The Characteristics of Nonverbal Communication

Which of the following statements is not true?

NOT a. Nonverbal communication is tied to culture

Emotional savvy gives you the ability to do all of the following, except:

NOT b. Respond with nonverbal cues that reflect emotional understanding and care

All of the following are typically examples of negative body language except:

NOT c. Patting/fondling hair

Which of the following is an example of using nonverbal communication to regulate verbal communication?

NOT c. crossing fingers to indicate lying

Which of the following statements is most likely true about the nonverbal communication depicted in this picture?

a. The women in the background are complementing their verbal communication with their body language

Which of the following is an example of using nonverbal communication to accent or emphasize verbal communication

a. smiling while recounting an experience you found amusing

Verbal and nonverbal communication can be integrated in order to do all of the following, except:

a. Formulate

When something is _______________, it means that is has more than one possible meaning or interpretation.

b. ambiguous

To join two or more objects to make a larger whole is to _____________ them.

c. integrate

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together at lunch. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Which of the following is most likely the cause of confusion in this scenario? a. The rules governing nonverbal communication in Japan are very different than those in the U.S. b. Nonverbal communication is ambiguous, and there are several people in this scenario who are all interpreting messages that seem foreign to them. c. The multiple channels involved and the many ways in which verbal and nonverbal communication integrate make this situation complicated. d. All of the above are likely causes of confusion in this scenario.

d. All of the above are likely causes of confusion in this scenario.