Quiz 3

Who is known as the father of scientific management?

Frederick Taylor

Which of the following describe a shortcoming of Taylor's work?

He thought of workers as machine tools to be manipulated rather than as human beings.

According to Follett, in _______, each party states its preferences and attempts to reach an agreement.

Integration

Mary Parker Follett found a way to use the tenets of the human relations movement to solve some of the problems with the scientific management framework.

True

Sun Tzu is considered an early contributor to the management thought in which of the following the areas?

Division of labor, communication and coordination

Which of the following was the first urban-based civilization and contained the genesis of management?

Sumer

Egyptians found the ideal number of workers per supervisor to be _____.

Ten

Which of the following saw the reintroduction of classical knowledge and the emergence of new knowledge and learning, much of which had economic and business implications?

The Italian Renaissance

Which country is credited for the birth of Management?

The United States

Which of the following is NOT true of the specialization of labor?

The span of control became very narrow with specialization.

The Industrial Revolution saw work shift from family-led home production to factory production.

True

The major difference between scientific management and human relations theory was that human relations theory recognized that social factors were a source of power in the workplace.

True

The major overview of the systems theorists was that firms were an open system, that is, a system that?

interacts with its environment.

Taylor's major contribution was that he prized tradition and rules of thumb over knowledge and science.

False

The Code of Sumerians was a listing of 282 laws that regulated a wide variety of behaviors, including business dealings, personal behavior, interpersonal relations, and punishments.

False

The emergence of French power spawned the third major advance in management, the Industrial Revolution.

False

The first multinational corporations were located in Egypt but had branches across Middle East.

False

The second phase of the Industrial Revolution commenced with the establishment of management as a distinct discipline of knowledge.

True

Frederick Taylor stressed the idea that if workers produced more than a certain amount, they would be paid more. His is called

differential piecework.

In an automobile assembly, Elizabeth has specialized in performing the windshield installation and that is her only task on the assembly line. This is an example of?

division of labor.

Katherine, a production manager at ABC Products, is interested in monitoring how projects were progressing, take steps to see if they were on time, and keep an eye on budget concerns. Which of the following can Katherine use?

A scheduling system

Principles of scientific management include all of these EXCEPT:

maintain a unity of command, which ensured that each supervisor would explain to each of the employees in his group or division what aspect of his job to focus on.

At Patio Products International, each supervisor receives direction and information from the managers above them and passes that information down to their immediate employees they supervise. This describes which of Fayol's principles?

Unity of command

The Romans' contribution to management was?

standardization.

The idea of incentives came from the ______, who gave incentives to cloth weavers for production.

Babylonian king, Nebuchadnezzar

According to Weber, which type of leadership consisted of familial and religious?

Charismatic domination

According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.

Compromise

Which of the following describe the cohesion of workers in a given unit or department, to their commitment to their individual goals and to their coworkers even in the face of adversity, and to the pride that one feels by being a member of the organization?

Esprit de corps

Elton Mayo is known as the father of scientific management.

False

Which of the following is NOT one of Weber's principles of the ideal bureaucracy?

Personal authority

Which of the following invention during the Italian Renaissance allowed the reintroduction of classical knowledge and the emergence of new knowledge and learning to spread throughout Europe?

Printing press

A deliberate reduction of productivity on the part of the worker is called?

Soldiering

Which of these were Adam Smith's major contributions to management thought?

Specialization and division of labor