SPH 2
In front of which audience would the slang term "kegger" be appropriate?
classmates of the speaker who are seniors in college
The likely result of choosing a speech topic that is important to you is that
you will be motivated to do research on the topic.
Why is the distinction between culture, race and ethnicity sometimes difficult to define?
Categories of cultural groups are not always clear-cut.
Which of the following choices is true of a typical "friends with benefits" type of relationship?
It includes friends who have sex but no long-term commitment.
Kerry is very emotional and open. She typically shares her personal life and feelings with friends. When she joined Facebook, she accepted "friend requests" from friends of friends and people she has not met in person. Which of the following statements shows she understands the importance of behavioral flexibility?
Kerry monitors her status updates to make sure they are appropriate for both friends and acquaintances. Kerry offers less personal information online than she does to real friends
Which of the following best indicate that Laura's relationship does not have a healthy level of dependency?
Laura looks to her partner for self-worth. Laura is not dependent on her partner for anything.
______ communication refers to messages that are transmitted not directly from person to person but through some communication tool, such as print, electronic, or digital communication devices.
Mediated
Which of the following statements is true about social media and norms?
Social media commonly pose a challenge when dealing with groups that have different norms.
Which of the following are characteristics of small-group communication?
The group size is usually limited to nine members or fewer. The group relies on interaction to achieve shared group goals.
Which of the following choices describes marriage and family trends in the United States in recent years?
The number of heterosexual marriages has been slowly decreasing. The divorce rate for the middle- and upper-class income brackets has decreased in recent years.
Thomas is a financial planner and is preparing a talk with financial tips for a group that wants to learn more about the services he has to offer. He conducts a demographic analysis of the group and learns that the people in the group are in their late 50s. How might that affect what Thomas presents in his talk?
The people in the group will likely be receptive to information for planning for retirement.
A person who responds favorably to a government policy that gives tax breaks to small companies has
a pro-business attitude.
Which of the following written documents is most likely the longest?
a sentence outline
Which definition explains hierarchy within an organization?
a system for organizing people according to their status or responsibilities
Which of the following is an example of groupthink?
accepting a group leader's conclusions because she has been knowledgeable about past issues
A high school principal is concerned about bullying in his school. He persuades the local newspaper to run a series of stories about the negative impact of bullying. This an example of which of the following?
agenda-setting
Which of the following factors in relational deterioration could best be described as "caring more about one's own needs and rights than the needs and rights of others"?
aggressiveness
Malinda is interested in obtaining an extra parking space for her unit in her condominium community. In order to change the standards, Malinda decides to join the homeowners' association. After three weeks of focusing the meeting discussion on the extra parking space issue, group members remind Malinda that the community has other pressing issues to resolve. How might group members classify the function of Malinda's role in the homeowners' association?
as a self-centered function
Which of the following behaviors creates immediacy?
asking a coworker about an event in his or her personal life calling a coworker by his or her first name
attitude
being pro-conservation
value
commitment to reducing carbon footprint
Human-to-human communication that uses networked computer environments is called ______ communication.
computer-mediated
In her introduction, Shira announces that she is going to speak about the definition, history, and current significance of religious freedom. Which function of introductions is she accomplishing by giving this announcement?
forecast development and organization
Javier is a member of a community outreach group, and due to his degree in finance, he has been assigned the title of fiscal officer. Which terms best describe Javier's role in the group?
formal positional
The type of organizational communication exemplified by messages and information, such as monthly reports, sent using prescribed channels is called
formal communication.
When an organization has a strict chain of command with clearly defined levels of responsibility, that organization is said have a strong
hierarchy.
belief
holding strong convictions that global warming is a serious threat
Which speech topic is the most out-of-date?
how trains revolutionized transportation in the United States
The ability to think critically about mediated messages and the way they influence us is called media
literacy.
