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Marcie is a charismatic leader. When she encounters Salvatore, a work associate she met once two years ago, Marcie is likely to say,

"Hello Salvatore, good to see you again."

A recommended approach for understanding the impact of leadership on performance is to ask:

"Under what conditions do leaders make a difference?"

Walker is a supervisor at an exporting unit. He has a cheerful disposition and encourages and appreciates team members who suggest ideas or accomplish tasks. Which of the following traits best describes Walker's behavior?

Extraversion

Hubert Joly, the transformational CEO who came in from outside Best Buy to turn the company around, advocates all but which one of these principles (or "levers") to improve profits?

First, cut low wage employees in a last in, first out manner

"Facilitating proactive behavior" by the transformative leader is defined as doing which of the following?

Giving group members more autonomy, or the autonomy to make decisions independently

Peter, the team leader of IntraCall Inc, is not satisfied with the performance of his team due to the negative feedback and innumerous complaints received by dissatisfied callers. Which measure can Peter adopt to build the reputation of his team and be considered an effective leader?

He should concentrate on honing the strengths of his employees and putting them to best practice

Mike is the head of a research team at a technology firm. In spite of constant rejection of Mike's ideas by the senior officials, he consistently pursues his ideas without losing confidence. This shows that Mike is a(n) _____ leader.

resilient

An effective way for a leader to collaborate with group members is to

solicit input from the right group members

The purpose of a tough question by a leader is to help the person or group _____.

stop and think about why they are doing or not doing something

A vitally important part of being a charismatic leader is:

the ability to express feelings openly.

A Duke University survey about executive leadership found that CEOs can influence leadership, but only if

the leader is perceived to be responsible and inspirational.

The most effective type of humor for an organizational leader to use is directed at

themself

An entrepreneurial leader is least likely to _____.

thrive on hierarchy and routine

One technique a leader uses to bring about transformations is to get people:

to look beyond self-interest.

Finance manager Sharon has the reputation of "walking the talk," so she most likely scores high on the trait of:

trustworthiness

A systems thinker would be especially good at:

understanding how the external environment influences the organization.

The major thrust of the servant leader is to _____.

work on behalf of group members to help them achieve their goals

Darren, the CEO of an airline company, is widely regarded as a transformational leader who experiments with new innovations and managerial styles. Which of the following would likely be an outcome of Darren's activities?

They arouse employees to a higher level of thinking

Which of the following is not an accepted substitute for leadership in the modern work environment?

Work that has heavy deadline pressure

Creating a vision statement will likely be more inspirational when it combines

a reason, core values, and achievable goals.

Leadership effectiveness, as defined in the framework for understanding leadership, refers to the leader:

attaining desirable outcomes such as productivity and satisfaction.

David, the chief security officer of SimplyBuy.com, an e-commerce initiative, makes decisions regarding the enhancement of data security of the company's clients on his own, assuming that other members will comply. David's decision-making strategy is attributed to the _____ style of leadership.

autocratic

At a meeting, a(n) _____ is more likely to focus on the refreshments and taking peeks at their personal text messages than focusing on the agenda.

bystander

An important strength of the trait approach to leadership is that it:

can help with leadership selection and development.

The modern organization is characterized by

collaboration between leaders and followers.

According to an analysis of a group of studies, in terms of having an impact on company performance the leader was about as important as the

company's mission.

A consultative leader _____.

confers with the group before making a decision

Jessica, the chief fashion designer at ApparelDezire, consults her team for designs to be showcased in the upcoming fashion week. Jessica decides on a couple of designs based on the suggestion of group members and the ones she feels the group would agree upon. Jessica's decision is attributed to the _____ style of leadership.

consensus

A top leader is supposed to help promote values and principles that _____.

contribute to the welfare of individuals and the organization

During a team meeting, the team manager expresses disappointment in his team's productivity rate. Svetlana, a team member, speaks up and says that their current project is particularly taxing on the team members and they have not compromised on the quality of their work. Which quality of a good follower is Svetlana displaying in this scenario?

courage

Simon, the CEO of a consumer electronics firm, receives a huge positive response from the industry experts and consumers for introducing breakthrough technologies in the company's products. Simon is a _____ leader.

creative

As a category of followers, _____ have an even stronger tendency to be whistleblowers than do activists.

diehards

A leader who scored high on initiating structure would _____.

emphasize work scheduling and assigning tasks

Martha, the chief designer of StyleSmartz, is considered a role model by her design team members for her role as an effective leader and her relationship-oriented attitudes and behaviors. Martha is considered an effective leader by the team due to her tendency to _____.

engage in management openness by encouraging members to voice their opinion

Substitutes for leadership refers to

factors in the work setting that may make leadership superfluous

The achievement motive refers to:

finding joy in accomplishment for its own sake

The personalized charismatic leader uses power to:

further their own interests.

Lindsey, a market research analyst, is known for her almost always accurate predictions regarding market trends in the medium to long term. This depicts that Lindsey:

has an insightful mind

Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres:

has knowledge of the key task the group is performing

A potential disadvantage of being a leader is

having fewer people to confide in about work-related issues.

Kent is an enthusiastic leader, and his enthusiasm is likely to:

help him build relationships with the group

Charismatic leaders are likely to cultivate relationships with group members by means of

impression management

Charismatic leaders use metaphors and analogies primarily to:

inspire team members to higher performance.

Transformational leaders use a vision for the important purpose of:

inspiring group members.

Tenacity is considered to be an important leadership characteristic because:

it often takes a long time to implement a new program

Providing group members with too little hands-on guidance about how to accomplish important work can be a symptom of _____.

macromanagement

A transformational leader is one who:

makes major changes in the organization.

Without appropriate ____, the leader can rarely influence the actions of group members.

performance feedback

A research study found that employees who reported to a manager with a laissez-faire leadership style

performed poorly

Clarke, the CEO of Abbott Corp., owns several businesses. He enjoys dominating others and prefers subordinates who are submissive and passive. Which power motive explains Clarke's behavior?

personalized


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