Public Administration Final (PAD3003)
Examples of shared services include
All of the Above
The public-private paradox contains these two propositions about business and government
Both are different; both have very much in common
The single most important decision making process in public institutions
Budgeting
TQM assumes that the ultimate judge of quality is the
CUSTOMER
Program evaluations are based on
Empirical Data
The philosophy of how morality guides individual and group behavior
Ethics
The customer base in a customer focused environment of TQM is composed of
External and Internal customers
Inputs refer to the services that a program provides
FALSE
Percent of tax paid increases as income decreases in considered progressive
FALSE
The public-private paradox posits that business and government are completely distinct and different and have nothing in common
FALSE
These types of grants must be used for very specific purposes
Federal Categorical
a visual/graphic interface overlaying info on maps
GIS
The process of considering only a few policy alternatives that are not much different from what is currently being done and allows for small incremental changes as opposed to major sweeping changes
Incrementalism
Conceptual representation of a program's theory that includes information regarding a program's resources, services provided, and outcomes hoped to be produced
LOGIC MODEL
simple itemized; popular with local governemnts
Line item budget
According to this theory, governmental responsibilities are at times mixed
MARBLE CAKE
techonology innovation will double every 2 years
Moore's Law
The Federal Fiscal year runs from
October 1 - Sep 30
Refer to the amount of services delivered
Outputs
The use of social science research methods in an effort to determine whether a public program is worthwhile is referred to as
PROGRAM EVALUATION
ties budget to performance of agency
Performance budget
Choosing policies that are not optimum, but good enough and the process of muddling through is known as
Satisficing
Administrative ethics emphasize integrity, acting in the public interest, primacy of law, importance of sound management and the need to avoid conflicts of interest. These are further emphasized in the American Society of Public Administration's Code of Ethics
TRUE
Ethics is a set of normative guidelines directed at resolving conflicts of interest so as to enhance societal well-being. Ethics is also a branch of philosophy concerned with the norms of human conduct.
TRUE
Federalist #51 argues that "if men were angels, no government would be necessary" and that each branch of government should be mostly independent. Further that dividing power helps to prevent tyranny from any one branch.
TRUE
Grants-in-aid programs are provided by the federal government to the states from tax money collected by the IRS and a portion of it is filtered down to the county and municipal governments
TRUE
In public policy theory, the garbage can model describes a collection of choices/solutions looking for problems and the way in which problems get attached to solutions is largely due to chance
TRUE
In simplest terms, a budget is a plan regarding how revenues will be spent on a year to year basis
TRUE
Rational decision making involves defining the problem, generating possible solutions, generating objective assessment criteria, choosing the best solution, implementing the solution, and monitoring, evaluating and seeking feedback
TRUE
Robert Behn argues that performance measurement systems serve 7 fundamental purposes that go beyond simply evaluating how well a public organization is performing
TRUE
Shared services seek to reduce service delivery costs, streamline local services, and enhance governmental responsiveness
TRUE
State of Florida is required to have a budget every year, but the federal government is not required.
TRUE
TQM requires both teamwork and empowerment of subordinates to be successful
TRUE
The layer cake model envisions separate and distinct areas of authority between the levels of government
TRUE
Teleological theories contend
The rightness or wrongness of actions is based solely on the goodness or badness of their consequences and argues that the ends justify the means
Measuring performance to improve performance answers questions as to whether or not an organization is fulfilling its mission and is responsive to the people
True
start at zero every year and justify all programs to be funded
Zero-Based budget
Two inherent weaknesses in privatization of government services include
fail to provide services at level promised, dont ensure meaning competition
Federalism
the system in which the governing powers are divided between national and regional authorities