What is formal communication in an organization?
messages that follow a prescribed channel of communication
Which of the following are steps in the process of brainstorming?
narrow topics to one final choice list potential topics choose three interesting topics
The dialectic theory suggests that relationships may include tendencies and values like which of the following?
novelty and predictability need to be open and closed autonomy and connectedness
Which term refers to a written plan that uses symbols, margins, and content to reveal the order, importance, and substance of your speech?
outline
In the United States, which of the following has increased over the past forty years?
single-parent families
Carl attends weekly meetings that include five other participants. In these meetings, the participants work together to achieve a goal of making supplementary tutoring available to all students. Which term best describes Carl's experience?
small-group communication
Which of the following choices describes an uncertainty-rejecting culture?
strict and rigid
Alberto has drafted the body and the conclusion of his speech. Which part of his speech does he still have to write?
the introduction
Tassadite's family immigrated to a new home country from Algeria five years ago. Although Tassadite and her siblings attend the local school and speak the national language, the family has never quite fit in. They have many friends at their mosque and in the local Algerian community, but have never been welcomed or invited over by their new neighbors. How might you define Tassadite's new culture?
uncertainty-rejecting
During a small group discussion, James shares a viewpoint that directly opposes Tyron's idea. Which statement will best help Tyron apply the strategy, "Relate your statements to preceding remarks," in this situation?
"While I see the value in James's suggestion, I recommend that we approach the issue from a different angle."
Which of the following may be early signs that a person will later be abusive in a relationship?
"playful" blows verbal aggressiveness
Which two scenarios are more likely to be seen in an explicit-rule culture than in an implicit-rule culture?
A family has a meeting to negotiate a fair chore policy. A group of young people question societal rules.
After Alicia decides to give a talk about laboratory testing on animals, she takes some time to assess her knowledge about and commitment to the topic. Why is it important for Alicia to take this step?
Alicia should know more about her topic than her audience and be motivated to put time and effort into developing her speech.
Which of the following statements are true about outlines?
An outline is used to reveal the order, importance, and substance of speech. An outline uses symbols, margins, and content. An outline is a structured plan.
Casey is proud to have 300 friends on Facebook and 1000 followers on Twitter. She interacts with others on social media in a cheerful and upbeat manner yet says she feels lonely and isolated much of the time. What is the most likely cause of Casey's feelings?
Casey is discovering that most of her social media friendships are rather impersonal and unfulfilling and don't provide an emotional connection.
Jason decides that brainstorming will be the best way to choose a topic for his speech. First, he thinks of three topics that interest him. Then he takes ten minutes to write down as many ideas as he can. Finally, he chooses one topic from his list. What is wrong with Jason's brainstorming?v
He is doing the steps in the wrong order.
Gabriel, a Venezuelan teenager, is visiting his two younger cousins in Spain. Late in the evening, the three cousins are told it is time for them to go to bed. Gabriel's cousins begin to debate the point with their parents. Gabriel is surprised at this and goes directly to his guest room to go to sleep. How might Gabriel's reaction reveal that he was raised in an implicit-rule culture?
He is not comfortable challenging his elders.
Which of the following items from a questionnaire would provide attitudinal information?
I see myself as: a. very religious b. somewhat religious c. not religious
In his outline, Shawn's main points are full sentences, while his subpoints are fragments. What is wrong with his outline?
It is not written in parallel form.
Which of the following statements correctly defines demographic analysis?
It is the collection and interpretation of data such as name, age, sex, hometown, year in school, race, religion, and organizational affiliations.
What does it mean to forecast the development and organization of a speech?
It means providing a preview of the main points you plan to cover.
Which of the following describes a culture associated with P-time, or a polychronic time schedule?
It values personal relationships over time considerations.
Which of the following statements are true about the terms race, ethnicity, and culture?
The terms race, ethnicity, and culture can overlap. A major difficulty in identifying race or ethnicity by ancestry is that many people do not know all their ancestors within the past few generations. Some people identify their race or ethnicity by where their grandparents came from.
What does it mean for group members to be interdependent?
They need to work together to accomplish a shared goal.
For her Spring 2015 speech class, Monique has selected four potential speech topics that interest her: (1) the Challenger space shuttle disaster, (2) women's suffrage in the United States, (3) innovative uses of smartphones and tablets in education, and (4) the 1994 genocide in Rwanda. If she effectively assesses her topics' timeliness, which topic should she end up choosing?
