SAD EXAM 2 PRACTICE QUIZ CHAPTER 5

true

Opening new markets and increasing sales opportunities is a tangible benefit. A. True B. False

user

At a walkthrough meeting, the person (or group) who ensures that the work product meets the needs of the project's customers is referred to as the: A. standards bearer B. user C. maintenance oracle D. coordinator

standards bearer

At a walkthrough meeting, the person who ensures that the work product adheres to organizational technical standards is referred to as the: A. standards bearer B. user C. maintenance oracle D. coordinator

presenter

At walkthrough meetings, there is a need to have individuals play specific roles such as: A. DBA B. operating system manager C. Presenter D. top management

procurement costs

Capital costs, management and staff time, and consulting costs are examples of: A. procurement costs B. project-related costs C. operating costs D. start-up costs

tangible benefits

Cost reduction and avoidance, error reduction, and increased flexibility are examples of: A. legal and contractual benefits B. tangible benefits C. qualitative benefits D. intangible benefits

false

Disruption to the rest of the organization is an example of a procurement cost. A. True B. False

true

Improvement of management planning and control is a tangible benefit. A. True B. False

operating costs

Infrastructure replacement/improvements, system maintenance costs, and user training and support are examples of: A. operating costs B. procurement costs C. start-up costs D. project-related costs

discount rate

The rate of return used to compute the present value of future cash flows refers to: A. investment rate B. discount rate C. future cash flow rate D. transfer rate

return on investment

The ratio of the net cash receipts of the project divided by the cash outlays of the project, enabling tradeoff analysis to be made between competing projects is often referred to as: A. net present value (NPV) B. return on investment (ROI) C. future value (FV) D. break-even analysis (BEA)

false

Variable costs are costs resulting from the ongoing evolution and use of a system. A. True B. False

establishing a relationship with the customer

Which of the following is an element of project planning? A. establishing the project management environment and project workbook B. establishing management procedures C. estimating resources and creating a resource plan D. establishing a relationship with the customer

dividing the project into manageable tasks

Which of the following is not an element of project initiation? A. establishing management procedures B. establishing a relationship with the customer C. establishing the project initiation team D. dividing the project into manageable tasks

cost of hardware

Which of the following would be classified as a tangible cost? A. cost of hardware B. loss of customer goodwill C. employee morale D. operational inefficiency

employee morale

Which of the following would be classified as an intangible cost? A. operational costs B. employee morale C. labor costs D. hardware costs

lower transaction costs

Tangible benefits would include: A. improved asset control utilization B. ability to investigate more alternatives C. lower transaction costs D. improved organizational planning

business case

The justification for an information system, presented in terms of the tangible and intangible economic benefits and costs and the technical and organizational feasibility of the proposed system best defines: A. Information Systems Plan B. Statement of Work C. Baseline Project Plan D. Business Case

false

The objective of the project planning process is the development of a Baseline Project Plan and a Statement of Work. A. True B. False

legal and contractual feasibility

The process of assessing potential legal and contractual ramifications due to the construction of a system refers to: A. legal and contractual feasibility B. operational feasibility C. economic feasibility D. technical feasibility

tangible benefit

A benefit derived from the creation of an information system that can be measured in dollars and with certainty is a(n): A. qualitative benefit B. intangible benefit C.operational benefit D. tangible benefit

tangible cost

A cost associated with an information system that can be measured in dollars and with certainty is referred to as a(n): A. economic cost B. one-time cost C. intangible cost D. tangible cost

intangible cost

A cost associated with an information system that cannot be easily measured in terms of dollars or with certainty refers to: A. tangible cost B. intangible cost C. one-time cost D. economic cost

one-time cost

A cost associated with project start-up and development or system start-up refers to a(n): A. one-time cost B. infrequent cost C.recurring cost D. incremental cost

recurring cost

A cost resulting from the ongoing evolution and use of a system refers to a(n): A. frequent cost B. one-time cost C. incremental cost D. recurring cost

project scope statement

A document prepared for the customer during project initiation and planning that describes what the project will deliver and outlines generally at a high level all work required to complete the project is the: A. Baseline Project Plan B. Information Systems Plan C. Project Scope Statement D. Mission Statement

Baselines project plan

A major outcome and deliverable from the project initiation and planning phase that contains the best estimate of a project's scope, benefits, costs, risks, and resource requirements defines the: A. Mission Statement B. Baselines Project Plan C. Information Systems Plan D. Statement of Work

project structure

A new system or the renovation of existing systems, user perceptions, and management commitment to the system are examples of which of the following risk factors? A. user group B. development group C. project size D. project structure

walk through

A peer group review of any product created during the system development process refers to: A. walk through B. product evaluation C. feasibility assessment D. joint application discussion

tangible benefit

A savings of $3,000 resulting from a data entry error correction would most likely be classified as a(n): A. qualitative benefit B. intangible benefit C. tangible benefit D. operational benefit

project initiation

Activities designed to assist in organizing a team to conduct project planning is the focus of: A. project planning B. project identification and selection C. analysis D. project initiation

technical feasibility

An assessment of the development group's understanding of the possible target hardware, software, and operating environments, system size, complexity, and the group's experience with similar systems should be included as part of: A. political feasibility B. technical feasibility C. schedule feasibility D. operational feasibility

