Real Estate Management: Chapter 2: Leadership

A person is accepted in a leadership position when the followers a. trust that the person will use power and influence responsibly. b. expect that the person will answer to certain parties. c. anticipate that the person will act according to specific demands. d. assume that the person will change positions when expedient.

A. Trust that the person will use power and influence responsibly

What is a leader's ultimate abuse of power? a. Use of coercion to gain compliance b. Treats individuals fairly and with dignity c. Unwillingness to compromise for personal gain d. Willingness to stand by necessary, but difficult decisions

A. Use of coercion to gain compliance

What causes people to stop being loyal to their leader? a. The leader uses knowledge for truthful and honorable purposes. b. People's personal needs are no longer being met. c. The leader is disliked but accomplishes required goals. d. People agree with leader's changed objectives.

B. People's personal needs are no longer being met

All of the following are revered character traits in a leader EXCEPT a. integrity. b. honesty. c. duplicity. d. trustworthiness.

C. Duplicity

Regarding the character of a leader, generally, people a. will follow an unethical person as long as they can make money. b. must have faith that their leader's decisions are always right. c. need to find a correlation between their own belief system and that of their leader. d. must love their leaders.

C. Need to find a correlation between their own belief system and that of their leader

What is MOST important when a leader delegates authority to another? a. Retain enough control to ensure a favorable outcome b. Take credit for favorable outcomes, but not for unfavorable ones c. Confer complete authority, that is, the right to direct the job that needs to be done d. Describe in detail how each delegated task should be performed

Confer complete authority, that is, the right to direct the job that needs to be done

How are codes for ethical and moral behavior developed? a. Determined by state and federal law b. Developed by hit or miss decisions c. Established by company policies and procedures d. Influenced by family, culture, religion, and society

D. Influenced by family, culture, religion and society

Which of the following is a characteristic of an effective manager? a. People focused b. Do things to keep business on course c. Develop the talents of others d. Design systems and processes to support the people

Do things to keep business on course

What are the characteristics of an effective leader? a. Encourage others to grow and develop to their highest potential b. Refuse to share credit with other people for accomplishments of the organization c. Be consumed with her position of authority d. Be reactive with an eye on short-term objectives

Encourage others to grow and develop to their highest potential

What value, if any, is there for a leader being decisive? a.Little value because it is not a characteristic that is admired in a leader b. Some value because it means being able to make snap decisions on the fly c. Great value when the leader is willing to make decisions and accept the risk involved d. Required value because the leader must interject a decision into every situation that arises

Great value when the leader is willing to make decisions and accept the risk involved

What is a key factor in leadership development? a. Must be born with leadership qualities b. Assume authority when named as the leader c.Learn leadership through observation and introspection d. Avoid distraction through involvement with the wider community

Learn leadership through observation and introspection

How do MOST people respond to the character of a leader? a. Will follow an unethical person as long as the leader can make money b. Must have faith that their leader's decisions are always right c. Need to find a correlation between their own belief systems and that of their leader d. Must find something to love about their leader

Not sure c. Need to find a correlation between their own belief systems and that of their leader d. Must find something to love about their leader

An affiliated licensee in a brokerage of 60 affiliated licensees is charged with a violation of the state's real estate license law. Who is MOST responsible for the actions of the affiliated licensee? a. The team leader b. The broker of the large office c. The client who hired the brokerage d. The unlicensed partners of the broker

The broker of the large office

What is the benefit, if any, for the leader to encourage team building? a. Very little, as it distracts from working to pursue individual needs b. Very beneficial when it stimulates ideas and an appreciation for the rewards that are possible in collective efforts c. No benefit if working with real estate agents who are generally independent contractors d. Some benefit when people are drawn into activities on behalf of the organization, the goals of the leader, or both

Very beneficial when it stimulates ideas and an appreciation for the rewards that are possible in collective efforts

What action is MOST likely from a self-assured leader? a. Do what needs to be done to reach the leader's goals b. Acknowledge the self-worth of followers c. Sacrifice the interests of the followers to make the leader look good d. Demand sacrifices from those who are supporters of the leader

b. Acknowledge the self-worth of followers

When the leader makes a decision to delegate the completion of a task to another, the leader a. may assign tasks to unskilled people to see if they can rise to the challenge. b. should only include those of his own group without regard for the welfare of others. c. should take credit for the accomplishments of the task. d. must identify the right person for the specific work.

must identify the right person for the specific work.

One difference between a manager and a leader is that a leader a. proactively designs systems with an eye on long-term success. b. works well within well-defined systems. c. works as a caretaker of traditional formulas to keep the organization on track. d. avoids any deviations from established agreed-upon formulas.

proactively designs systems with an eye on long-term success.

Leaders can handle responsibility and accountability by a. readily acknowledging their errors in judgment. b. delegating the responsibility for their mistakes to others. c. sitting back rather than admitting their responsibility. d. fearing a loss of respect if they acknowledge their errors in judgment.

readily acknowledging their errors in judgment.

All of the following characteristics are valuable for a leader EXCEPT a. being willing to take care of others. b. being compassionate. c. being open-minded. d. resolutely sticking to any decision already made.

resolutely sticking to any decision already made.

Leaders should have a healthy sense of ego because they must be able to a. be egomaniacs. b. use their egos to build themselves up in the eyes of others. c. use their weaknesses to build themselves up in the eyes of others. d. use their confidence and self-respect for the benefit of others.

use their confidence and self-respect for the benefit of others.