Speech Chapter 3

Testimonials

1. A celebrity or expert endorsement of a message 2.testifying to benefits received

false comparison

1. A comparison of unlike things 2. comparing unlike things

Passive Listening

1. A listening role in which the listener does not share in the responsibility, nor involve himself in the communication process. 2. Feeling the responsibility for communication lies with the speaker

Active Listening

1. A listening role in which the listening role in which the listener participates and shares in the communication process by guiding the speaker toward common interest 2. Listening which guides the speaker toward common interests

Appreciative Listening

1. A listening style used to enjoy and savor pleasurable sounds such as music or nature 2. Listening to value what we hear

critical listening

1. A listening style used to evaluate and analyze a message for logic and value 2. listening to evaluate

Discriminating Listening

1. A listening style used to single out one particular sound from a noisy environment 2. Singling out one sound from a noisy environment

Sound Board

1. A person or group on whom one tries out an idea or opinion as a means of evaluating it 2. A listener who accepts what is said, tries to understand, and makes no judgments

Empathic Listening

1. A style of listening encouraging people to talk freely without fear of embarrassment 2. encouraging people to talk freely without fear of embarrassment

acronym

1. A word formed from the initial letter of each of the major parts of a compound term 2.A word formed from the initial word in a phrase

Retention

1. An ability to retain (or remember) things in mind that makes recall and recognition possible 2. Memory, recall, recollection

Bias

1. An often prejudice outlook 2. Partiality, preference, inclination

Excursion

1. Digression (the act of turning aside from the main subject of attention); a pleasure trip 2. Journey, trip, voyage

Gluttony

1. Excess in eating or drinking 2. Excessive indulgence

Avarice

1. Excessive desire for wealth or gain; greediness 2. Greediness

Sloth

1. Laziness

Propaganda

1. Material designed to distort the truth or deceive the audience

Peripheral

1. Outside our direct field of vision and hearing; the outward bounds: border area 2. Unimportant, outlying, surrounding, superficial

Jumping on the Bandwagon

1. Persuasive technique based on the need to conform 2. an appeal to act a certain way because everyone else is

Rhetorical

1. Relating to or concerned with the art of speaking or writing effectively 2. Using tricks of language

Paraphrasing

1. Rewording an original passage 2. Repeat in your own words what you think you heard

Vulnerable

1. Susceptible; having little resistance to ; open to attack or damage 2. Defenseless, exposed, unprotected

Disintegration

1. The act of breaking apart or decomposing; loss of unity 2. Break, crumble, deteriorate, decay

Listening Spear time

1. Thinking time created by the ability to listen faster than people can speak 2. Time during which you can think because you don't need to listen

Summarize

1. To cover the main points in a compact manner without wasted words (to "sum up") 2. Condense the important points

Name Calling

1. To give someone a negative label without any evidence 2. assigning a negative label without any evidence

Stack the Deck

1. To present unbalanced evidence that only presents one side 2. To give only one side of the story

Filter

1. To use emotional barriers (based on background and personality) to absorb information selectively 2. emotional barriers

Titanic

A famous ship, the _______________, Sing because it's croup fail to listen

Speak

Among the biggest hurdles to get listening is the desire to ________________.

Listener

Becoming an active ______________ Will help you in your relationships with your schoolwork, and on the job

Empathic listening

Counselors, psychiatrist in good friends use ________________________.

B) Snob Appeal

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities " A Ladoux handbag will give that touch of class you've been looking for

F) Glittering Generalities

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities " Here on this hallowed battlefield men fought for truth, humanity, democracy and equality for free people of all races."

E) Generalities

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities " Lawyers are crooked and conniving."

D) Loaded words

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities " airbags maim and kill"

B) Snob Appeal

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities " order your a gold - plated stationary now — to add that "refined" look to your correspondence

E) Generalities

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities " people with dyed hair look cheap"

A) Plain folks

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities " why pay $20,000 when you, like bees Wyomi Cowboys, can have a rough and tumble truck for $10,000?"

C) Euphemism

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities "The maintenance engineers have not come to clean yet"

E) Generalities

Find the propaganda appeal. A. Plain Folks B. Snob Appeal C. Euphemism D. Loaded words E. Generalities F. Glittering Generalities "Welfare Recipients won't work for a living."

Egos

Good listeners must let go of their _________________.

You find patterns in Bali organize speeches by listening for patterns, trying to find underlying structure, and keywords.

How do you find patterns and badly organize speeches?

Good listeners provide feedback through questions, providing encouragement, summarizing, paraphrasing, and taking notes.

How do you good listeners provide feedback?

One listens differently during the three major parts of a speech because in the beginning you're finding the main idea, in the middle you're a "critically listening", and at the end you judge if your being misled.

How does one listen differently during the three major parts of a speech?

One with use EARS For utilizing spare listening time by exploring, analyzing, reviewing, and searching for important meanings well that person speaks, instead of zoning out

How would one use EARS for utilizing spare listening time?

Filters

Information goes through many ________________ when it passes from speaker to listener

Jumping to conclusions

Listeners who are quick to judge before they have carefully heard and understood are _____________________________.

120-180 and 6

Most people speak at a rate of _________________ words per minute: we can listen intelligently about _____________ times as fast.

Main idea

Once you find the __________________, You were listening job becomes much easier.

Attention spans

Our very busy lives have caused us to develop short ______________________________.

Biases

Personal __________________ Can interfere with objective listening.

False

T/F: A good listener is one who excepts what is sad unquestioningly

True

T/F: Better listening to say billions of dollars

True

T/F: Effective listeners play an active role in communication by guiding the speaker toward common interest

False

T/F: Emotions have nothing to do with listening

False

T/F: Listen more carefully at the beginning of a speech because that is usually the most important part

False

T/F: Listening does not require a great deal of effort

True

T/F: Listening is a learned skill

True

T/F: Listening is hard for most people

True

T/F: Listening is the top management skills needed for success in business

False

T/F: Most speakers do not want questions

False

T/F: Silence is always a good sign of good listening

True

T/F: Students who take notes and understand more and remember more

True

T/F: Study show that, in general, females are better listeners than males

True

T/F: The content of the message is more important than the delivery

False

T/F: The good listener is too quiet to be popular

False

T/F: The responsibility for Successful communication lies with the person doing the talking

True

T/F: The spoken word affects us more powerfully then the written word

True

T/F: We are vulnerable when we are listening

True

T/F: We can listen better in a suitable environment

True

T/F: We need different listening styles for different occasions

False

T/F: We remember most of what we hear

True

T/F: We should give speakers feedback as we listen

False

T/F: We spend enough time learning how to listen

True

T/F: You should listen more carefully at sometimes than others

False

T/F: we can talk faster then we can listen

False

T/F: when we are Thinking of what to say next, we are still listening

Propaganda

The listener must be on guard against emotional appeals and ____________________.

3

We listen about ______________ times as much as we read.

Important

We listen more most carefully to what we feel is _________________.

Appreciative

We use _____________________ when we enjoy music, a birds song, or the murmur of a brook

Discriminative

We use ______________________ when we listen for a friends voice in a crowded room

The seven deadly habits of bad listening are tuning out dull topics, faking attention, yielding to distractions, criticizing physical appearance, jumping to conclusions, overreacting to emotional words, and interrupting

What are the seven deadly habits of bad listening?