logue plans to keep her business small. Logue is an example of a(n):
False
Examples of low-rigor training include classroom language training, case studies, and sensitivity training.
True
Goals must fit an organization into its external environment while satisfying the needs of external constituent groups.
false
In Wave 2 of the evolution of HR, it looks outside their organizations to customers, investors, and communities to define success—in the form of customer share, investor confidence, and community reputation.
True
In order to reduce groupthink, groups can assign a member to play the devil's advocate.
Matrix structure
In which structure an organization has multiple reporting lines of authority for employees?
business and wealth
International management scholars recognize that Christianity is generally supportive of _______, and so multinationals located in countries where a majority of people are Christian should expect to face an environment in which work, and accumulation of wealth are celebrated.
False
It is not advisable for small businesses to use the services of CPAs and lawyers because most businesses are too small to afford the expense.
speaker and writer
Managers' effectiveness as a _____ will determine how well they are able to manage the firm's reputation.
Satisficing
Raine always has the tendency to selects the first acceptable solution without engaging in additional effort to identify the best solution. Raine's tendency describes which of the following?
terminal values
Rebecca has always touted social recognition, friendship, accomplishment, and comfort as her desired goals that she is working towards in life. These are examples of ______.
individuals who simultaneously possess both masculine and feminine characteristics are as likely to emerge in leadership roles as individuals with only masculine characteristics
Recent evidence on sex and gender role as they relate to leadership suggests:
True
Scheduling HR compliance audits should be part of the company's overall strategy to avoid legal risk.
True
Strategic planning and implementation is perhaps the most common type of organization-level change.
True
The goal of a hospital to increase the number of patients by 5% is an official goal.
structural change.
Weber proposed all of these elements of bureaucracy that serve as a foundation for determining an appropriate structure EXCEPT:
PESTEL
______ is a tool that reminds managers to look at several distinct categories in the macro environment.
devil's advocate
________ intentionally takes on the role of critic.
Divisional structure
________ structures are, in effect, many functional departments grouped under a division head.
storytelling
A leader who wants to communicate a vision in such a way that it provides meaning will likely use:
True
A meta-analysis of 52 studies with a sample size of over 33 thousand observations suggested that corporate virtue in the form of social responsibility and, to a lesser extent, environmental responsibility, is likely to pay off.
False
Herzberg's motivators are most directly related to job context factors.
True
A basic premise of operant conditioning is the Law of Effect.
steering
A construction supervisor who watches carpenters and offers advice and instruction as they work is using what type of control?
strategic positioning
A firm's decisions on how to serve customers and compete against rivals is called ______.
True
A study of 3600 managers from 14 countries reveals that most of the mangers held assumptions about human nature that could best be classified as Theory X.
opportunities
A(n) ________ is a potential situation that a firm is equipped to take advantage of.
dominance
According to Follett, in _______, one party dictates the terms of the arrangement.
Rational championing
According to Hofstede, which of the following is an implication of high uncertainty avoidance?
Monitor
According to Mintzberg, which of the following role is informational?
Charismatic domination
According to Weber, which type of leadership consisted of familial and religious?
Transformative resilience
According to the authors of the 2018 annual Global Risks Perception Survey (GRPS), which of these requires organizations to proactively change or it will end up being changed by external circumstances?
Babylonian king Hammurabi.
As contributions to the early development of management, the idea of written laws and commands comes from the
False
As part of their responsibilities, all managers get involved in planning, scheduling, and monitoring the design, development, production, and delivery of the organization's products and services.
multipreneur
Michael Bronner made a killing in the direct marketing business as the cofounder and CEO of Bronner Slosberg Humphrey, a wildly successful direct-marketing firm. His newest venture, Upromise Inc., enlists some of America's largest corporations to help families pay for college and is extremely successful. The 40-year-old Bronner will more than likely start at least one more new company before he retires because Bonner is a(n):
True
One of the biggest advantages that a small business has over a large business is a greater ability to serve specialized markets.
Programmed decision
Ordering office supply can be described as which of these?
the market is stable and not complex
Organizations tend to increase the amount of planning and control closer to the point of execution when:
False
The Industrial Revolution resulted in the network based structure for organizations.
helps people start and manage small businesses
The Small Business Administration (SBA):
ancient Egyptians.
The contributions in the area of division of labor, coordination, and span of control came from the
True
The core traits such as drive, honesty, and self-confidence are considered to be preconditions that endow people with leadership potential.
a self-assessment
The first step in starting your own business is:
network based
The innovations in information technology today is changing structures to more _____ with people being able to work remotely.
that some employee needs are latent.
The major implication for managers from Manifest Need Theory is:
a high concern for production and people is universally the most effective
The managerial grid developed by Blake and Mouton suggests:
As a production manager, Jason evaluates and takes corrective action concerning the allocation and use of human, financial, and material resources at SBA Systems, Inc.
Which of the following describe controlling activity?
Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization.
Which of the following describe internal consulting activity?
