Section 2 Comp TIA Project Management

How does executing a project backlog differ from a work breakdown structure (WBS)? (Select all that apply.)

A WBS-based project schedule assumes that all scope items will be delivered. / A backlog-based project schedule assumes that some items will not be delivered.

The project manager (PM) frequently receives requests to conduct ad hoc reporting. The PM uses which methods to deliver this information? (Select all that apply.)

A dashboard / A report / A meeting

How is a project scope statement different from a project charter?

A project scope expands on the scope provided in the project charter. The project charter is a brief, formal document that outlines the project parameters.

A project manager (PM) develops the pulse for a team's upcoming project. Which of the following statements are true? (Select all that apply.)

A team that meets daily is more suspect to scope creep. / The project should establish cadence early in the planning process.

A vendor reviews a document from a potential client that outlines the work the vendor needs to deliver to the client. What kind of document is the vendor reviewing?

A vendor reviews a document from a potential client that outlines the work the vendor needs to deliver to the client. What kind of document is the vendor reviewing?

A project manager prepares for a new project and creates a responsibility assignment matrix. What describes the category of the person who is responsible for ensuring the work is complete?

Accountable

A project manager prepares for a new project and has created a responsibility assignment matrix. The manager assigned someone who is vested with ensuring work is complete. What describes the category of this person?

Accountable

The project manager (PM) prepares to archive documentation at the end of the project. What important considerations will the PM keep in mind during this administrative step? (Select all that apply.)

Add notes and clarification. / Review the documentation.

What is the purpose of solution design, and how does it benefit the project? (Select all that apply.)

Aims to optimize the product in the given environment. / Reduces the cost of changes in the project.

The project team has submitted all deliverables, and the stakeholders have accepted them. What is the next step before a project team can close the contract?

Approval from all stakeholders

A project team has entered the resource management phase of the project closeout. How can a project team effectively record and document project successes after the project has closed out?

Archive documentation.

The project team is experiencing regular conflicts during team meetings as personality and priority differences create disagreements on how the project manager should organize the work. Which conflict management style can the project manager (PM) use to keep meetings moving forward, preventing the team from getting mired in disagreement? (Select all that apply.)

Avoiding / Collaboration / Compromise

What conflict management style can the project manager (PM) use to move a focus group past a disagreement between two stakeholders during the meeting? (Select all that apply.)

Avoiding / Smoothing

The project manager (PM) closes a project three months past the projected end date. Most of the team members moved on to other work six weeks prior. What important project closing strategy can the PM include in creating a feeling of success for the project team now that stakeholders approved the deliverables?

Awards and celebrations

A company cuts expenses by eliminating onsite hardware and moving the workload to the cloud. What does this save for the company?

Capital expense

A corporation is trying to determine why it should move its server architecture to the cloud. One reason is that they no longer must order and maintain physical hardware at one of their offices. What would the corporation save by moving to the cloud?

Capital expense

A project manager starts a new project to replace on-premises server hardware with new server hardware in a regional data center. What kind of expense best describes this project?

Capital expense

A project team is ready to close the project, and team members are preparing to move back to their typical work areas. What phase of the resource management process is a critical element that focuses on the reward and recognition process?

Celebrate

A project lead wants to incorporate conflict resolution strategies into the project framework. What strategy is also called a "win-win situation" and is appropriate when the conflict's outcome is critical and both parties invest in the outcome?

Collaborating

A project manager (PM) wants to capture what went right and what needs improvement for the next project. The PM wants this captured through the lens of the project stakeholders. What process facilitates this need?

Collect feedback from stakeholders.

The project team has to choose between two solutions to resolve a critical issue with a project deliverable before the next milestone. Which conflict management style will the project manager (PM) use to lead the team to agree on one of the options?

Compromising

The cost baseline includes what project budget elements? (Select all that apply.)

Contingency reserve / Cost estimate

A project manager (PM) has calculated expected costs plus the contingency reserves. What has the PM established?

