study 10

What step in the laser printing process is responsible for conditioning the imaging drum in preparation for receiving an electrical charge?

Cleaning

Kendra works at a small office. She has an older printer connected to her computer with a USB cable because it does not support Ethernet or Wi-Fi.How can Kendra share her printer with her four co-workers?

Enable print sharing on the computer.

A company purchased a high-quality color laser printer to print color brochures and sales proposals. The printer is connected to a marketing PC via USB and is configured as a shared local printer for use by the sales and marketing teams. The manager is concerned about the cost of consumables for the printer and does not want random users to unintentionally send jobs to the printer.What can be done to limit the availability of the printer?

Enable user authentication on the printer share.

A small business notices they have been using about 40% more printer paper in the last 30 days compared to the previous 12 months. They ask you to investigate the matter. What/where will you check?

Event Viewer

A customer states that when she removes the printed pages from her laser printer output tray, the black ink smears all over her fingers.Which of the following is the most likely problem?

Fuser unit

You work in a data center monitoring events that are logged by a specific system using syslog (System Logging Protocol). Every time an event is generated, it is both, stored in a database and printed on fanfold paper. What type of printer is being used for this purpose? Select two.

Impact printer Dot matrix printer

Jaika works at a marketing firm with a lot of graphics-intense users. She is asked to install a printer that is capable of processing large graphics files that are very detailed. She cannot get it to print so she asks you for help. You notice the driver was not installed. What type of driver should you install?

PS

While servicing a laser printer, the technician notices that paper is jamming as soon as printing begins.What is the most likely cause of the paper jams?

Paper feed rollers

The help desk received a call from a user who cannot get any print jobs to print on the locally shared printer. While questioning the user, the technician determines that no users can send jobs to the printer, and the printer indicates it is "Offline." The technician instructs the user on how to place the printer in the "Online" mode, but it still does not print.Which of the following may resolve this issue? Select two.

Power cycle the printer.

A user is experiencing garbled print on each page printed from her printer.Which of the following would be a probable cause for the garbled print? (Select TWO.)

Print drivers are corrupt or need to be updated. An application on the computer is sending garbled print.

Which of the following is the correct order for the steps of laser printing?

Processing, charging, exposing, developing, transferring, fusing, cleaning

Tianna, an administrative assistant, has noticed the print quality of her locally connected laser printer has been gradually declining. Sometimes the printing is wavy and other times it appears speckled. She is asked to urgently print 10 copies of a 15-page document for an important meeting because the copy machine is being serviced. Since she cannot risk generating poor quality printouts, she calls you at the help desk.What would you do first to try to fix the problem quickly? Select two.

Replace the toner cartridge on the printer. Print a self-test via the console on the printer.

You have been tasked with performing routine maintenance on an inkjet printer. After printing a test page, you notice missing lines of print in various areas throughout the page.Which of the following should you do to resolve this issue? (Select TWO.)

Run the head cleaning utility. Manually clean the print nozzles.

You are asked to set up a scanner so that scanned documents are automatically stored on a local file server. Which one of the following scanning mechanisms will you need to set up?

Scan-to-SMB

James works at a secure facility as an IT specialist, where there must never be documents left in the printer to be picked up later, or possibly forgotten. What feature can he configure to ensure documents are not printed until the user goes to the printer and enters a code?

Secured printing

A technician has connected a USB printer to a workstation and shared the printer on the local workstation for other users on the network to utilize. The technician successfully printed a test print from the printer's console and the workstation that the printer is physically connected to. After leaving the customer's site, the technician received a call from the customer stating no one other than the local user can print to the printer. Each time they attempt to print, they receive an "Access Denied" message.Which of the following is the most likely reason the other users cannot print?

The other users lack sufficient permissions for the shared printer.

A user contacted the help desk to report that the laser printer in his department is wrinkling the paper when printed. The user checked the paper in the supply tray, and it is smooth and unwrinkled.Which of the following is the most likely reason for the wrinkled paper? (Select TWO.)

The paper does not meet the requirements for the printer. The paper is damp when run through the printer.

Yaron prepares tax returns for small businesses. Every year he reminds his clients to write the date, amount, and purpose directly on receipts because in some cases the impressions fade. What type of printer was used to generate those receipts?

Thermal

You bought a new inkjet printer based on positive reviews you read online along with a new set of four ink cartridges. You did not buy paper because you had an unopened ream of 16-pound paper. However, almost right away, you are not too pleased with the quality of the printouts. What would help improve the print quality rather quickly? ​

Using high-quality paper

A new printer has been added in your office and connected to a WAP for use by all users in the company.Which of the following best describes the method of connectivity for the new printer?

Wireless infrastructure mode