Topic 3
Which of the following choices is the best definition of the term bargaining?
agreeing on what each partner in a relationship should give and receive
Which of the following is an example of gatekeeping in mass media?
an editor sending a reporter to cover a city council meeting
Chris is in a long-distance relationship. Every day, he calls and texts his girlfriend so they can chat about their daily lives. They also discuss when they will see each other next and make plans to take a trip together over the summer. Which of the following qualities of a healthy relationship is Chris and his girlfriend accomplishing through these messages?
an expectation that the relationship will last a desire for physical proximity
Alejandro is in the process of choosing a topic for an oral presentation about zoos. He analyzes his audience and learns that they are largely pro-animal rights with strong convictions about the humane treatment of animals. They seem committed to the notion that the lives of all living creatures are valuable. Which three factors has Alejandro successfully analyzed?
attitudes, beliefs, and values
Carlos explained to his supervisor that his team missed their deadline because one team member, Richard, was having personal problems that might have interfered with his productivity. The supervisor then spoke to Richard, which led Richard to be upset with Carlos. Which strategy for enhancing supportive communication did Carlos fail to use in this situation?
be confidential
Why is it sometimes difficult to convey intent and meaning via CMC?
because CMC often lacks nonverbal cues
task functions
behaviors that directly relate to the group's purpose and affect the group's productivity
maintenance functions
behaviors that focus on the interpersonal relationships among group members
self-centered functions
behaviors that serve the needs of the individual at the expense of the group
Rodney is a high-school teacher with a Facebook page. Several of his students have asked to join his network of friends. Which are possible negative consequences of Rodney interacting with his students over social media?
being accused of playing favorites alienating students by exposing them to too much personal information about him
Which of the following is an example of an attitude?
being pro-technology protesting against pro-choice groups
The conviction that work should come before play is a(n) ______, while a deeply rooted belief in the importance of honesty is a(n) ______.
belief; value
Thinking of as many topics as possible in a limited time is called
brainstorming.
Which of the following are useful ways to gain an audience's attention?
by presenting something to see or hear by inviting the audience to participate by stating a striking statistic or fact
Unlike a voluntary audience, which chooses to hear a speech about a particular topic, a ______ audience does not choose to hear the speech they hear.
captive
Della wants to conduct an audience analysis before giving her speech to a community group. Which of the following would be appropriate for this purpose?
carrying out observations making inferences conducting questionnaires
Elsa loves her job and has been doing it for over a decade. She coordinates the nursing services at three rural health centers outside Santos, Brazil. It is complicated work balancing the health needs of the local farmers, working with the state and federal governments for funding and supplies, and performing the day-to-day duties of a nurse. When she returns home every night to her family, she always feels that she has done something good for the people of Santos. Which elements of a collectivist culture does Elsa exhibit?
commitment to community valuing cooperation
Olivia and Vicente have been dating for a year. Olivia is optimistic about their future given their shared hobbies, their mutual desire for a large family, and their agreement about financial stability and debt avoidance. Olivia is hanging out at Vicente's apartment when she sits down at his computer to check Facebook. Vicente accidentally left his online credit card statement open on the screen, and Olivia discovers that he has $15,000 in consumer debt. If Olivia and Vicente break up, which of the following factors may be the cause?
deceptive communication
Which of the following is the best way to describe the stage of relational maintenance?
establishing strategies for keeping a relationship together
A university's foreign student relations committee wants to welcome new students in a new way this year. The committee has narrowed the options to a social open house in which students can connect with other new students or an ethnic food celebration in which students can share an aspect of their culture. At this point, the group is in which step of the problem-solving process?
evaluating each alternative
Which of the following choices best summarizes the meaning of interpersonal communication?
exchanging meaning in interpersonal relationships
Jose works as a technical support consultant. When he receives a customer query, he must follow a strict operating procedure which begins with identifying the problem in a comprehensive operations manual. Then he follows each step defined in the manual to solve the particular problem. Jose's organization operates with a high degree of what?
formalization
Tina is the head of entertainment programming at a cable network. Her job is to decide which shows will be added to the fall primetime schedule. Tina functions as a(n)
gatekeeper.