Cost baseline

A company has an old-school 'plain old telephone system,' or POTS desk phone set up that needs an upgrade. They have contracted a vendor to move them to their future architecture. What describes what the phone system is to the company?

Current state

A project lead describes how the team is replacing existing infrastructure at a company with modern, more cost-effective equipment. What concept is the project lead describing?

Current state

What describes the basic information, facts, or figures available within systems or artifacts?

Data

What technique breaks projects into manageable pieces, subdividing project deliverables to the work package level?

Decomposition

When bringing new members into a project, what would the project manager (PM) do to ensure everyone only has permission for their specific role?

Define access requirements.

A project manager determines the actions needed to take place during the project planning phase of a new team project. When evaluating various components to consider, what includes consideration for managing reserves and maintaining documentation?

Determining budget considerations

A project lead evaluates what actions are complete during the project planning phase of a new team project. What involves creating a living document that includes detailed descriptions of multiple elements and explains how the work is complete?

Developing a scope statement

A project team has completed and delivered all deliverables to a client. What must they receive from the client to transition to the closeout phase?

Documented approval from identified stakeholders

A new file is the source of truth for the project. Which kind of file includes this information?

Documents

A new project file includes a section that clarifies the project's purpose and what stakeholders should expect. Which kind of file consists of this information?

Documents

As a virtual machine project progresses, stakeholders need to be able to create a repository of operating procedures. It will allow the level one engineers to manage the virtual machines after the project's completion. What describes the recording data?

Documents

The project manager (PM) plans to reconcile the budget, check each transaction against payment and activity documentation, and record any adjustments. What key step should the PM remember to include in this process?

Employ separation of duties.

During a project kickoff, the project manager states that team members need to notate all project conversations, meetings, and offline commentary and email that information to the project manager. What describes this requirement?

Establish accepted communication channels.

A project organizer prepares for a planning session with the team to identify what to provide quickly to the client for their input. What has enough functionality to demonstrate how a product will operate so early adopters can use the product and provide feedback?

Establishing a minimum viable product (MVP)

A project manager identifies a high-level procurement plan detailing required external resources. These resources are defined and integrated into the project plan and needs assessment. The project manager is in what step of the resource management process?

Estimating the necessary resources.

The project manager (PM) creates a risk register to facilitate external stakeholder review and decision-making of potential issues for the project. The PM includes basic information about each risk, but the external stakeholders request more details to understand the larger context for each risk. Which key information should the PM include to help the stakeholders better understand? (Select all that apply.)

Financial impacts / Trends / Scope impacts

Over the weekend, a key feature of the project team's newly-built system stopped working. As a result, the project manager (PM) must communicate an action plan to stakeholders early Monday morning since many customers called to complain about the problem. What conflict management style will the PM use to quickly craft a plan to communicate to the stakeholders?

Forcing

When evaluating the differences between conflict resolution strategies, what strategy is also called the "dominating style" and is appropriate to use when time does not exist in the project to hear all aspects of concerns from the involved parties?

Forcing

The project manager (PM) prepares to conduct a phase gate review. What type of communication will the PM plan? (Select all that apply.)

Formal meeting / Formal communication

A project manager (PM) felt the team did an exceptional job during the last project. The PM wants to report possible projects that could benefit the organization. Where in the project closeout report will the PM annotate the possible projects?

Future considerations

An antivirus company pitches its security suite to a prospective client. The company describes what will improve the client's environment by implementing its software suite. What concept is the company pitching to the client?

Future state

A project manager (PM) must understand all the essential players when developing a project. What should the project manager do to find the people they need to communicate with during the project?

Identify and assess stakeholders.

At the end of the acquisition phase, a project manager (PM) calls an informal meeting to present a change to the responsibilities of other company employees to sustain a new product. Who is the PM's audience?

Internal

The project manager (PM) needs to discuss the scope, time, and cost performance with people involved in the project to identify opportunities for meeting project milestones. The PM foresees risk to the project underperforming in one or more of these areas. Whom will the PM meet for this discussion?

Internal stakeholders

What are the benefits of stakeholders asking probing questions and challenging assumptions about the project? (Select all that apply.)

