Quiz Answers

False

A 20 gauge casket is thicker and heavier than an 18 gauge metal casket (T/F)

$1240.00

A casket costs $310.00 wholesale. The funeral director applies a fixed multiple of 4 to determine the retail price. The retail price will be

slant marker

A cemetery marker that has a face that has an angle greater than 45 degrees but less than 90 degrees in relationship to the terrain.

memorial park

A cemetery that only has flush-to-the-ground style grave markers is called

No

A consumer finds your webpage and decides he would like to do business with your funeral home. Do you have to e-mail him your GPL in response to his e-mail inquiring about prices?

False

A double X casket is two inches wider than a standard unit. (T/F)

True

A government marker has no time limit for filing the appropriate VA application. (T/F)

iron

A metal that is said to be ferrous is known as:

a cenotaph

A monument erected to the memory of the dead when the dead human body is not present:

scattering garden

A place designated as a cemetery for the disposal of cremated remains is called

declining price structure

A pricing method where there is an inverse relationship between the mark up and the price of the casket

balances line

A pricing system that uses quartiles:

True

A tapestry has a picture, while a brocase has a raised design. (T/F)

False

A throw or overlay is rarely used with a half couch casket. (T/F)

embossed

A type of raised design used on a casket exterior

combination unit

A type of transfer container intended for use as a casket and permanent burial receptacle

Median

A value in an ordered set of values which represents the midpoint, whereby there are an equal number of values above and below the midpoint value

False

A wood casket which is 6'9XX would be 28' inches in width. (T/F)

flaring oval

All are side (body panel) shell designs, except: a. flaring square b. flaring oval c. vertical side d. urnside e. vertical side square

lot

An area in a cemetery for several graves, sometimes containing two, four, or six grave spaces is a:

limits the intrustion of outside elements

An outer burial container supports the earth load and

Air seal

An outer enclosure which traps air within its dome-shaped construction uses which of the following closure methods?

lug

Another term for the ear is the:

cash advance

Any item obtained from a third party and paid for by the funeral provider on behalf of the consumer:

brushed

Bare metal that has been scratched with an abrasive material and finished until a smooth high gloss is obtained:

medal

Burial benefits in a VA National Cemetery include all of the following, except: a. grave b. medal c. grave opening charge d. flag e. grave marker

No

Can parents of a member of the armed forces be buried in a VA National Cemetery?

6

Children's caskets increase in length by increments of:

alternative containers

Corrugated board, plywood, cardboard, and fiberboard are the most common examples of material used in the construction of

air

Cremation vaults seal on which of the following principles

True

Death certificates are considered a cash advance item. (T/F)

DD-214

Discharge papers are commonly known by the form number:

Yes

During a removal, a family member asks the funeral director whether the funeral home offers cremation. Does this inquiry trigger the requirement to distribute the GPL?

disabled and dependent

For an unmarried adult child to be interred with a parent who is a deceased veteran, the unmarried child would have to be:

False

For most Protestant funerals, the casket is closed. (T/F)

galvanized

For the best protective purposes, a vault's finish should be

$300

If a veteran died at a VA hospital or VA operated facility or was being subsidized by the VA to live in another facility, he/she may be eligible to receive up to what amount in burial allowance?

False

Inurnment is the placing of human remains in an above ground tomb. (T/F)

expressed and implied

Magnuson-Moss Warranty Act governs warranties that are:

ounces per square foot

Non-ferrous caskets are measured in terms of:

True

Oak is a hardwood. (T/F)

redwood

Of the following, which is not a hardwood: a. chestnut b. hickory c. poplar d. redwood e. salix

Father

Of the following, who has the preference to receive the burial flag for a deceased veteran? a. Grandparent b. Father c. Mother d. Sister

False

One advantage of itemized pricing is the possible elimination of items of service by the clientele. (T/F)

makes available lower cost funerals at the low end

One advantage of the Graduated Recovery pricing system is

Attractive option for families who can, but don't want to spend

One disadvantage of the Modified Declining price structure is

epitaph

Poh nikbar is a Jewish memorial as _________________ is to a Christian memorial.

