SSI Dive Guide

The SSI Buddy Team log can track ____ buddy teams for ____ dives.

- 12, 4

When should divers put on their scuba unit?

- After the dive briefing, before entering the water

"Active status" SSI Dive Professionals

- All answers are correct, complete an annual online renewal, have professional liability insurance, affiliate with an active status ssi dive center

Which of the following is a benefit of working for a dive center?

- All answers; Interaction with experienced staff and instructors, access to trip planning, professional equipment services

Helping your dive center promote travel and training

- All correct; increase earning potential, connects customer's experience to activities at your dive center, encourages your customers to continue diving

What should you learn about a new or unfamiliar dive site?

- All; any unique or interesting underwater features, expected depths, bottom layout and site orientation, expected weather and in water conditions

Visibility can be affected by

- All; other divers, currents and tides, changing weather patterns

Currents and tides

- Are predictable, but can change due to external factors

The dive group should enter the water

- At approximately the same time

What are the three components to establishing group control?

- Be an authority figure, be prepared, and choose an appropriate group size

How can a Dive Guide act as an industry role model?

- Be professional and courteous to everyone

When does a customer learn from a Dive Guide's behavior and actions?

- Before, during, and after the dive

A well-developed relationship between a local dive center and the dive resort

- Benefits both organizations

What is the third component of the Customer Loyalty Cycle?

- Commitment

Limits on depth and dive time should be ____ and apply to ____.

- Conservative, all divers equally

Surface personnel can assist you with

- Directing the descent and ascent process

What is the first part of the Responsible Diver Code?

- Dive within the limits of my ability and training

Once all divers are in the water

- Ensure everyone is ready and start the descent

Which of the following dive parameters can only be determined at the dive site?

- Local weather and visibility

To work for a dive center, you must

- Maintain Active Status

Weather conditions

- May change quickly and with little warning

What are the four factors for evaluating a diver?

- Personality, equipment, dive history, and diver ability

Why should you maintain a professional appearance as a Dive Guide?

- Positive first impression for the customer

Professional dive insurance is available to

- Professional Dive Guides

If a diver does not understand how to properly set their computer, you should

- Provide advice and assistance

As a Dive Guide, how can you promote the Development phase of the Customer Loyalty Cycle?

- Provide customers with a positive experience

Which of the following repairs can usually be done by a Dive Guide?

- Replacing a leaking o ring between the cylinder valve and reg first stage

What should you do before visiting a well-known dive site?

- Review any available information on the site

Showing an interest in your diver

- Shows that you are interested in their welfare

What is the best way to learn about a diver's personality?

- Talk to them

Dive Guides are responsible for

- The diver's well-being and safety

When does the diver evaluation process begin?

- The first time you meet the customer

Why should you act as an environmental steward?

- You know the value of protecting the underwater environment

What does it mean to present a professional attitude?

- You put the customer's needs and experiences first

Dives Guides can

- act as a dive leader for certified divers

If you or your divers are doing repetitive dives, you should

- add an extra margin of conservation for safety

To avoid overheating or fatigue, your diver should

- all answers; leave wetsuit unzipped or put on half way, don gear at same time

Personal lights

- all correct, require gear dive guide, useful during daylight, allowed to be shared with dive buddies

Who should do a pre-dive check?

- all divers, regardless of their experience level

Why should you conduct a pre-dive check?

- all; ensures cylinder valve is properly opened, prevents entering water with faulty gear, ensures buddy understands your system

If you use an assistant Dive Guide

- clearly define their role and responsibilities

If a diver has an equipment failure

- do not attempt to repair without proper training

What equipment should be included on every dive?

- first aid kit and emergency oxygen, emergency action plan, save-a-dive kit and surface marker buoys

To work for a dive center, you must

- maintain active status

Safety cylinders are used

- only in low on air situations or out of air emergencies

A Dive Guide is often

- the primary point of contact for a dive center's customers

What is the most important thing to record with a diver accounting system

- when each diver enters and exits the water

If your personal equipment fails during the dive

- you will be unable to guide your divers