It builds rapport and relationships with the stakeholders. / Soft skills are integral to project management work. / The project manager (PM) will learn who supports the project and who opposes it.

A project team has created an early version of a product for stakeholders and users to operate. Which of the following is true about the product? (Select all that apply.)

It is functional but not complete. / It allows the project team to receive feedback from real users.

A project owner works through the execution phase of the team's project. What is an element of a team touchpoint meeting?

It is the team's regular recurring meeting that has the purpose of updating the project's overall progress and solving problems.

A project manager wants to keep communications informal during the meeting for the start of the project. What describes the decision to keep the initial meeting informal?

Kickoff method

A project team needs to set time aside to identify ways to improve future projects. What element of the project closure meeting will cover this requirement?

Lessons learned workshop

The project manager (PM) sets the project pace by maintaining consistent meeting cadences. As a result, the PM avoids frequently canceling project meetings. What does the PM achieve by adhering to the meeting schedule?

Maintaining momentum

A project manager organizes the deliverables as the team begins moving towards a project close-out. What are the key deliverable categories during the closing phase? (Select all that apply.)

Meetings / Artifacts / Activities

The project manager (PM) schedules a quarterly meeting for external stakeholders and a weekly meeting for internal stakeholders on a six-month project. What other meeting cadences might the PM consider for this project?

Monthly for external, weekly for internal

What best describes the costs of subscription cloud service over on-premises hardware?

Operational expense

What is part of a transition plans element that provides education to the individual and prepares them for using, maintaining, and improving the product long term?

Operational training

Which strategy will the project manager (PM) use to ensure user adoption and reinforce adoption over time?

Organizational change management

The PM uses conflict resolution during a focus group meeting to move the participants past a disagreement between two stakeholders. The PM determines that the disagreement arose due to personality differences rather than a misalignment around project scope, timeline, cost, or budget. The PM re-focuses the group on understanding what behaviors users need to change to begin using a new human resources system. What project management strategy is the PM trying to implement? (Select all that apply.)

Organizational change management / Collaborative meetings

The project manager (PM) conducts focus groups to understand what behaviors users need to change to begin using a new human resources system that the project team will implement in three months. What project management tools will the PM use to achieve this aim? (Select all that apply.)

Organizational change management / Collaborative meetings

What captures the current aspects of all activities associated with a project and allows for the ability to review progress and create reports without the project manager contacting each team member for an update?

Overall progress reporting

The project manager (PM) holds a meeting with the project team before the execution and closing phases to review the project deliverables, lessons learned, and next steps. What is this type of meeting called?

Phase gate review

A project team wants to assess the project's outcome against its expected impact. What type of evaluation best fits this requirement?

Post-project evaluation

A financial software company develops a new product tailored for the multifamily residential market. The company is marketing this new product to which type of audience?

Predetermined client

If a company specializes in a very niche market, what would describe the small number of companies that would benefit from the company's services?

Predetermined client

In preparation for a new project, a project manager defines the project, what it needs to accomplish, and what it does not need to accomplish. What area would best fit this step?

Preliminary scope statement

A company cannot get a contract with a potential client since they are not on a list of vetted companies. What describes the type of list the company needs to be on to get a contract with this potential client?

Prequalified vendor

A company created a list of potential companies vetted for and approved for purchase. What kind of list should the company create?

Prequalified vendor

A government agency created a list of companies, allowing the agency to contract the companies to complete their services. What describes this list?

Prequalified vendor

The project manager (PM) builds and manages relationships with stakeholders throughout the project. The stakeholder engagement plan organizes project management activities, and the PM is the primary audience. What are the stakeholder engagement steps? (Select all that apply.)

Prioritize the stakeholders. / Identify the stakeholders. / Understand the stakeholders.

A minimum viable product (MVP) is critical when using which type of work list in agile development?

Project backlog

A program manager (PM) is tasked with a new project and needs to create a formal document in the initiation phase. What formal document outlines the project parameters?

