teams/exam 1

compliance

members do not agree with the shared vision or goal but they are dependable and will complete their tasks.

roles & responsibilities defined

set of prescriptions that define the behaviors required of a individual member.

things to consider when building a team?

task complexity, types of interdependence, team composition, team size

9) define SMART and BHAG goals . similarities & differences?

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9) describe social loafing & identify specific things a team leader can do to prevent it.

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9) explain importance of self-assessment & feedback when working in a group.

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9) what are benefits & drawbacks of giving teams more autonomy & freedom when defining goals?

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9) what challenges does a leader face if members do not share a clear understanding of the mission or purpose?

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1) explain why each of the following characteristics of team climate can impact team success: shared vision, task orientation, open communication, support for innovation, and interaction frequency.

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9) FOCUS model specific things to be done to ensure an organized effort? what are they?

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9) compare & contrast DAPEE model w/ FOCUS model of project management.

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1) Describe 4 threats to collaboration.

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1) Describe Tuckman's 5 stages of group development. Examples of each.

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1) Describe three of the most common problems that hinder team performance.

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1) Druskat & Wolff (2001) three condition essential to a team's success. Name & explain importance of each.

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1) Identify 5 basic conditions that distinguish a team from a work group?

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1) Identify individual qualities that are related to trustworthiness.

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1) What can be done to increase collaboration when being team collaboration is being threatened? Give 2 examples.

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2) what are strengths//weaknesses of large vs small team. how do you know how many members to place on a new team?

.large groups coordination is a problem, relationship bonds weaken, passive due to diffusion of responsibility, lack of accountability, reduction in commitment, difficult to maintain high levels of cohesion leading to social loafers (those who do as little work as possible). How many to put on a team? the optimal size for a group is the fewest number of members who can feasibly accomplish the task assigned.

relationship roles

.member roles that build cohesion. They fulfill important function of creating trust and increasing member satisfaction although some see them being overly concerned with non-task related issues; they are encourages, harmonizers, process observers (observes & periodically comments on groups progress), and advocates (help quieter members to speak up)

commitment

.members are committed to the team goal and are dependable always completing their tasks.

disengagement

.members physically present and their clear lack of interest makes the undependable according to colleagues.

resistance

.members who work against the gropu trying to tear it apart for personal reasons. they actively try to sabotage group. if leader is authoritarian style, these members will be passive-aggressive.

2) describe the 3 types of interdependence in groups: pooled, sequential and reciprocal interdependence. give examples of each.

.pooled refers to group work that can simply be divided among members in order to complete a finished product at a later time. sequential is when members are dependent on the completed work of other members before beginning their part. reciprocal is the greatest level of interaction among team members like sailing teams with structure on who doe what & when and no room for role negotiation.

individual roles

.resister/dominator/avoider/attention seeker (not assigned, assumed) they work against the groups goals & distract group from its mission. they can serve a function by challenging thereby establishing boundaries, but are generally seen sa more of a hindrance than help to performance.

2) what is importance of rituals in respect to corporations like walmart, sw airline, and starbucks.

.rituals reinforce the identity and structure of groups. this is because rituals are explicit ways that groups communicate and reinforce group culture. it shows how they relate to and differ from out groups or from people who are not in-group members

task roles

.roles by those who contribute to the ultimate goal of the group. they have ability to make plans, think critically, overcome obstacles; they are info. seekers, info givers, discussion facilitators, task managers, skeptics, recorders (take notes and record group decisions).

2) explain difference between task roles, relationship roles, and individual roles.

.see attached

2) group members can have the following attitudes: commitment, compliance, resistance, disengagement. describe each of these attitudes and provide examples.

.see attached

2) stevens & campion's five types of skills associated with ideal team members?

3 Interpersonal skills: conflict resolution, collaborative problem-solving, & communication and 2 self-mgmt. skills: goal-setting & performance mgmt. & planning & task coordination.

2) explain importance of introductions & facilitating a successful launch. How do these contribute to a shared vision?

first impressions count. Communication patterns and status hierarchies begin immediately. Introductions forge bonds & develop trust, and establishing ground rules right away reduces uncertainty and ambiguity. a good launch generates commitment to the team goal putting personal goals aside.

ingroup.outgroup bias

groups tendency to view their own group in overly inflated ways while viewing other groups in an overly negative way.