Kaila knows that if she compliments Greg on his lasagna, he will probably make it for dinner. They both know that she will probably clean up after she's had seconds, depending on how tired she is. What type of bargaining is Kaila engaging in with Greg?
informal implicit
Robin is giving a speech about water pollution. Which type of information about water pollution will most likely arouse the interest of her audience?
information about water-pollution levels in the audience's town
A defining characteristic of small groups is that the members are ______, which means that they cannot accomplish their goals without each other's help.
interdependent
What are the three key parts or sections of a speech?
introduction, body, conclusion
On his third day of work at a new company, Naveen knocked on his supervisor's door to ask her a question. The supervisor told Naveen that it is customary to send such a question via e-mail rather than in person. Naveen has learned an important aspect of his new company's ______, or the common and characteristic attitudes, values, and beliefs of organizational members.
organizational culture
Which of the following groups would form a captive audience?
passengers on a plane during the safety presentation
Which types of people are more likely to participate in social media?
people with social anxiety extroverts
A New York-based company is hoping to expand its international market. The company has arranged meetings with companies in different Asian countries. During the business trip, the New York team often finds it challenging to slow down and make time for social interactions. The team meets many colleagues in Asia who want to spend time socializing at long lunches instead of attending formal business meetings. Which term describes the approach of the team's colleagues in Asia?
polychronic
Linbee is the supervisor of the customer support group at her company. Investigations into decreased productivity revealed that many employees are spending work hours on personal activities like texting, web surfing, and social networking. To prevent these activities, Linbee has instituted a demerit system for offenses. Once employees earn a certain number of demerits, they can be demoted or terminated. Which type of power is Linbee using to change her employees' behavior?
punishment power
Which type of power is most likely to include coercion?
punishment power
Which of the following topics is the general public likely to find inappropriate because of the controversial nature of the subject matter?
religious beliefs
Which of the following is a common mistake that people make when delivering the introduction to a speech?
saying negative things about their own speech
The sample below prepared for a student speech represents aII. Car sharing programs present a number of advantages. A. For most members, using a car only when it is needed is less expensive than owning and maintaining a car. B. Members can select from different types of cars meeting a variety of needs. C. Car sharing reduces overall car ownership and demand for parking space.
sentence outline.
Mikhail is considering a career change. He reaches out to his friend, Tom, who is working in a field that interests him. Tom gives Mikhail advice, suggests certification programs, and offers to introduce Mikhail to additional people in the field. Which type of communication is Tom exhibiting?
supportive communication
Which of the following indicate that a person may possess strong behavioral flexibility?
the ability to self-monitor some degree of androgyny
Which of the following are characteristics that a speaker would gather as part of a demographic analysis of an audience?
the ages of the audience the audience's organizational affiliations the place of birth of audience members
What is organizational culture?
the attitudes, values, and beliefs that characterize the behavior of and communication among members of an organization
Which of the following is an audience analysis?
the collection and interpretation of audience characteristics through various means
When groupthink occurs, it typically is the result of
the group having too much cohesion.
Roshelle is using an outline to prepare a presentation. In her outline, she uses outline symbols (Roman numerals and capital letters) and margins to organize her ideas. Roshelle's professor is reviewing her outline and looking at these elements. What can Roshelle's use of margin space and outline symbols reveal?
the importance of a specific piece of information
Which of the following are considered to be highly controversial topics for many audiences?
the need for greater public surveillance the legalization of assisted suicide banning the ownership of pit bulls
Which of the following are standard elements used in an outline to signal the relative importance of items in the outline?
the use of Roman numerals or capital letters the size of the margin to the left of the item
What is brainstorming?
thinking of as many topics as possible in a limited time
How are messages transmitted in mediated communication?
through communication tools
A(n) ______ is generally a brief flashback and forecast that tells an audience when a speaker is moving from one main point to another. In contrast, a(n) ______ is a way to show an audience where the presentation is going.
transition; signpost
What are some ways to narrow a topic that is too broad?
try concept mapping consult Internet sites about speech topics list smaller topics related to a broad category
What is immediacy?
using communication to create the idea of personal closeness among members of a group
What is strategic ambiguity?
using intentional uncertainty as an organization's operating procedure
Because Nadia's ______ include loyalty and trust, she has a(n) ______ that people should never gossip about their friends.
value; belief
Which of the following is a characteristic of an individualistic culture?
valuing competition over cooperation
A ________ audience is an audience that chooses to hear a speaker talk about a particular topic.
voluntary
When are uncertainty-accepting and uncertainty-rejecting cultures most similar?
when there are numerous immigrants
Which of the following statements about conveying messages using CMC is true?