Project charter

A project team is preparing to complete the project. The client has received and approved all deliverables. On what must the project sponsor agree to end the project officially?

Project closeout report

The project manager prepares to conduct a final phase gate review after the team completes the project work. What is another name for this meeting at this stage of the project?

Project closure meeting

A project manager (PM) is developing a plan for a project closure meeting as the team nears the end of the project. What are the key elements needed for the meeting? (Select all that apply.)

Project overview / Project highlights

A project team has delivered all contractual items to their vendor, and they are now awaiting the final closure of the project. What type of request must the project manager (PM) submit to facilitate the project closure?

Project sign-off

A project team is nearing the end of a project, and the project manager (PM) needs to assess if the team is ready. What key outcomes should the PM ensure are complete to close out the project properly? (Select all that apply.)

Project sign-off obtained / Closed contracts / Approval to close obtained

A project manager develops a project vision and wants to integrate stakeholder satisfaction as a relevant factor. What section of the project should add to stakeholder satisfaction?

Project success criteria

What describes the litmus test that determines if project expectations were achieved?

Project success criteria

When preparing for a project, a project manager writes a document called the project vision. What part of the project vision integrates team happiness as a relevant factor?

Project success criteria

A project manager (PM) prepares for the project closure meeting and will facilitate a lessons learned workshop. What steps can the PM take to increase the efficiency of the lessons learned workshop? (Select all that apply.)

Provide a channel for attendees to submit topics. / Gather customer and stakeholder feedback. / Pull a final set of the project's performance dashboards.

Which element contained within the quality assurance plan establishes a list of measurable quality targets that describe the measurement for the quality control process?

Quality objectives

Once a project team has completed their project, what step facilitates team members transitioning back to their typical work areas?

Release resources.

A project team has completed their project and is beginning closeout activities. What part of the closeout process focuses on information security?

Remove access.

The project team submitted deliverables, and the project manager (PM) gained approval from the stakeholders. What next steps will the PM take during the closing phase of the project? (Select all that apply.)

Remove access. / Release resources

The project manager (PM) prepares to complete the project and needs stakeholder approval of the results. What action step will the PM request from the stakeholders?

Request project sign-off.

An executive believes the costs outweigh the benefits of a project and holds up the project. What kind of exercise can show how the upfront costs will save the company money over the long term?

Return on investment

A project manager (PM) has hired an external organization to conduct ongoing evaluations of the project team during their iterations. What are the benefits of ongoing evaluations? (Select all that apply.)

Review current progress. / Improve the project's results. / Reflect on the project's performance throughout the lifecycle.

A small company is moving to the cloud and needs to ensure they look over all the current exploratory documents. What part of project management describes this process?

Review existing artifacts.

The project manager (PM) will create and own many project artifacts. These include the artifacts used to manage the project, such as the project budget and stakeholder engagement plan. What is the PM's first step when it comes to project artifacts?

Review the existing artifacts.

A project lead assigns a new team member to the project. What document can the new team member look at to understand the details of the project?

Scope statement

A project team is conducting the budget reconciliation process. What is a critical aspect of the process to ensure a third party reviews the budget entries?

Separation of duties

A project manager arrives to work and observes a heated argument between two project team members. As this impacts the workflow of the group, what conflict resolution strategy can the project manager use to de-escalate the conflict very quickly?

Smoothing

Team members are arguing and disrupting the workflow on a project. The manager searches for a conflict resolution strategy that could restore peace for the team. What strategy attempts to redirect the team's attention away from the conflict and de-escalates a conflict quickly?

Smoothing

The project team members disagree on the best path forward after a breakdown in a key feature of the team's newly-built system. The project manager (PM) needs the team to work together to create a plan and solution. What conflict management style will the PM use to redirect the team's focus, reduce friction, and move the conversation forward?

Smoothing

The project manager (PM) proactively plans to communicate to internal and external stakeholders throughout the project. What agenda topics will the PM include in both stakeholder meeting agendas? (Select all that apply.)

