Quiz Chapter 8

A group that gets together because of a common interest is an informal group.

True

Harmonizer is a maintenance role in groups.

True

A group member who says _____ is performing a maintenance role.

"What is the real issue here? We don't seem to be going anywhere." "Jonathan, you have been quiet lately. What do you think?" Correct "We can do this. We've met difficult goals before." "Last week we decided to table this agenda item. Are we ready to address it again?" "A goal of 150 per week sounds reasonable."

Trust of disclosure is _____ trust.

communication Correct contractual organizational expertise competency

Which of the following are the three Cs of team players?

conscientious, committed, collaborative committed, collaborative, competent - Correct collaborative, conscientious, constructive competent, competitive, co-dependent constructive, committed, compromising

Which three roles are especially important to groups?

energizer, harmonizer, gatekeeper initiator, orienter, energizer - Correct coordinator, procedural technician, gatekeeper compromiser, commentator, evaluator opinion seeker/giver, standard

An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.

evaluator initiator information seeker/giver elaborator - Correct orienter

In which stage of the group development process are group members asking, "How can I best perform my role?"

forming storming norming conforming performing - Correct

Which of the following is an organizational function of a group?

fulfilling the need for affiliation reducing anxieties building self-esteem implementiing complex decisions Correct providing an opportunity to test perceptions of social reality

The _____ is the person who records and talks about group dynamics and processes.

gatekeeper standard setter encourager commentator -Correct harmonizer

A _____ is a set of expected behaviors for members of the group as a whole.

group role Correct group norm task role maintenance role group competency

______ teams are composed of specialists from different areas.

Internet Intranet Virtual Cross-functional Correct Self-managing

Teamwork competencies include constructively interacting with other team members and expecting quality work from others on the team.

True

During "norming," members tend to be anxious and uncertain.

False

Groups usually underperform the average of their individual members.

False

Teams composed of specialists from different areas are called virtual teams.

False

The 3 Cs of effective teams include charters and strategies, composition, and conscientiousness.

False

The two types of roles that are very important to effective group functioning are forming and storming.

False

To become a team, a group must be composed of members with similar skills and personalities.

False

Trust of character is known as competency trust.

False