People using CMC can try to convey tone with emoticons.
Bill and David are a gay couple living in New York. They have been in a committed relationship for three years. How might their relationship be different from gay relationships in the past?
They are more likely to find other gay families living throughout the United States. They can consider marrying, as gay couples recently gained the right to marry in several states.
How do people who think a lot about what they do and say (high self-monitors) manage their privacy on social media?
They are more likely to protect their privacy on social media.
Which of the following are important in a healthy interpersonal relationship?
some physical proximity a certain level of predictability
True or false: Research has shown that commitment to the topic is more important than the work put into preparation in determining the quality of speech performance.
False
Which of the following are recommended strategies for effective interaction in small groups?
Get to the point quickly. Relate your statements to preceding remarks. Communicate your ideas with simple language.
Jason decides that brainstorming will be the best way to choose a topic for his speech. First, he thinks of three topics that interest him. Then he takes ten minutes to write down as many ideas as he can. Finally, he chooses one topic from his list. What is wrong with Jason's brainstorming?
He is doing the steps in the wrong order.
Quintin is giving a speech about the new edition of the style manual that his department uses. Which of the following statements is most likely to arouse audience interest?
One change that will affect most of us is that "e-mail" should now be written without a hyphen.
Why is it helpful for public speakers to choose topics that interest them?
Public speakers usually know more about topics that interest them. An interesting topic motivates speakers to perform well.
Which of the following questionnaire items collect attitudinal information?
Rank the following values in order of importance to you: ____ Education ____ Equality ____ Happiness I think taxes are: a. necessary b. necessary but undesirable c. unnecessary but desirable
How does an individual typically end up in an abusive relationship?
The abuser's negative behaviors develop gradually.
What is the difference between the thesis and the purpose of a speech?
The thesis communicates the overall content, while the purpose is the speaker's goal.
Which of the following are strategies that enhance supportive communication?
Validate feelings. Listen without judging. Be confidential.
Ahmed participated in a two-week training course for his new job. Each day he learned how to perform a different task in the organization's operation. When Ahmed begins working, he and his coworkers are expected to perform whatever task is needed in any given moment. Ahmed's company functions with a high degree of strategic ______, or intentional vagueness about the specific division of labor among employees.
ambiguity
Which of the following is an example of computer-mediated communication?
an instant message
Bryan is introducing a speech about recycling. Which of the following would help him establish qualifications to speak about recycling metals?
detailing the results of expert interviews about aluminum
Which statements describe an organization with a high degree of formalization?
different members handle similar situations consistently all members follow the same handbook of work practices
Which of the following is not a recommended way to gain an audience's attention?
doing something that is unrelated to the topic
Munah found a study partner in her sociology class. After a few weeks, several other students joined Munah and her partner at their weekly meetings, during which they discuss only topics related to their class. This group is an example of which type of small group?
emergent group task-oriented group
Which of the following statements reveals a healthy dependency in a relationship?
enjoying a hobby on your own in which your partner has no interest knowing that your partner will gladly listen to you
A dormitory activities group has decided to plan a "dorm Olympics" event for the end of the school year. To determine interest in the event, they are circulating a questionnaire among dorm residents to get feedback on the idea. The feedback will reveal how many students are interested, as well as which types of games they would most like to see included. The group is in which step of the problem-solving process?
implementing the plan
Li has joined a group of other teaching assistants who meet periodically. He finds the group helpful, but he thinks they would be more productive if they met regularly. Li has proposed that he be in charge of planning, scheduling, and announcing the time and location of regular weekly meetings. Which terms best describe Li's role in the group?
informal behavioral
Ismael has just been chosen for a summer internship at an industrial engineering firm. His engineering coursework directly influenced the decision to hire him, but he also received strong recommendations from his professor, his advisor, and his tennis coach at the university. Which type of power did these individuals use to help Ismael get his position?
referent power
Which of the following are considerations when offering affection statements?
your predisposition your biological sex as well as that of your partner the privacy of the situation
