Project Management Chapter 11

Individual rewards for outstanding work would NOT include

All of these are examples of individual rewards for outstanding work

Establishing a team identity is facilitated by

All of these are facilitators of establishing a team identity

High performing team can

All of these choices are correct

The essential qualities of an effective vision include all of the following EXCEPT

All team members have the same vision?

Which of the following would be considered the MOST effective project reward?

All-expenses paid trip for team members and their families

All of the following have been found to be good for running effective project meetings EXCEPT

Allow a time period for socializing to support the development of a team identity

When project teams get too used to not having to go through normal approvals to get things done, this is called

Bureaucratic Bypass Syndrome

When not going through normal protocols of the parent organization becomes habit and results in rejection of policies and procedures, this is known as which of the following project pitfalls?

Bureaucratic bypass syndrome

Strategies to manage dysfunctional conflict do NOT include ____ the conflict.

Encourage

A project manager arbitrates conflict by interviewing and attempting to negotiate a resolution by using reasoning, persuasion, and suggesting alternatives.

False

A project vision is an image a project team holds about how the project will look upon completion, how they will work together, and how customers will accept the project. It is important that everyone have the same vision.

False

Every project has the same potential to evolve into a high-performance team.

False

Going native is the ability that some project teams have to bypass the normal policies and procedures that everyone in the organization is supposed to follow.

False

High performing teams typically meet many of the characteristics outlined in the text.

False

Research indicates that high-performance teams are much more likely to develop when the manager hand-selects team members.

False

When a member of a team sees themselves as a high-performer and able to meet all of the needs of the team, this is a characteristic of synergy.

False

When facilitating group decision making, a project manager should identify a problem in terms of its alternative solutions so that team members can more easily reach a decision on how to solve the problem.

False

During which stage of team development do team members establish ground rules and try to find out what behaviors are acceptable and what performance expectations are?

Forming

When dysfunctional conflict is identified, one of the ways to deal with it is to.

Impose an arbitrated solution

Which of the following is NOT one of the tips for alleviating communication problems of virtual teams?

Insist team members travel at least once during the project for face-to-face meeting

Which of the following is commonly associated with high-performing project teams?

Mistakes are viewed as opportunities for learning

Symptoms of groupthink include

Negative stereotypes of outsiders

During which stage of team development do close relationships develop and the group demonstrates cohesiveness?

Norming

Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?

Report process to top management

During the delivery phase of a project's life cycle, the most significant source of conflict is

Schedules

During the stage of team development do members accept that they are part of a project group but resist constraints that the project and the group put on their individuality?

Storming

Roger is new-product project manager for a retail company. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in?

Storming

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

Team members are selected by their managers

There are two important factors that affect the recruitment of project members. Which of the following is one of those factors?

The management structure being used to complete the project

This essence of positive synergy can be found in the phrase

The whole is greater than the sum of the parts

When recruiting project team members, which of the following factors is NOT something a project manager might consider?

Their skillset as it compares to the project manager

A general guideline for running effective meetings includes starting the meeting on time regardless of whether everyone is present.

True

Co-location of team members, team names, and team rituals are common vehicles for establishing a team identity.

True

Conflict is inevitable and can be a desirable part of project work.

True

Groupthink refers to the tendency of members in highly cohesive groups to lose their critical evaluate capabilities resulting in quick decision making with little consideration of alternatives.

True

Most project managers advocate the use of group rewards rather than individual rewards.

True

Synergy can be both negative as well as possible.

True

Team members can be upset and dissatisfied with conflict, but as long as the disagreement furthers the objectives of the project, then the conflict is functional.

True

Researchers have found that high-performance teams have norms for teams interaction. Which of the following is NOT one of those norms?

When a decision has to be made, everyone should agree before moving forward

Which of the following would be an appropriate situation to require facilitating group decision making?

When strong group commitment is needed to decide methods to reduce project scope.

The first step in facilitating group decision making is to

identify the problem