reading quiz 1

Which of the following is a complex process of encoding and decoding information, ideas, and feelings? Communication Professional Presence Confidence Transmission Model Feedback

Communication

How can you, as the communicator, increase the likelihood that your message will be accurately understood? Include step-by-step instructions for the audience. Ask the audience if they need any further information Follow up the written communication with a phone call Look for nonverbal feedback from the audience Make the message easy for the audience to understand

Make the message easy for the audience to understand

Most students believe they are best prepared in the area of critical and analytical thinking when they graduate from college. In which area do employers find students well prepared? Complex problem solving Written communication Critical and analytical thinking Applying knowledge to the real world Teamwork

Teamwork

Putting ideas into words, images, or actions takes place during which step in the communication process? Decoding Medium determination Interaction Transmission Encoding

Encoding

Which of the following workplace activities is most likely to be the one in which your communication skills will be utilized? Persuading your colleagues that your idea will likely lead to increased sales Designing algorithms for the to-be-developed software Analyzing the pattern of errors found in your new product Formulating strategies to manage your new team Calculating whether sales are up this quarter using the latest figures

Persuading your colleagues that your idea will likely lead to increased sales

Which of the following are elements of nonverbal communication and professional presence? Confidence and technical knowledge Team work and technical knowledge Team work and writing skills Polish, confidence, and passion Oral communication and the ability to process information

Polish, confidence, and passion

Actions, attire, grammar usage, and proofreading all affect the ________ of an employee. Ethics Presentation Professionalism Persuasiveness Appropriateness

Professionalism

Language that is difficult to understand or is ambiguous is indicative of what type of barrier? Semantic Physical Feedback Psychological Physiological

Semantic

In the context of doing business with people from other cultures, effective communicators _______________. follow exclusively the communication conventions of their own culture. treat others as they would like to be treated. are ready to adapt to different cultural needs. treat everyone equally by ignoring cultural differences.

are ready to adapt to different cultural needs.

ood business communicators understand that ___________________. being a good writer is the only way to reach your audience their message must be able to reach and resonate with their intended audience their message must influence anyone who reads it being a good listener is not necessary to understand audience concerns being a good reader is vital, as it is the only way to gain insight into audience concerns

their message must be able to reach and resonate with their intended audience