Review 1,2,3

Planning for a business should be based exclusively on past experience.

False

When deciding how to get work accomplished, the first step for managers is to develop a budget.

False

Most supervisors have extensive management training.

False

Moving from the role of coworker to the role of boss is an easy change.

False

Although they were once common, formal training programs for supervisors are rare.

False

Any manager who is able to get employees to do what he or she wants is a leader.

False

Employers usually look for hard skills instead of soft skills when hiring young employees.

False

Managers should ignore the personal problems of employees, because they will not effect the employees work.

False

Middle managers spend most of their management time leading and monitoring results of their work team.

False

A management strategy is a carefully developed overall approach to leading an organization.

True

A manager who spends most of the time on one management function or is responsible for a specific part of the company's operations is know as a middle manager.

True

All managers perform some of the same activities.

True

Good supervisors are able to show employees the importance of company goals.

True

Listening is an important communication skill for supervisors.

True

Managers should strive for consistency and objectivity in their work.

True

Marketing research and product development research are two common areas of business research study,

True

Most people who work at a job for any given time are not totally satisfied or dissatisfied with their jobs.

True

The effectiveness of a supervisors is determined by three factors: the quality of employees' work, the employees' job satisfaction level, and the efficient use or resources.

True

The manager who knows how to plan, organize, staff, lead and control is ready to make the decisions needed to operate a business successfully.

True