Solicit feedback / High-level project status / Major milestones and deadlines

A project sponsor needs to pitch a new project. However, the sponsor was given guidance to not get too technical when describing the project. What characterizes a conceptual plan representing how something must work and integrate?

Solution design

A project manager (PM) is assigned a new project and has an approved formal document. However, they have not delivered any work yet. What is the next step after the end of the project initiation phase?

Start a project kickoff.

A project manager creates a document that defines what a project team member will deliver to the client. What document does the project manager create?

Statement of work

A software company must create a document to define its delivery to the client. What document should the software company draft?

Statement of work

A project manager wants team members to engage in self-evaluation at the end of their project. What are the steps in the self-evaluation process? (Select all that apply.)

Team members can identify improvement opportunities. / Each team member performs a personal reflection. / Team members can do this at any time.

A small consultancy develops a document that defines how the consultancy will work with the client. The document needs to include strategies to manage issues and risks. What kind of document is the consultancy creating?

Terms of reference

A project manager describes the team and stakeholder responsibilities in the project charter. What is the purpose of the Responsibility Assignment Matrix (RAM)? (Select all that apply.)

The RAM is a living document. / The RAM is first created during the project initiation phase. / The RAM helps the team establish a sense of ownership.

How is a work breakdown structure (WBS) different from a project backlog?

The WBS has more structure than a project backlog in its design. The WBS has specific numbering conventions and design rules. The project backlog does not have these requirements in the design.

After creating a responsibility assignment matrix (RAM) and assigning resources via a project scheduling tool, the team can calculate detailed cost estimates. Which benefit is likely to occur?

The accuracy of project metrics will increase.

The project manager (PM) prepares to schedule the final project meeting and intends to include recognition of the team's accomplishments and success. Why should the PM schedule the celebration meeting separately from the closure meeting? (Select all that apply.)

The celebration meeting is a friendly gathering. / The closure meeting is a working meeting.

The project manager leads a project that includes a change control board. Who will lead the change control meetings?

The change control board

How is a project backlog different from a work breakdown structure (WBS)?

The project backlog assumes that changes are coming and therefore does not build work too far ahead, while the WBS builds everything at the start and incorporates changes later.

A project manager (PM) is assigned a project and is new to creating project charters. The PM understands the charter shares high-level risks and the risk register captures all risks and responses throughout the project. What is another benefit of a project charter that the PM should know?

The project charter clarifies the project's purposes.

The project manager (PM) receives a project sign-off from the stakeholders. What does this signify in the project's phase?

The stakeholders agree to close the project since the completed work meets the requirements.

A project manager has submitted a project to the client for final review. What key items must the stakeholders agree to before they accept the project? (Select all that apply.)

The team completed the project deliverables to satisfaction. / The team is not accepting new change requests.

A project team is in the middle of a conflict that is affecting the team's performance. In this case, the project manager (PM) decides the best action is to resolve the conflict through compromise. What occurs when the PM uses a compromising style?

The team does not get everything they want, but they all receive something.

A project manager (PM) receives funding to train the team on specialized software required for a project. Which benefit is likely to occur after the training?

The training will address tactical team training needs.

What are the benefits of completing a thorough needs assessment? (Select all that apply.)

To improve on-time performance / To identify gaps early / To reduce overall issues

After months of hard work, a project team is moving from the acquisition phase to the maintenance phase. What document describes how the project team will transfer work to permanent owners at the end of the project?

Transition plan

Which document is utilized after going live to mitigate risks such as lack of stakeholder interest due to a lack of milestones?

Transition plan

After creating a responsibility assignment matrix (RAM) and assigning resources via a project scheduling tool, the team calculates detailed cost estimates. Which benefit is likely to occur?

Validity

A project team uses established processes and procedures to confirm that a deliverable meets quality standards. What action is occurring?

Verification

In a phased-based work breakdown structure (WBS), which element should include the work package ID, work package name, work package description, assigned to, date of assignment, due date, and estimated cost?

WBS Dictionary

What process helps the program manager (PM) structure specific numbering conventions and design rules?

Work breakdown structure (WBS)