Corporate culture
Which of the following describe the beliefs and behaviors that determine how a company's employees and management interact inside an organization and also handle outside business transactions?
Boundaryless
Which of the following describe virtual structures?
Formal organization
Which of the following describes an officially defined set of relationships, responsibilities, and connections that exist across an organization?
Ethics
Which of the following is an element of sociocultural forces?
A global strategy
Which of the following is based on the assumption that the world is extremely interconnected, and that patterns of consumption and production are fairly homogeneous worldwide?
Storming
Which of the following is known as the "win-lose" stage?
Measure and evaluate performance
Which of the following is the final step of strategic management process?
Oral communication
Which of the following is the most prevalent type of communication?
The Italian Renaissance
Which of the following saw the reintroduction of classical knowledge and the emergence of new knowledge and learning, much of which had economic and business implications?
Joint venture
Which of these are long-term alliances that involve the creation of a new entity to specifically carry out a product/process innovation?
Clear ownership of the technology/innovation
Which of these is an advantage of internal processes (R&D) creation method?
Knowledge economy
Which of these refers to the information society, using knowledge to generate tangible and intangible values?
Cognitive diversity hypothesis
Which of these suggests that multiple perspectives stemming from the cultural differences between group or organizational members result in creative problem solving and innovation?
Licensing
______ is a contractual agreement whereby, in exchange for a royalty or fee, a company gives the right to another company to use a trademark, know-how, or other proprietary technology.
Planned change
_______ change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end.
True
Culture tells people who they are, which behaviors are appropriate, and which are not acceptable in any society.
value, rarity, imitability, and organization, the criteria used to evaluate an organization's resources and capabilities.
Deifne VRIO
Moral judgment
Determining which actions are right vs. wrong represents which element of James Rest's ethical decision-making model?
False
Due to the fact that multiracial births have risen tenfold between 1970 and 2013, their participation in the labor force is around 20%.
True
Effective managers recognize that given the complexity of many tasks, some failures are inevitable.
False
Emergent approaches to change rely on mechanistic assumptions about the nature of an organization.
Cash Cows
According to the BCG Matrix, business units that have high market share but are in a market that is not growing are called ______.
False
A 2015 McKinsey report on public companies found that those in the top quartile for ethnic and racial diversity in management were 95% more likely to have financial returns above their industry mean.
plan
A ____ is a decision to carry out a particular action in order to achieve a specific goal.
stability
A _____ strategy is a strategy for a company to maintain its current income, market share, or geographic reach.
Specify the compensation
All the following best practices illustrate the key steps for effective recruiting of key leadership hires EXCEPT:
True
Although Blacks do not make up the largest share of the workforce for racial minorities, research studies show they face discrimination more often than other racial minorities.
360 assessment
An evaluation tool that collects feedback from manager, peers, direct reports, and customers is called ______.
general environment.
An organization's external environment is also referred to as the
True
An understanding of language and its inherent powers, combined with the skill to speak, write, listen, and form interpersonal relationships, will determine whether companies succeed or fail and whether they are rewarded or penalized for their reputations.
liaison
As a division manager at KB Foods (KBF), Michelle maintains information links both inside and outside KBF. According to Mintzberg, this represents _____ role.
Competitive rivalry,2. The bargaining power of suppliers, 3. The bargaining power of customers,4. The threat of new entrants, 5. The threat of substitute products or services
force in Porter's industry analysis model?
The United States
Which country is credited for the birth of Management?
Norming
Cassandra is part of a team at ABC Products. She finds that her team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control. Cassandra's team can be described as operating at which stage of group development?
Utilitarianism
James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles?
True
The process of becoming a high-performance team is not a linear process.
False
The similarity-attraction paradigm explains how diversity can have positive outcomes for an organization.
awareness stage
The stage of the planning process where an organization's current location is specified, commitments are stated, the vision is set forth, and strengths and weaknesses identified is:
Encoding
Translating a message into symbols and language that a receiver can understand refers to which of the following?
False
Unfortunately, research has shown that racially diverse firms have poorer financial performance than more homogeneous firms.
True
Whatever need that is motivating a person at a given time is a manifest need.
monitor
When Samantha, manager at ABC International, seeks and receives information from both web and industry journals, she is acting as a
ADEA of 1967
When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?
defensive
When a company decide to shrink its operations to reduce costs in order to survive, it is employing a ____ strategy.
Ethical muteness
When a leader can "talk the talk" but do not "walk the talk" on values, it refers to which of these symptoms of the failure of ethical leadership?
True
Whereas in cell 4 of the Company Industry Fit model, an environment characterized by a high degree of uncertainty with complex and unstable elements, industries and firms such as computer, aerospace, airlines, and telecommunications firms would operate more effectively.
Opportunities and threats
Which of the following SWOT factors are external to the firm?
Technology forecasting
Which of the following concept in technology management describes the use of tools to study the environment for potential technological changes that can both positively and negatively affect the firm's value proposition?
Oral communication
Which of the following consists of all messages or exchanges of information that are spoken?