Project Management Test #2

Which of the following is not a consideration that needs to be factored into the process of recruiting team members for a project?

A sense of humor

The essential qualities of an effective vision include all of the following EXCEPT

All team members have the same vision.

Which of the following would be considered the MOST effective project reward?

All-expenses-paid trip for team members and their families

________ reserves are identified for specific work packages and are distributed by the project manager and the team members.

Contingency

Which group of stakeholders defines the scope of the project and ultimately determines whether or not the project is successful?

Customers

Which of the following responses best characterizes how to respond to a risk that has considerable upside, or opportunity?

Escalate risk

One of the following five choices is NOT involved in risk control. Which choice is it?

Establishing contingency funds

A project manager responsible for building a new office building that started this week has noticed some unusual behavior amongst the team. Team members are trying out different behaviors to see what is acceptable to the project and personal relations. Which stage of development is the team in?

Forming

Which of the following is not one of the five commonly traded organizational currencies?

Innovation-related currencies

Which of the following is NOT one of the tips for alleviating communication problems of virtual teams?

Insist team members travel at least once during the project for a face-to-face meeting.

_________-related currencies derive from people's burning desire to make a difference and add meaning to their lives.

Inspiration

Managers spend the majority of their time outside their offices in the ________ style of management.

MBWA

One way to build a supportive social network at work is to use

MBWA

An unanticipated event that occurs which is beneficial to a project is known as a(n)

Opportunity

________-related currencies enhance a colleague's sense of worth by sharing tasks that increase skills and abilities, delegating authority over work so that others experience ownership, and allowing individuals to feel comfortable stretching their abilities.

Personal

Which of the following would be defined as the ability to lead and manage yourself by establishing a sense for who you are, what you stand for and how you should behave?

Personal integrity

_________-related currencies stem from the project manager's ability to enhance others' positions within the organization.

Position

Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?

Report progress to top management

Which of the following is the first step to risk management?

Risk identification

The table that shows each risk event as rows while columns will identify the name of the risk, the response to the risk, the contingency plan and the trigger is called what?

Risk response matrix

This response allocates some or all of the responsibility of realizing the identified opportunity for the project.

Share

During which stage of team development do members accept that they are part of a project group but resist the constraints that the project and the group put on their individuality?

Storming

Which of the following would be an appropriate situation to require facilitating group decision making?

When strong group commitment is needed to decide methods to reduce project scope.

Stakeholders such as human resources, information systems, purchasing agents, and maintenance are typically classified as

administrative support.

The outer ring in the network of relationships for project managers includes all of the following EXCEPT

administrative support.

Tools such as a risk assessment form and a risk severity matrix are used to

assess risks.

A popular metaphor for the role of a project manager is that of ________.

conductor

Funds that are for identified risks that have a low probability of occurring and that decrease as the project progresses are called ______ reserves.

contingency

High performing teams can (all of them)

create breakthrough products. exceed customer expectations. complete projects ahead of schedule and under budget. provide exceptional services.

The largest source of tension between project managers and upper management typically comes from

differences of perspective.

The ability or skill to perceive, assess and manage the emotions of one's self and others is called _________ intelligence.

emotional

Two of the biggest challenges in managing virtual (international) project teams are______.

establishing trust and developing effective patterns of communication

To provide greater clarity to business _________, many companies and professional groups publish a code of conduct.

ethics

Research indicates that high-performance project teams are much more likely to develop under certain conditions. One of these conditions is that members are assigned to the project _______ time.

full

Because most project work is a collaborative effort, most project managers advocate the use of _______ rewards.

group

When dysfunctional conflict is identified, one of the ways to deal with it is to

impose an arbitrated solution.

Management is about coping with complexity; ________ is about coping with change.

leadership

Risks are evaluated in terms of

likelihood and impact.

The significance of a risk is assessed in terms of the _____ and the ______ of the risk.

likelihood, impact

Once project managers have proven their _________ to upper management, senior management is much more receptive to their challenges and requests.

loyalty

When a project manager intervenes and tries to negotiate a resolution by using reasoning and persuasion and suggesting alternatives, he or she is ___________ the conflict.

mediating

Testing a new project on a smaller isolated area prior to installing it for the entire organization is an example of ________ a risk.

mitigating

When considering risk response development, reducing the likelihood that an event will occur and/or reducing the impact that an adverse event would have on a project is known as _________ the risk.

mitigating

The use of meetings outside of accepted work hours to get a project back on schedule is an example of ______ reinforcement to motivate project performance.

negative

Research consistently points out that project success is strongly affected by the degree to which a project has the support of top management. The following are ways a project manager can manage upward relationships EXCEPT

never ignore the chains of command.

A side-effect of lack of trust in the other party is

often expending extra effort to understand the true meaning of communications.

Experienced project managers recognize the need to build __________ before they need them.

relationships

When considering risk response development, assuming the risk because the chance of such an event is slim is known as _________ the risk.

retaining

Organizations use __________ in conjunction with work breakdown structures to help management teams identify and eventually analyze risk.

risk breakdown structures

The attempt to recognize and manage potential and unforeseen trouble spots that may occur when a project is implemented is known as

risk management.

According to the Failure Mode and Effects Analysis (FMEA), Impact × Probability × Detection = __________.

risk value

During the delivery phase of a project's life cycle, the most significant source of conflict is

schedules

Most changes on a project are related to (all of them)

scope changes. improvement changes. implementing contingency plans. customer-driven changes to requirements.

Project managers and team members have to recognize the _________________ they are operating under in order to do the best that they can.

situational constraints

The chances of a risk event occurring as a project proceeds through its life cycle tend to

slowly drop. Which of the following is the first step to risk management?

A high-ranking manager who advocates the project and uses her or his influence to gain approval of the project is a project

sponsor

During the ________ stage of group development, there is conflict over who will control the group and how decisions will be made.

storming

Teams that are able to use identified individual talents to meet a projects' given needs is a common characteristic of

synergy

Risks that can result in a system or process that will not work are known as

technical risks.

An image a project team holds in common about how the project will look upon completion, how they will work together, and/or how customers will accept the project is known as a __________. It is a less tangible aspect of project performance.

vision