Test 2 - ch 15

Chines business people expect that during meetings speaking is evenly distributed among all persons present T/F

FALSE

Since meeting leaders hope to stimulate creativity during meetings, they should not stifle meeting participants by requiring them to stick to an agenda T/F

FALSE

Telepresence systems conferences and videoconferences are interchangeable terms currently used to describe electronic meeting systems meetings T/F

FALSE

The ending time of a meeting should not be included on an agenda because it is difficult to accurately estimate T/F

FALSE

Holoconference are often referred to as telepresence systems T/F

TRUE

Videoconferencing was introduced at the New York World's Fair in the early 1960's T/F

TRUE

Visual aids are an important aspect of effective business meetings because they hold the potential of increasing participant understanding and retention T/F

TRUE

Web conferences are also referred to as virtual meetings T/F

TRUE

You should not use an EMS when group efforts are just beginning and the goal is to establish rapport and emotional ties T/F

TRUE

Approx. __________ million meetings are conducted daily in US businesses at a daily cost of __________ billion a. 26, $23 b. 30, $20 c. 15, $13

a. 26, $23

What is the recommended max. length for electronic business meetings? a. 30 minutes b. 60 minutes c. 90 minutes

a. 30 minutes

Most US organizations spend between ___________ % of their personnel budgets on meetings a. 7-15 b. 5-10 c. 10-15

a. 7-15

Which of the following counterproductive behaviors was presented on both the "Counterproductive Meeting Leader Behaviors" list and the "Counterproductive Meeting Participant Behaviors" list in the textbook? a. Monopolizing b. Competing too aggressively c. Losing control

a. Monopolizing

________________ have recently been added to the list of meeting methods leading to a potential improvement over conventional videoconferencing a. Telepresence systems b. Electronic meeting systems c. Podcasts

a. Telepresence systems

What is the most effective? a. face-to-face b. conference call c. videoconference d. holoconference

a. face-to-face

When should meeting agendas be distributed? a. in advance b. at the start of meetings c. at the end of meetings

a. in advance

What is the #1 most common complaint about business meetings? a. they are a waste of time b. participants who don't take them seriously c. meetings run too long

a. they are a waste of time

What is the recommended max. length for a face-to-face business meetings? a. 30 minutes b. 90 minutes c. 120 minutes

b. 90 minutes

As a general rule, if your reason(s) for holding a meeting is that the topic(s) is important, controversial, sensitive, critical, and/or complex, hold a ________ a. Videoconferencing b. Face-to-face meeting c. Teleconferencing

b. Face-to-face meeting

Business people frequently exchange business cards at meetings. If you are going to give your _______________ business partner your business card at a meeting, the contact information on the card should be in ____________ only. Your contact information should not be printed in your native language on the reverse side. a. Brazilian, Portuguese b. German, German c. Saudi Arabian, Arabic

b. German, German

_____________ is remote meeting software that enables the user to meet with other computer users, customers, clients, or colleagues via the internet in real time a. Skype b. GoToMeeting c. Electronic meeting systems

b. GoToMeeting

Which of the following is not a reason for holding a business meeting? a. To gather opinions b. To share a meal c. To analyze and solve problems

b. To share a meal

Which is the least effective? a. face-to-face b. conference call c. videoconference d. holoconference

b. conference call

What is the #3 most common complaint about business meetings? a. they are a waste of time b. participants who don't take them seriously c. meetings run too long

b. participants who don't take them seriously

Brainwriting is the the electronic equivalent of ______

brainstorming

Middle and upper-level US managers spend __________ of their work time in meetings a. 30-50% b. 60-70% c. 40-70%

c. 40-70%

What is the ideal size range for participants in a business meeting? a. 3-6 b. 8-9 c. 5-7

c. 5-7

_______ % of US office workers feel meetings are unproductive compared to _________ % outside the US a. 80, 65 b. 60, 30 c. 71, 69

c. 71, 69

Face-to-face business meetings are typically most effective when their length does not exceed __________ minutes and electronic meetings when their length does not exceed ________________ minutes a. 30,90 b. 60, 30 c. 90, 30

c. 90, 30

Which of the following meeting agenda components is recommended as a means of helping to keep meetings on schedule? a. Meeting objective and purpose b. List of topics to be discussed c. Allotted time for each topic to be discussed or thing to be accomplished

c. Allotted time for each topic to be discussed or thing to be accomplished

A _________ is a gathering in which a purposeful exchange or transaction occurs among two or more people with a common interest, purpose, or problem. a. Videoconference b. Teleconference c. Business meeting

c. Business meeting

____________ link up three or more people at three or more locations for a joint telephone conversation a. Videoconferencing b. Telepresence system conferences c. Conference calls

c. Conference calls

_____________ is software that provides meeting participants with a way to communicate simultaneously and sometimes anonymously via computers during face-to-face meetings, videoconferences, and web conferences a. Skype b. GoToMeeting c. Electronic meeting systems

c. Electronic meeting systems

Which of the following is not one of the suggested ways of running successful virtual meetings? a. Engage and focus participants b. Build trust and social capital c. Prepare participants near the beginning of the meetings

c. Prepare participants near the beginning of the meetings

What is the #2 most common complaint about business meetings? a. they are a waste of time b. participants who don't take them seriously c. meetings run too long

c. meetings run too long

Which is the second best? a. face-to-face b. conference call c. videoconference d. holoconference

d. holoconference

_______________________ systems hold the potential of replacing current virtual meeting methods

transporter systems