Strategy and IS

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Porter's Competitive Forces Model

1. Threat of Entry of New Competitors 2. Bargaining Power of Suppliers 3. Bargaining Power of Customers/Buyers 4. Threat of Substitute Products or Services 5. Rivalry Among Existing Firms within the Industry

IT strategy

A plan that identifies how information technology will be put in place over time to help an organization achieve its overall business goals and competitive advantages

strategies for competitive advantages

Cost leadership, differentiation, innovation, operational effectiveness, customer orientation

Business Pressures

Factors, events, and influences from the business environment​

Value Chain

Identify and connect the major business activities in an industry to describe the value creation and delivery​ Ex: Service Industry Research & Training --> Service Production --> Service Distribution --> Marketing & Sales

Competitive Strategy

Long-term action plan to help an organization gain its competitive advantages​

Benefits of Business Process Maps

Narrative the current status in the business​ Identify potential problems or possible opportunities​ Align IT/IS structure with the competitive strategy​

Business Processes

Organized streams of business activities. Consists of resources and repositories , control flow and data flow, and the streamline of activities and sub-activities​.

Define Competitive Advantages and describe its benefits

You can do business better than your competitors in terms of cost, quality and/or speed​. - loyal customers - larger market share - higher profits

Porter's Competitive Strategies

differentiation, cost leadership, focused differentiation, focused cost leadership

value disciplines

operational excellence, customer intimacy, product leadership

SWOT analysis

strengths, weaknesses, opportunities, threats


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