test

Aiden tells Harry that, "The heart of Bergman's would still be intact. All Priya is proposing here really is taking the idea of self-checkout a couple steps further..." Based on this statement, Aiden most likely believes automation represents ______ change. xadaptive

innovative

At the beginning of the video, Priya ends her presentation by asking her colleagues to imagine "a world where you never have to wait in line for your groceries again!" What stage of Lewin's Change Model is Priya exhibiting?

unfreezing

Harry grants permission for Priya to start automated sales at one of Bergman's locations. What stage of Lewin's Change Model is Harry exhibiting?

changing

Aiden and Priya believe automation is necessary so Bergman's can be ______, not ______.

proactive; reactive