Tech writing
Which one of the following is a feedback statement that should not be numbered as a step
3. The box will now turn green.
As mentioned in Module 7 and in Chapter 15, a suggested guideline is to show a new slide approximately every ______ of a presentation
30 seconds
Which one of the following steps is most clearly and effectively phrased
5. Grabbing the primer, use it to spray the frame
According to Chapter 8, an effective pie chart should have no more than ___ slices
9
Extemporaneous
A planned and rehearsed presentation that may be delivered with the aid of notes or an outline, but is not memorized or read from a script.
Impromptu
A presentation delivered without advance notice or preparation.
Memorized
A presentation that is delivered entirely from memory, without a script or notes
Scripted
A presentation that is read directly from a script
If you search for library materials from the location pictured here, what would you find?
A wide variety of books, journal articles, and other materials, both in print and online.
Which of the following are types of front matter discussed in Chapter 13?
Abstract, Title page, Executive summary and methods
According to APA style, which one of the following examples of a quotation with a parenthetical citation is correctly formatted
According to Gordimer (2016), "quotations should be formatted according to APA guidelines" (p. 346).
Which of the following sentences is clearer and more reader-friendly?
An updated contract is enclosed.
As described in Chapter 13, common types of back matter include which of the following? Choose all that apply
Appendixes, References, glossary, list of symbols
Which of the following is not among the five principles for writing concise technical documents (listed in Chapter 6)?
Avoid fancy words.
Marie has written a set of instructions for how to give a kitten a flea bath. Of the following choices, which one would be the most effective title for her instruction set?
Bath Time for a Kitten
According to Chapter 5, to ask effective questions (on a questionnaire), follow these two suggestion
Be specific, Use unbiased language
According to Chapter 13, the Results section of a report is followed by the _____, which answer the question "What does it mean?
Conclusions
As mentioned in in the Purdue OWL's APA information, URLs tend to change over time. So for scholarly articles that you find via online databases, it is preferable to provide a ____ in a citation if available. This better enables other researchers to locate the same material in the future.
DOI (digital object identifier
You are applying for a job with a large corporation, but the job advertisement doesn't give the name of the hiring manager/decision-maker, and after searching on the company's website, you still cannot find this person's name. Of the following choices, which would be the most effective salutation to use in your cover letter
Dear Hiring Manager:
A resume should always include a line at the bottom stating "References available upon request
False
According to the information in Module 4, your recommendation report assignment should include a one-page table of contents
False
Memos must always be signed.
False
Never recommend multiple options in a report; you should reach just one specific conclusion and recommend one course of action.
False
Sharon earned an associate's degree (AA) in General Studies at Tyler Junior College, worked for a few years, then enrolled last year at SFA to work towards a bachelor's degree. She's writing a resume and deciding what to list in her Education section. Because Sharon hasn't yet earned a degree at SFA, she should leave SFA off her resume and ONLY list TJC.
False
The most effective way to create a screen shot is to take a photograph of your computer screen
False
When conducting research, it is never appropriate to consult online discussion boards and blogs
False
Your resume should list every paid job you've held
False
According to the content in Module 5, it's best to save photos as
JPG files, PNG files
Out of the following social media sites, which one is typically the most useful for seeking professional employment?
Sam has attended more than one college/university. First, he attended Angelina College for 2 years, then transferred to Stephen F. Austin State University last year. How should Sam list these on a chronological resume?
List SFA first, then list Angelina
Which of the following are among the techniques for dividing long paragraphs given in Chapter 6
Make the topic sentence a separate paragraph and break up the supporting information, Break the discussion at a logical place Provide the most important idea at the end
Which one of the following is NOT among the suggestions given in Chapter 15 for introducing a presentation
Open with an eye-catching graphic
Which one of the following is NOT among the six guidelines (in your textbook) for presenting your professional brand?
Participate on Instagram
According to Module 1, audience is an important consideration in all kinds of writing but especially so in technical writing, which is heavily reader-centered.
Question options: That's a true statement.
According to the information on APA format in the Purdue OWL, when do you need a block quote?
Question options: When the passage you are quoting is 40 words or longer.
An advance organizer is
Question options: a statement that tells the listener what you are about to say
According to Chapter 13, a feasibility report answers three kinds of questions
Questions of economic, of possibility, of perception
Which one of the following directions is phrased in the imperative mood?
