Speech

Metamessage

"Do you understand what I've just asked you to do?" is an example of a(n) __________.

A rhetorical question

A question aimed at making a statement or producing some type of desired effect is referred to as __________.

Vividness

Active verbs, imagery, and figures of speech are helpful for achieving __________

Allness

Adding "et cetera" to their messages helps speakers to avoid __________.

Pose a challenge to the audience

An acceptable way to close a presentation is to __________.

Their religion

Analyzing the sociology of your audience includes considering __________.

Stereotyping

Artie believes Asian people are more intelligent than other people. Artie is engaging in which perceptual process?

Receiving

At the __________ stage of listening, you note not only what is said (verbally and nonverbally) but also what is omitted.

Identify any biases, self-interests, or prejudices that the speaker may have

At the evaluation stage of the listening process, one should __________.

Phatic communication

Before launching into her presentation to the board of directors, Sandra circulates through the room making small talk about the weather, the results of last night's ball game, etc. Sandra is engaging in __________.

Keep an open mind

Bethany wants to be a good critical listener. Which of the following should she do?

Blind

Betty's friends know that she is stingy, but Betty is not aware of it herself. We can assume Betty's stinginess is part of her __________ self.

Professional

Dangers of self-disclosure include personal, relationship, and __________ risks.

Omission

During his speech on foreign policy, David keeps dropping the "g's" from gerunds: "I'm hopin' the findin's I'm presentin' are convincin'." Which of the following articulation problems is David demonstrating?

Emerge as group leaders

Effective listeners are more likely to __________

Listening

Hearing happens when you get within range of some auditory stimulus, but __________ begins only when the messages the speaker sends are received.

Heterosexism

If a person is described as a "gay lawyer" or "lesbian doctor," the description illustrates the linguistic prejudice of __________.

Summary and closing

In a speech, the conclusion serves as the __________.

Not confuse lack of knowledge with lack of intelligence

In considering how knowledgeable your audience is about your topic, you should __________.

View people, objects, and events in terms of how they are labeled rather than in terms of how they actually exist

Intensional orientation refers to the tendency to __________.

Circular

Listening is a __________ process because the response of person A stimulates a response from person B, which stimulates a response from person A, and so on.

To persuade

Marcus plans to give a speech to convince his audience to vote in the upcoming campus elections. What is the general purpose of Marcus's speech?

Ethnic identity

Mario has a deep commitment to the identity and beliefs of his Puerto Rican-American culture, following customs and embracing specific artifacts. This is Mario's __________.

Heterosexist speech

Marion says, "Jon is a gay athlete." This is an example of what?

Mental distractions

Matthew is sitting in communications class while the instructor is lecturing, but his mind keeps wandering to his upcoming vacation. Matthew is experiencing which type of listening barrier?

Mass media

Movies, magazines, radio, and television are examples of __________ communication.

Your main points

Once the thesis is formulated, questions about the thesis help to generate __________.

A date subscript

One of the best ways to guard against static evaluation is to use __________.

Be detrimental to her self-esteem

Pat has a habit of surrounding herself with people who are extremely critical and find fault with everything. Pat's choice in friends may __________.

A measure of how valuable we think we are

Self-esteem is defined as __________.

Proximity

Several students sitting together in a student lounge studying for an exam might be perceived as a study group based on the rule of __________

Critical

Sharia is listening logically and dispassionately to the salesperson who is trying to sell her a car. Sharia is engaging in what type of listening?

Clarity

Suggestions for achieving __________ in speaking style include: Be economical, use specific terms and numbers, and use short, familiar terms.

Comparison and contrast

The __________ pattern is often useful in informative speeches in which you want to analyze two different theories, proposals, departments, or products in terms of their similarities and differences.

Pro and con

The __________ pattern is sometimes called the advantages-disadvantages pattern

Develop our self-concept by attending to how others communicate with us

The concept of the looking-glass self suggests that we _________

Select a topic, purposes, and thesis

The first step in preparing an effective public presentation is __________.

Anonymous

The local newspaper allows readers to make comments on stories in its online edition. Readers do not have to give their names, and many of the comments are extreme. This is an example of __________ messages.

Information about yourself that you and others know

The open self of the Johari window represents __________.

Social perception

The process of trying to understand others' behaviors is called __________.

A snarl word

The statement "Anderson is such an idiot" contains __________.

Feedforward

The statement "I may be wrong about this, but. . . ." best illustrates the element of communication known as __________.

A message's position within a sequence of events

The temporal dimension of context is __________.

Punctuation

The tendency to divide the various communication transactions into sequences of stimuli and responses is referred to as __________.

The main idea that you want to convey to your audience

The thesis is ______.

Is representative of how communication actually happens

The transactional view is a more satisfying theory of the communication process than the linear view because it __________.

Channel

The vehicle through which we send messages is referred to as the _________

Negative face

To help another person maintain __________, you respect the person's right to be autonomous. For instance, you might request rather than demand that he or she do something.

Help the audience see connections among your points

Transitions in public speaking __________.

He encodes his message in a way he thinks only Chantal will understand

When Henri wants to share information with Chantal but not with others in the room, he switches from speaking English to speaking French, which Chantal understands. Which of the following best describes what Henri does to keep his comments to Chantal private?

Bias; prejudice

When you dismiss someone's argument as invalid based solely on their affectional orientation, it is an example of a(n) __________ or __________.

Stimulation

When you hear a new song played on the radio, the __________ stage of the perception process has just occurred.

Ageism

When you talk down to people who are older, you are engaging in __________

Empathize with the other person

Which of the following is a guideline for effective emotional listening?

Organize what you hear in an easy to retain format

Which of the following is a suggestion for facilitating the passage of information from short-term memory to long-term memory?

Do not assume that older people do not understand technology

Which of the following is an appropriate way to avoid ageism?

Listening in any culture requires attention to both verbal and nonverbal cues

Which of the following is true about the relationship between culture and listening?

The more you communicate, the better your communication skills will be

Which of the following myths of communication is identified in your book?

Gaining experience helps to reduce communication apprehension

Which of the following statements concerning communication apprehension is true?

"I've never told anyone this, but I'm afraid to go to parties alone."

Which of the following statements is an example of self-disclosure?

It enables you to check your understanding of what the speaker has said.

Which of the following statements is true of active listening?

Communication involves both verbal and nonverbal messages

Which of the following statements is true of communication?

The process of listening is circular

Which of the following statements is true of listening?

I think we've all had those experiences where in giving we received so much in return

Which of the following would be the best statement to use in a speech on volunteerism to create immediacy with an audience?

The first year students may require extra attention

Which statement is an example of nonsexist language?

Mass

____ communication is the general term used to describe communication from one source to many receivers, some of which may be scattered throughout the world

Ethnocentrism

_________ is the tendency to view others and their behaviors through our own cultural filters.

Understanding

_________ occurs when you decode the speaker's signals and grasp both the thoughts that are expressed and the emotional tone that accompanies them.

Polarization

__________ is often referred to as the "either/or" fallacy.

Assertiveness

__________ refers to a willingness to stand up for your rights but with respect for the rights of others.