reccurring costs

Application software maintenance, new software and hardware leases, and incremental communications are examples of: A. frequent costs B. incremental costs C. one-time costs D. recurring costs

between 10 and 20 percent

As a rule of thumb estimate, what percentage of the entire development effort should be devoted to the project initiation and planning process? A. less than 5 percent B.less than 10 percent C. between 10 and 20 percent D. between 20 and 30 percent

coordinator

At a walkthrough meeting, the person who plans the meetings and facilitates a smooth meeting process is referred to as the: A. coordinator B. presenter C.maintenance oracle D. standards bearer

maintenance oracle

At a walkthrough meeting, the person who reviews the work product in terms of future maintenance activities is referred to as the: A. coordinator B. maintenance oracle C. user D. standards bearer

true

During project initiation and planning, potential tangible benefits may have to be considered intangible. A. True B. False

general information systems planning focuses on assessing the information systems needs of the entire organization

How is project planning distinct from general information systems planning? A. Project planning focuses on assessing the information systems needs of the entire organization. B. General information systems planning focuses on defining clear, discrete activities and the work needed to complete each activity within a single project. C. General information systems planning focuses on assessing the information systems needs of the entire organization. D. Project planning focuses on defining discrete activities needed to complete all projects.

true

Project planning focuses on defining clear, discrete activities and the work needed to complete each task. A. True B. False

false

Referencing the Management Issues section of the Baseline Project Plan, the communication plan provides a description of the team member roles and reporting relationships. A. True B. False

break-even-analysis

The analysis technique that finds the amount of time required for the cumulative cash flow from a project to equal its initial and ongoing investment is referred to as: A. net present value (NPV) B. break-even analysis (BEA) C. future value (FV) D. return on investment (ROI)

net present value

The analysis technique that uses a discount rate determined from the company's cost of capital to establish the present value of a project is commonly called: A. break-even analysis (BEA) B. net present value (NPV) C. future value (FV) D. return on investment (ROI)

time value of money

The concept of comparing present cash outlays to future expected returns best defines: A. internal rate of return B. cost/benefit analysis C. investment return analysis D. time value of money

present value

The current value of a future cash flow is referred to as its: A. future value B. discount rate C. investment value D. present value

describing the project scope, alternatives, and feasibility

The following are elements of project planning: A. describing the project scope, alternatives, and feasibility B. describing the logical design statement C. describing the identification of the business mission D. describing the physical design statement

project size

The number of members on the project team, project duration, and the number of organizational departments involved in the project are examples of which of the following risk factors? A. user group B. project size C. development group D. project structure

the development of a baseline project plan and project scope statement

The objective of the project planning process is: A. the development of a Systems Service Request B. the development of entity relationship diagrams C. the development of transitional operations plans D. the development of a Baseline Project Plan and Project Scope Statement

operational feasibility

The process of assessing the degree to which a proposed system solves business problems or takes advantage of business opportunities refers A. operational feasibility B. technical feasibility C. schedule feasibility D. political feasibility

intangible benefit

The reduction of waste creation is an example of a(n): A. intangible benefit B. tangible benefit C. qualitative benefit D. operational benefit

technical feasibility

To gain an understanding of the organization's ability to construct the proposed system is the purpose of: A. schedule feasibility B. political feasibility C. operational feasibility D. technical feasibility

economic feasibility

To identify the financial benefits and costs associated with the development project is the purpose of: A. economic feasibility B. technical feasibility C. schedule feasibility D. operational feasibility

design issues

Which of the following is NOT a major section of the Baseline Project Plan? A. introduction B. feasibility assessment C. system description D. design issues

support staff

Which of the following is NOT a role at a walkthrough meeting? A. secretary B. coordinator C. user D. support staff

all of the above

when conducting technical risk assessment, which of the following is true? A. A project has a greater likelihood of experiencing unforeseen technical problems when the development group lacks knowledge related to some aspect of the technology environment. B. Successful IS projects require active involvement and cooperation between the user and development groups. C. Large projects are riskier than small projects. D. All of the above.

true

A walkthrough is a peer group review of any product created during the systems development process. A. True B. False

all of the above

The Baseline Project Plan: A. specifies detailed project activities for the next life cycle phase, analysis, and less detail for subsequent project phases B. contains all information collected and analyzed during project initiation and planning C. is used by the project selection committee to help decide if the project should be accepted, redirected, or canceled D. all of the above

all of the above

The Project Scope Statement: A. is useful for ensuring that both you and your customer gain a common understanding of the project B. is a short document prepared for the customer that describes what the project will deliver and outlines all work required to complete the project C. is a very easy document to create because it typically consists of a high-level summary of the BPP information D. all of the above

false

The Systems Service Request reflects the best estimate of the project's scope, benefits, costs, risks, and resource requirements, given the current understanding of the project. A. True B. False

political feasibility

To gain an understanding of how key stakeholders within the organization view the proposed system is the purpose of: A. political feasibility B. operational feasibility C.technical feasibility D. legal and contractual feasibility

schedule feasibility

To gain an understanding of the likelihood that all potential time frame and completion date schedules can be met and that meeting these dates will be sufficient for dealing with the needs of the organization is the purpose of: A. schedule feasibility B. operational feasibility C. technical feasibility D. political feasibility