Roll the ball
_____ is a design term for a straight line
Rule
Which one of the following video creation tools does Module 7 specifically suggest as a good choice for recording your video presentation assignment?
Screencast-O-Matic
Which of the following suggestions does Chapter 15 offer for concluding a presentation?
Summarize the main points Look to the future Invite questions politely Announce that you are concluding
Which of of the following are among the guidelines listed in your textbook for building the foundation of your professional brand
Tell the truth, participate actively online, communicate professionally, research what others have done
According to Module 1, what is the single most important part of any memo or email, and why?
The subject line, because it is the only part that you can be sure your recipient will read
What are the 4 purposes of technical writing identified in Module 1? Choose all that apply
To instruct, persuade, build trust, inform
According to Module 3, a typical cover letter will be about a full page, but never over a page. Three paragraphs is an absolute minimum, but most effective cover letters will consist of four or five paragraphs
True
When writing instructions, do not omit articles (a, an, the) to save space
True
According to Chapter 15, which of the following are three techniques for using memorable language to make a lasting impression on your audience
Use interesting facts, figures and quotations, involve the audience, refer to people not to abstractions
Which of the following are three reasons why questionnaires rarely yield completely satisfactory results, as described in Chapter 5?
You cannot be sure the respondents are presentative Some of the questions will misfire You wont obtain as many responses as you want
[1] are usually written to people inside your organization while [2] are more commonly written to people outside the organization.
__1__Memos__2__Letters
According to Chapter 10, in a resume, you use time as the organizing pattern for each section, including education and experience, and discuss your responsibilities for each job you have held
___Chronological___
According to your textbook, graphs are used almost exclusively to show changes in quantity over time.
___line graphic___
Which one of the following is an example of something that would be appropriately placed in an appendix
a copy of a questionnaire or survey
Sue, the manager of a retail store, is writing a letter to an upset customer in order to offer a full refund for a problematic purchase. This type of letter is known specifically as
an adjustment letter
According to Chapter 13, ____ are standards against which you measure your options
criteria
In your Results section, you'll use the ___ you've identified in the previous section to evaluate each of the options
criteria
According to Chapter 13, a _____ is a tool for evaluating each option according to each criterion
decision matrix
According to Chapter 8, schematics and blueprints are types o
diagrams
Which one of the following is NOT one of the eight major categories of primary research (as identified in Chapter 5
experiments
According to Chapter 13, ____ is a measure of the practicality of a course of action
feasibility
Which one of the following is not a good choice if you want to illustrate numerical information
flowchart
What are the three main types of readers in technical communication discussed in Module 1
high tech, low tech, and lay
organizational chart
illustrate logical relationships
bar graph
illustrate numerical information
flowchart
illustrate process descriptions
photograph
illustrate visual and spatial characteristics
As discussed in Chapter 15, the five characteristics of an effective presentation slide include
it is simple, correct, easy to use, presents a clear, well supported claim, easy to read
Which of the following does Chapter 15 suggest for cases when your audience includes people with varying physical abilities?
make transcript of your talk Provide a recording of the presentations Hire a sign-language specialist who can translate your prestation provide handouts in accessible format ahead of time
Andre is a digital communications specialist for a start-up company, and has noticed recent Twitter threads and Instagram posts from customers complaining about the cost of the company's products. He decides to respond to these concerns with some brief information about the unique features of the products, along with a 40% limited time coupon code. Which type of correspondence (discussed in Chapter 9) would be most appropriate for Andre to use?
microblog posts
To add space between steps in a set of instructions, don't adjust the line spacing; instead, adjust the ______ spacing
paragraph
What are the 3 main levels of readers for technical communication described in Module 1?
primary, secondary, and tertiary
As explained in Module 4, the subject line of your recommendation report should include the following
report title, including a subtitle
Ben is writing a set of instructions for using a specific software program at his office, and wants to include images of what appears on his computer screen. He would most likely create
screen shots
As explained in Module 4, the easy and most consistent way to format section headings and subheadings in Microsoft Word is to use which one of the following
templates
In a letter, the inside address provides:
the name and address of the recipient
According to Module 1, unlike a memo or an email, a letter will always need which one of the following?
the writer's signature
A(n) _____ is a set of letters, numbers, punctuation marks, and other symbols, all bearing a characteristic design
typeface
Blank space on a page used intentionally to facilitate easy reading and comprehension is known as
white space