Review - Chapter 1

When choosing between possible solutions to a business problem, the best solution is the one with the fewest risks and most benefits.

True

A description of the integrated information systems needed by the organization to carry out its business functions is called

application architecture plan

an automation boundary is best described as the separation between the

automated part of a system and the manual part of a system.

The separation of the system's automated components and manual components is an example of a(n)

automation boundary.

Techniques are used to complete specific system development activities. The following are some example of techniques except

business functions.

A technique that seeks to alter the nature of the work done in a business function with the objective of radically improving performance is called

business process re-engineering.

A business professional who uses analysis and design techniques to solve business problems using information technology is called

a systems analyst.

Support systems that allow employees to communicate with each other and with customers and suppliers are called

communication support systems.

Software products that help develop analysis and design specifications and completed system components are referred to as Tools.Some tools used in system development include the following, except

communications networks tools

CASE stands for

computer-aided system engineering.

Which of the following is an example of the information system driving the overall strategic plan of a business?

conversion to internet sales

Support systems that allow a user to explore the impact of available options or decisions are called

decision support systems

According to the example in the text, the main systems analysis and design project for the Rocky Mountain Outfitters was

developing the customer support system.

A process in which an organization commits to using an integrated set of software packages is called

enterprise resource planning.

Information systems that provide information for executives to use in strategic planning are called

executive information systems.

An approach to dividing a system into subsystems or processes is referred to as

functional decomposition.

A(n) ____ includes hardware, software, inputs, outputs, data, people, and procedures.

information system

A collection of interrelated components that collect, process, store, and provide as output the information needed to complete a business task is a(n)

information system.

The systems analyst is a business problem solver. The solution to the problem is usually a(n)

information system.

The plan defining the technology and applications the information systems function needs to provide is called

information systems strategic plan.

Software products that help develop analysis and design specifications and completed system components are referred to as Tools.A tool used in system development includes

integrated development environments (IDE).

A systems analyst must possess all of the following required skills, except

internet knowledge

Information systems that take information captured by transaction processing systems and produce reports that management needs for planning and control are called

management information systems.

The process of specifying in detail how the many components of the information system should be physically implemented is called

systems design.

A description of the hardware, software, and communications networks required to implement planned information systems is called

technology architecture plan.

Rocky Mountain Outfitters would like to move business applications to the client-server architecture, reserving the mainframe for database and telecommunications functions. This is an example of

technology architecture planning.

The analyst must understand how people

thin/learn/react to change

CASE is an example of a

tool

IDE is an example of a

tool.

Information systems that capture and record information about the transactions that affect the organization are called

transaction processing systems.

The separation of the system and its environment is an example of a(n)

system boundary.

The process of understanding and specifying in detail what the information system should do is called

systems analysis.

TPS', or Transaction Processing Systems', function is to capture and record information about the transactions that affect the organization.

True

The analyst's work is described as problem solving for an organization.

True

Which of the following is NOT a reason why an effective systems analyst needs to know how an organization works?

An organization may require an analyst to make management decisions

Which of the following is NOT an example of the business problems solved by systems analysts?

Deciding on Java versus C++ for programming

Which of the following is NOT a role of a systems analyst?

Dictating the requirements of the system

Management Information Systems are systems that take information captured by transaction processing systems and produce reports that management needs for planning and controlling the business.

True

A description of the integrated information systems that the organization needs to carry out its business function is known as enterprise resource planning.

False

A systems analyst needs to be an expert in all types of technology.

False

If solving the business problem is feasible, the analyst develops one possible solution.

False

Information systems that provide information for executives to use in strategic planning are called decision support systems.

False

It is not essential for every system to have a boundary between it and its environment.

False

Office support systems help customers maintain information about work schedules and meetings.

False

Primarily, the efforts of a systems analyst are spent writing programs.

False

Since most problems an analyst works on are solved by an information system, it is unimportant to review the types of information systems that the business uses.

False

Technology alone increases productivity and profits.

False

The primary objective of business process reengineering is incremental improvements in business function.

False

Tools are hardware products that help develop analysis and design specifications and completed system components.

False

Which of the following is NOT considered part of the information system?

Hardware/Outputs/People

New systems are constantly being developed to make businesses more competitive.

True

System analysis means understanding and specifying in detail what the information system should do.

True

Systems analysis and design focuses on understanding the business problem and outlining the approach to solve it.

True

A system is a collection of interrelated components that function together to achieve some outcome.

True

A system that is part of a larger system is referred to as a subsystem.

True

A systems analyst needs to understand people and the way they work.

True

An information system is a collection of interrelated components that collect, process, store, and provide as output the information needed to complete business tasks.

True

Analysts must upgrade their knowledge and skills continually.

True

Automation boundary is the separation between the automated part of a system and the manual part of a system.

True

Business process re-engineering is a technique that seeks to alter the nature of the work done in a business function.

True

Communication support systems allow employees to communicate with each other and with customers and suppliers.

True

Decision support systems allow a user to explore the impact of available options or decisions.

True

Even if an analyst is not involved in programming duties, it is crucial that he/she have an understanding of the different types of technologies.

True

Executive Information Systems provide information for executives to use for monitoring the competitive environment and for strategic planning.

True

Information systems are crucial to the success of modern business organizations.

True

Which of the following does the analyst need to know about the company he is working for?

What makes it successful What its strategies and plans are What its traditions and values are

Support systems that help employees create and share documents, including reports, proposals, and memos are called

office support systems.

The most important role of a systems analyst in business is

problem solving.

Software products that help develop analysis and design specifications and completed system components are referred to as Tools.A tool used in system development includes

program code generators, testing tools.

Techniques are used to complete specific system development activities. An example of a technique includes

project planning.

An analyst who works on developing and supporting packages is called a(n)

software development firm employee.

A process in which executives try to answer key questions about the company is called

strategic planning.

A system that is part of a larger system is called a(n)

subsystem.

After investing resources in thoroughly understanding the business problem, the analyst decides that the costs of solving the problem will likely outweigh the benefits. The analyst should

suggest discontinuing the project.

Every system is part of a larger system. The larger system is called a

supersystem.

A system boundary is best described as the separation between the

system and its environment.