Principles of Management Unit 1

Kotter studied a number of successful general managers over a five-year period and found that they spend most of their time by themselves drawing up plans or worrying about important decisions

false

Maximizing shareholder wealth is often a short-sighted decision because it can harm the organization's financial viability in the future.

true

According to Mintzberg, managers averaged ____ written and _____ verbal contacts per day with most of these activities lasting less than ____ minutes.

36-16-9

Which of the following describe coordinating activity?

As a manager at CBA Rides, Mason's primary responsibility is to bring together the work of others both inside his work unit and out.

Which of the following describe controlling activity?

As a production manager, Jason evaluates and takes corrective action concerning the allocation and use of human, financial, and material resources at SBA Systems, Inc.

Which of the following describe supervision activity?

As the consumer division head of JNJ Systems, Riya continually oversees the work of her subordinates.

Which skills for managers include the ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit?

Conceptual

When Olamede, the Marketing department chair, passes information to his faculty and staff about new policies through memos and emails, he is acting as a

DISSEMINATOR

The final step in the decision making process is to select an alternative.

FALSE

________ occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.

Groupthink

Tamara want to improve her decision making when she is making programmed decisions. Which of the following she should focus on?

Heuristics

For managers, ______ skills involve the ability to work with people and understand employee motivation and group processes.

Human relations

Which two elements in emotional intelligence represent toggling back and forth between emotions and logic so that we analyze and understand our own emotions and then exert the necessary control to manage them as appropriate for the situation?

Self Awareness and Self Regulation

Determining which actions are right vs. wrong represents which element of James Rest's ethical decision-making model?

Moral Judement

Raine always has the tendency to selects the first acceptable solution without engaging in additional effort to identify the best solution. Raine's tendency describes which of the following?

Satisificing

Which term best describe the individuals or groups that are affected by an organization?

Stakeholders

For managers, ______ skills refer to having the ability to use the tools, procedures, and techniques of their special areas.

Technical

According to Mintzberg, managers averaged 36 written and 16 verbal contacts per day with most of these activities lasting less than nine minutes.

True

Effective managers recognize that given the complexity of many tasks, some failures are inevitable.

True

Process conflict refers to conflict about the best way to do something as individuals explore various options together in order to identify superior solutions.

True

Kotter studied a number of successful general managers over a five-year period and found that they spend most of their time

With Others