Professional Image - Chapter 3

False

A clean, freshly scrubbed face is a beautiful and natural look, perfect for your professional image at the salon.

Stress

A force or system of forces exerted on the body that result in strain and/or injury.

True

A professional image consists of outward appearance and conduct exhibited in the work place.

Communication

A verbal or nonverbal exchange of thoughts, feelings or ideas is called:

True

Accessorize your outhits, but make sure that your jewelry does not clank an jingle while working.

Posture Movements Health Comfort

An awareness of your body _____________________ and ________________________ coupled with better work habits and proper tools and equipment will enhance your ______________________ and _____________________.

Bending

Avoid constantly _____________________ the wrist when using manicuring tools.

Personal hygiene

Bathing regularly and washing your clothes are examples of:

Properly fitted, low, broad heeled shoes

Body support and balance are results of good posture and wearing:

Wrist

Carpal Tunnel Syndrome is a condition that effects the:

Using ergonomically designed implements

Carpal tunnel syndrome can be partly avoided by doing what?

True

Choose clothing that is functional, as well as stylish.

Feet flat on the floor

Correct posture while performing a service involves sitting with the back straight and:

Personal Hygiene

Daily maintenance of cleanliness by practicing good sanitary habits.

Personal hygiene

Daily maintenance of cleanliness by practicing good sanitary habits.

Daily maintenance of cleanliness through sanitary practices

Define personal hygiene.

Salon's overall image

Define salon personality.

Musculoskeletal disorder

Each year, hundreds of cosmetology professional risk developing:

Carpal tunnel syndrome Back injuries

Each year, hundreds of cosmetology professionals report which musculoskeletal disorders?

Musculoskeletal disorders

Each year, hundreds of nail technicians develop carpal tunnel syndrome and back injuries. These injuries are called____________________________.

True

Ensure your clothing is clean, fresh, and in step with fashion.

Very important in building professional relationships

Handling clients with tact is:

Attitude

Having positive or negative feelings or emotions toward someone or something refers to:

Level Relaxed

Hold your shoulders __________________________ and ______________________.

You are in the image business

How do you look and present yourself is important to your career because:

Say nothing, but simply not return for another service

If you have bad body odor, what are client most likely to do or say?

Professional Image

Impression projected by a person engaged in any profession, consisting of outward appearance and conduct exhibited in the workplace.

Professional image

Impression projected by a person engaged in any profession, consisting of outward appearance and conduct exhibited in the workplace.

Be stain free and soil free

In terms of hygiene, clothing should:

Inspires clients and instills confidence in your work

It is important for a nail technician to always have her hand and nails well manicured because it:

Elongated Balanced Shoulders

Keep your neck ______________________ and ___________________ directly above the ___________________.

True

Let the salon's image be your guide on the right makeup choices to wear for work.

Upper body Chest

Lift your ______________________ so that your _______________ is out and up.

Elbows 60 degrees

Make sure that your __________________ are never more than ____________________ away from your body extended periods of time.

Grip Squeeze

Never _______________ or _________________ implements too tightly.

Bend forward Move Closer

Never ____________________ to get closer to your clients. Ask them to __________________ their arms or legs _________________ to you.

Physical pesentation

Peron's physical, walk, and movements.

Physical Presentation

Person's physical posture, walk, and movements.

Public hygiene

Promoting and preserving the health of the community is referred to as:

Abdomen

Pull in your _______________________.

Carpal tunnel syndrome

Repetitive motion syndrome that results in injury to the wrist is called:

False

Since you are in the beauty industry you can wear something wild and crazy like you would on the weekends.

Straight

Sit with your back______________________.

Cumulative

Stressful repetitive motions have a ________________________ effect on the muscles and joints.

Ergonomics

Study of how a workplace and tools should be designed for maximum comfort, safety, efficiency and productivity.

Reflective listening

The act of repeating out loud what was heard, processed and reported is referred to as:

Practice sound ergonomics

The best way to avoid developing a musculoskeletal disorder related to nail services is to do what?

Verbal Communication

The level and tone of voice, inflection and rate of speech all play an important role in:

Pulled back from the face if shoulder length or longer

The professional nail care business recommends that a nail technician's hair be:

Keeping your wrist in a straight or neutral position as much as possible

The risk of developing repetitive motion syndrome of the wrist can be minimized by:

Ergonomics

The science of designing the workplace as well as its equipment & tools to make specific body movements more comfortable, efficient, and safe.

Ergonomics

The science that studies the relationship between people and their work environment is called:

Regular stretching intervals

To break up the repetitiveness of the motions you use, practice _________________________ to counter any physical discomfort.

Nonverbal

Touch, facial expressions, and gestures all describe which type of communication?

Ergonomically

Use ___________________________ designed implements.

False

Wear shoes that are fashionable, have a high heel, and make your legs look long.

Salon rules regarding the correct manner of dress for that particular business

What does dress code mean?

Designing the workplace for maximum comfort, safety, efficiency, and productivity of workers

What does ergonomics entail?

Stressful, repetitive motions

What has a cumulative effect on the muscles and joints?

Collection of personal hygiene products that you keep at your station or in your locker

What is a hygiene pack?

Manicure chair that can raised and lowered

What is an example of an ergonomic equipment?

A stool that can be raised and lowered

What is an example of ergonomic equipment?

Keep perfume usage to a minimum, if at all

What is the best practice for wearing perfume in the workplace?

Maximize your features

What is the guiding rule of makeup in the salon?

Common sense

What should rule when it comes to choosing clothes to wear to work?-

Put thought into your appearance every day Keep your haircut an color in tip top shape Determine the best length and grooming for your nails and meticulously maintain their appearance

What should you do as an advertisement for your commitment to professional beauty?

Brush your teeth, use mouthwash and wash your hands

What should you do if you smoke a cigarette before caring for a client?

Avoid bending forward; ask clients to move their hands or legs closer to you

When performing nail services, always:

Stress

When you work within the field of cosmetology, sitting improperly can put a great deal of ________________ on your neck, shoulders, back and legs.

Professional ethics

Which type of ethics studies deals with proper conduct in relationships among employers, co-workers and clients?

Lifting upper body - do not slouch

While doing nails, good posture includes:

A significant number of people are sensitive or allergic to a variety of chemicals

Why do many salons have a no fragrance policy for staff members during work hours?

Have a good posture

You can convey an image of self-confidence when you:

Stylish

Your clothing should always be clean, fresh, functional and _________________________, whether or not you must abide by a salon dress code.

False

Your clothing should not reflect the fashions of the seasons, and should remain a consistent uniform throughout the year.

Toothbrush and toothpaste Mouthwash Hand sanitizer

Your hygiene pack should include what?

True

Your professional image should be consistent with the image of the salon.

Good posture

__________________________ is an important part of having a good physical presentation.