SCM 330 EXAM 2 CHAPTER 11

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The type of interfirm relationship that goes further than partnership is a ______ . A. Kaizen event B. strategic alliance C. joint venture D. transactional relationship

C. joint venture

Chrysler's Supplier Cost Reduction Effort (SCORE) ultimately resulted in ______. A. Chrysler's ability to increase the price of the Dodge Intrepid, Eagle Vision, and Chrysler Concorde. B. increased manufacturing throughput C. lower inventory levels D. reduced manufacturing throughput

C. lower inventory levels

The current trend in supply chain partnerships is trending ______. A. toward vertical integration B. toward more suppliers to increase competition C. toward external integration with both suppliers and customers D. away from partnerships with suppliers and toward arm's length relationships

C. toward external integration with both suppliers and customers

______ arises from incompatibility of actual or desired response. A. Conflict B. Compliance C. Coercion D. Deference

A. Conflict

Which of the following statements would lead a firm to choose multisourcing over single sourcing? A. There are concerns about supplier capacity to meet future demand. B. An ongoing long-term contract exists with a preferred supplier. C. Supply is plentiful. D. Production volume is low.

A. There are concerns about supplier capacity to meet future demand.

Suppliers to automobile manufacturers often suffer from ______ power influences from the manufacturers. A. coercive B. referent C. deferent D. nonmediated

A. coercive

For a supply chain partnership to be successful, ______ needs to be the driver of strategy. A. cooperation B. compliance C. coercion D. deference

A. cooperation

With ______ power, the supplier knows what the customer wants and has knowledge and expertise in designing new products or services. A. nonmediated B. mediated C. referent D. competitive

A. nonmediated

A ______ is a relationship formed between two independent entities in supply channels to achieve specific objectives and benefits. A. strategic alliance B. shareholder partnership C. customer relationship D. project management

A. strategic alliance

In the United States, the trend in number of suppliers has been ______ in recent years. A. trending toward fewer suppliers B. trending toward more suppliers C. staying the same D. trending away from partnerships with suppliers and toward arm's length relationships

A. trending toward fewer suppliers

______ power includes the ability to punish the other party -financially, physically, emotionally, or mentally. A. Referent B. Coercive C. Referent D. Deferent

B. Coercive

______ is the ability of one party (buyer or seller) to influence or control the environment around them, including the behavior of others. A. Opportunistic behavior B. Power C. Contracting D. Procurement

B. Power

______ in the relationship between supply chain partners will often lead to opportunism and exploitation. A. Negotiations B. Power asymmetry C. External integration D. Vertical integration

B. Power asymmetry

When Chrysler developed its LH line, its suppliers became involved from the ______ stage. A. design B. development C. assembly D. manufacturing

B. development

An example of ______ power is a supply chain partner working towards its partner's goals due to admiration, respect, or identification with the other firm. A. coercive B. referent C. deferent D. nonmediated

B. referent

The terms first tier, second tier, third tier in the context of a supply chain refer to ______. A. levels of supplier certification that have been approved for suppliers which indicate how well they are performing B. sequence of suppliers or customers that are in the chain but distant from the base company C. value categories of vendors that determine who should be the preferred suppliers D. the segregation of customers based on the profitability of the customer

B. sequence of suppliers or customers that are in the chain but distant from the base company

A type of interaction that goes beyond the length of time it takes for one discrete transaction is a(n) ______. A. arm's length transaction B. special influence transaction C. win-win situation D. collateral contract

B. special influence transaction

The first step in the supplier partnership implementation process is ______. A. contract negotiations B. the strategic verification of the need for a supplier partnership C. understanding local labor laws D. understanding cultural differences

B. the strategic verification of the need for a supplier partnership

______ is the extent of contentment with the relationship between supply chain partners. A. Opportunistic behavior B. Compliance C. Satisfaction D. Deference

C. Satisfaction

The trend in supply chain partnerships is to _____. A. switch suppliers frequently to foster competition and get the best price B. negotiate shorter term contracts with fewer suppliers to increase leverage C. focus on strong relationships with a few key suppliers D. increase the number of suppliers for redundancy and risk management

C. focus on strong relationships with a few key suppliers

Which of the following statements about power is true? A. Only mediated forms of power can support a true win-win partnership. B. A partnership is necessary for the power source's own success. C. Power imbalances can never result in a successful partnership. D. Nonmediated forms of power can actually help performance.

D. Nonmediated forms of power can actually help performance.

Strategic alliances ______. A. are only possible when there is no intellectual property or technology involved B. form the basis for a transactional relationship C. are informal buyer-supplier relationships D. support the idea that supplier relationships contribute to organizational success

D. support the idea that supplier relationships contribute to organizational success


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