Quiz 8 - Fulfillment Process

Payment terms are accepted by the buyer in which step? a. Customer inquiry b. Quotation c. Purchase order d. Sales order

c. Purchase order

In a manual process, which of the following documents is used to track the progress of the fulfillment process? a. picking list b. invoice c. sales order d. purchase order

c. Sales order

Configure-to-order involves fulfilling customer orders directly from the company's inventory or finished goods. T or F?

False

When using an ES, much of the data needed to create a customer invoice is automatically obtained from data previously stored in the system. T or F?

True

A company does not have sufficient inventory of materials ordered by a customer. So, it ships what it has now and will ship the remaining at a later date when more materials are available. Which of the following best describes this scenario? a. backorder b. picking c. rejected shipment d. balked shipment

a. Backorder

Which of the following data is NOT typically found in a sales order? a. shipment terms b. actual delivery date c. requested delivery date d. material number

b. Actual delivery date

When using an ES, the person responsible for preparing invoices can retrieve a list of orders that need to be billed. Such a list is called __________. a. customer order list b. billing due list c. delivery due list d. order due list

b. Billing due list