False

Prie dieu signifies the bending of the right knee in a show of humility (T/F)

False

Social Security burial benefits are always paid to the funeral home, if there is an outstanding balance on a bill. (T/F)

galvanized

Steel that has been covered with zinc for increased resistance to rust.

diagonal couch

The "45" casket, so named because of its opening style, is also known as:

cenotaph

The Jefferson memorial is an example of

sholoshim

The Jewish term for the 30-day mourning time is

No

The Jones Funeral Home is a recognized creditor according to the Truth-in-Lending Act. They offered credite 25 times in 2014 and 24 times in 2015. Are they responsible for following the Truth-in-Lending Act this year?

False

The Lump Sum death benefit is available to the funeral home when there are no survivors. (T/F)

funeral director

The Social Security Notification of Death form is completed and filed by:

the family - The family is the claimant and the family has to file it

The Social Security claimant's form is filed by:

social security administration

The Social Security claimant's form is provided by:

$255

The amount of the Lump Sum death benefit is:

keystone approach

The approach casket is $130.00 above the median sale.

indicative approach

The approach casket is $200.00 above the median sale.

base

The bottom most portion of the marker is the

True

The burial flag for a veteran can be obtained at a post office, VA national cemetery and/or a VA hospital. (T/F)

False

The cost of operations is called gross profit. (T/F)

False

The crown is a component part of the body. (T/F)

mark-up

The difference between the merchandise cost and the selling price is called

27

The dimensions of a particular steel casket are 6'6 long and 23" wide. A casket invoiced as 6'6 XX would be how many inches wide?

niche

The final resting place for cremated remains in a mausoleum is

False

The gauge of a sheet of metal is equal to the number of sheets of that thickness which is required to measure one half inch. (T/F)

progressive approach

The increment between the casket prices when arranged in an order of increasing value.

adequate pre-counseling

The indirect method of approach for casket selection requires

bonderizing

The introduction of manganese is an electrolytic process to foster resistance to corrosion on a steel casket:

section

The largest area of a cemetery is

True

The largest overhead item is salaries (T/F)

make statements which reveal something as fact

The main purpose of a disclosure is to:

sales frequency

The number of times sales in a given price bracket occurs over a fixed period of time

mode

The number that appears most frequently in a listing of numbers

itemization

The oldest form of price quotation in funeral service is

Consumer Value Index

The percentage derived by dividing the wholesale cost of the merchandise by the retail price of the merchandise

1984

The present funeral rule went into effect:

itemization

The pricing method required by the FTC is:

wood veneer

The result of a process whereby a thin layer of wood of superior value or excellent grain is attached to a lesser quality wood:

True

The retail funeral price can only be determined after the funeral director knows the cost of the casket. (T/F)

5%

The service and merchandise cost on the funeral are $4000.00 to the consumer. The wholesale cost of the merchandise is $200.00. What is the Merchandise Value Ratio?

26

The standard adult wood casket increases in width by XX. What would it's width be?

30 X 86

The standard size of a vault is

mean

The sum of a group of numbers divided by the number of units is called:

False

The time limit for filing for the Social Security Lump Sum death benefit payment is two years from the date of disposition (T/F)

cap

The topmost part of the casket is the:

0.47

The wholesale cost of the casket is $802.00 and the retail price of the casket is $1702.00. What is the CVI?

hardwood

The wood of any broad leaved tree as distinguished from a conifer:

True

The word "casket" originated from the French word "cassette" which describes a small chest or box (T/F)

crepe and satin

Two interior materials that can also be used on the exterior of infant caskets:

tufted

Two pieces of material with filling in-between and a gauze-like backing known as "domet"

two years from the date of final disposition

Under ordinary circumstances, a claim for VA burial allowance must be filed within:

gauge

Vaults are measured in terms of

rebar

Vaults may be lined with all of the following to enhance corrosion resistance except:

interment

What do you call the actual act of placing a dead human body in a grave?

Sectional

Which of the following is an example of a grave liner? a. Combination case b. Sectional c. Top seal container d. Air seal container