Unit 2 Quiz Questions

Employees on sabbatical generally do not receive their salary or benefits.

False

Relocation is the most common way to use downward moves for employee development.

False

Research suggests that realistic job previews have a strong and consistent effect on employee turnover.

False

Task analysis determines whether employees are ready to undergo training.

False

The extent to which something provides economic value greater than its cost is called its ________.

utility

Along with physical elements, the training context should include emotional elements.

True

Which of the following is a permissible question for job applications and interviews?

Can you meet the requirements of the work schedule?

Identify the correct statement regarding downsizing.

Downsizing often disrupts the social networks through which people are creative and flexible.

Employees at Akesson Inc. are frustrated with their manager, Ryan, who does not believe in providing feedback because he thinks it's a waste of time. His employees argue that they do not know how to hone their skills if they are not told what areas they should work on and what areas are satisfactory. Which of the following statements would strengthen the employees' arguments?

Employees who receive feedback gain more clarity on their roles and how they fit within an organization.

Errol, a manager at a large holiday decoration store, is expecting increased sales during the upcoming holiday season. He knows that his current workforce will not be able to meet demand, putting him at risk of a labor shortage. Which of the following strategies would be the best option to help Errol avoid a labor shortage?

Errol should hire temporary employees because he can let them go once the holiday season is over.

A risk of diversity training programs that focus on attitudes toward minority groups is that they may alienate minorities.

False

Which of the following is the correct statement regarding internal recruitment sources?

Internal recruiting minimizes the possibility of unrealistic employee expectations.

Ruben, a human resource executive for Alpha2Omega Equipment, is preparing a recommendation to the company's executives that the company develop a program of succession planning. The company has been growing rapidly, so he anticipates some resistance to the time required for careful planning. Which statement would best support Ruben's idea for succession planning?

Succession planning ensures that Alpha2Omega is ready with candidates if a key position becomes vacant.

What is a disadvantage of using résumés as a source of information about job applicants?

The content of the résumé is controlled by the applicant.

Which of the following is true of in-basket exercises?

They simulate the administrative tasks of a manager's job, using a pile of documents for the employee to handle.

Premiere Software is having difficulty filling all its positions for systems analysts. The company's human resource manager suggests introducing a kind of personnel policy known as a due-process policy. How is that most likely to help with recruitment?

This policy implies greater job security and concern for employees.

During interviews for medical assistants at the Haleview Medical Center, all the candidates were asked to talk about a situation in the past when they had to empathize with an emotionally unstable person and help that person make rational decisions. This was to test whether the candidates would be able to assist a frantic patient and help him or her make informed decisions. This type of interview is known as a(n) ________ interview.

behavior description

Which of the following measures of validity is based on showing a substantial correlation between test scores and job performance scores?

criterion-related validity

Windel Auto, an automobile manufacturer based in the United States, partners with a Japanese manufacturer, Telspar, to supply automobile parts. To ensure that its employees do not miscommunicate with its Japanese partner, Windel implements a training program in which managers study Japanese customs, language traits, and interpersonal traits, and then spend a few months working alongside Telspar managers in Japan. Which of the following forms of training has Windel Auto used in this scenario?

cultural immersion

People who apply for a vacancy without prompting from an organization are referred to as

direct applicants

Kim Riaz is a technical analyst at WaterDrop Inc. and has consistently impressed her managers with her ability to perform outstandingly in all projects assigned to her. Her manager, Carl, understands that she is really good at her job, but also recognizes that she might experience burnout because of the repetitive nature of the job. He talks to her about developing other possible skills by working full time for a short period at a different company. In this scenario, which of the following approaches to employee development is Carl encouraging?

externship

Most organizations check references as soon as they receive a candidate's application form.

false

Thompson Design, a popular furniture manufacturer, provides employee support through various workshops on interior design techniques. It also offers three-month courses on various aspects of decorating a home, from suitable paint for a media room to contemporary outdoor furnishings. This adds to employees' existing knowledge and skill sets, helping create customer satisfaction. In this scenario, which of the following approaches to employee development is Thompson Design taking?

formal education

KYG Instruments, a firm that produces manufacturing equipment for various industries, experiences an influx of new sales employees due to a recent expansion. Despite possessing a vast amount of sales experience, most of the new employees perform poorly. This is because the new recruits possess inadequate technical knowledge about the products sold by KYG. To address the issue, the HR department decides to implement a training program using the instructional design process. As part of the process, the HR department's first step should be to

identify what the sales representatives will need to learn

In order to cultivate a favorable picture of the organization, Rhodes Group, a financial services corporation, advertises itself to potential applicants by using the slogan, "Investing in you no matter what road you take." This scenario is an example of ________ advertising.

image

The energy dichotomy of the Myers-Briggs Type Indicator indicates ________.

individuals' degree of introversion or extroversion

Brendan and Angela are HR managers at Seattle Investments. They are expecting a labor surplus over the next two years resulting in the organization having 24 more employees than required. Typically, two employees leave the organization each month. Which of the following HR strategies should Brendan and Angela consider, taking into account the length of time they have available?

natural attrition

Level On, a firm that creates games for mobile devices and PCs, has an unusual training program for all its new employees. The program lasts for five days and does not involve doing any work. During this period the trainees, in teams of three, visit different departments, gathering information about the company and various department functions. Additionally, they are paired with more experienced employees to discuss their goals at the company and to learn more about the organization's culture and policies. The form of training used for new employees at Level On is known as ________.

onboarding

Which of the following tests is a legal means to test the integrity of job applicants and generally involves asking applicants directly about their attitudes toward theft and their own experiences with theft?

paper-and-pencil honesty test

Francisco Holt had applied for the position of an emergency direct care worker at the City Medical Center. In the last round of the selection process, he had to take part in a testing procedure that simulated an emergency situation. He had to run a half-mile on the treadmill, followed by a step test, a posture test, a squat test, and a weight-lifting test. His performance was timed and his heart rate was monitored throughout the tests. Which of the following tests is exemplified in this case?

physical ability test

Ensuring that employees are ready for training in terms of their attitudes, motivation, basic skills, and work environment is the ________ step of the instructional design process.

second

Most direct applicants to an organization have done some research and concluded there is enough fit between themselves and the vacant position to warrant submitting an application. This process is termed

self-selection

Which of the following training methods involves representing a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

simulation

At All Sizes Auto, managers encourage employees to receive training and praise them when they demonstrate new skills. Employees are excited about how learning helps them succeed at work and take on more responsibility. Which aspect of readiness for training does this example describe?

social support

A customer at Danielle, a French restaurant, complains to Jason, the owner, about a specialty dessert being unacceptable. Jason inspects the dessert and finds that brie, a type of cheese, is overripe. Jason questions the new pastry chef, Mario, who acknowledges he should have substituted another type of cheese for the brie. Jason analyzes the situation and concludes that Mario should be put through additional training to avoid such mistakes in the future. What type of analysis has Jason performed in this situation?

task analysis

Review of résumés is most valid when the content of the résumés is evaluated in

terms of the elements of a job description

Tim, a human resource manager, has studied a transitional matrix to identify how his company has been filling its demand for lab technicians. Where else should Tim get information related to the labor supply?

the Bureau of Labor Statistics

What is an employee's responsibility in the data-gathering stage of career management?

to identify opportunities and areas needing improvement

Ricardo, the vice president of Salt Crumbs, is reviewing the development program for the company's middle managers. He notes that management development includes psychological profiles and mentors, as well as lateral moves to positions that give managers a broader view of the company. Ricardo would like to add a component of formal education. Which of the following options could be included in this new component?

workshops involving business games and simulations