US BANK Web Training (A/O / B/O)

From which location can you approve a cardholder statement?

Cardholder Statement or Transaction List

On a managing account list, which action can you perform?

Drill down to a list of associated card accounts.

On a card account list, which action can you perform?

Drill down to transaction mgt functions

How would you track the project number for online orders your public relations department creates?

Create a Project Number field and use the field on a custom order form for the public relations department

How can you change your statement address?

I cannot change my statement address myself

Assign Hierarchy Positions

Processing hierarchy controls how the system processes transactions for billing and accounting. Reporting hierarchy controls is seven-level hierarchy customized for your org. only for reporting. Click view/add Processing Hierarchy Positions. Specify search criteria. Click Search. Select a position. Click Select Position. Click Accept Hierarchy. click View/Add Reporting hierarchy assignments. Specify search criteria. Click search. Select reporting hierarchy position. Click select. Click Accept Hierarchy.

When you run a report, what grouping options do you have?

Processing hierarchy, reporting hierarchy, account number

Which functions can you use for order and transaction matching?

Order Management and Transaction Management

Using the Order Management high-level task, how do you match multiple transactions to a single order?

Search and select one transaction at a time, then click Match All to Order

In Transaction Management, how do you match a transaction to an order?

Search and select the transaction, then search and select the order, then click the Match to Transaction button

How would you run a report that included only office supply merchants?

Select the Merchant Category Code Group radio button, and select Office Supplies from the list

How can you change your authentication question?

Select the My Personal Information high-level task, click the Password link, then specify another authentication and response

How would you find out which functional entitlement group you belong to?

Select the My Personal Information high-level task, then click the Account Access link

How do you access the shared reporting function?

Select the Reporting high-level task, then the Custom Reports link

How can you keep working while a shared report runs in the background?

Select the Run Deferred pop-up menu option, set the parameters, and then click

How can you save a shared report to your computer?

Select the Save button on the File Download dialog box

Approve a Managing Account

Select the Transaction Mgt - Managing Account List. *Your org may use the term certify instead of approve. When you approve a managing account depends on your internal procedures. Select the checkbox for the managing account you want. Click Approve. On the approval message, click Agree. To approve a managing account on the cardholder account list, select the managing account you wan to approve. Select the correct cycle. Click Search. Click Approve. On the approval message, click agree.

What are the basic steps for running a report?

Select the report, set my parameters, and click the Run Report button

Which high level task on a the navigation bar would you select to create a user profile?

System Admin

The account approval process is flexible, in the live system, is customized to mirror my organizations internal procedures and policies.

TRUE

Users can change their own passwords after you set them up?

TRUE

Where would you look to see the line items in a transaction?

The User Line Items tab

Card Account List

You can drill to a list of transactions and complete transaction management functions.

System Admin

You can give users access to the system. Select System Admin. Click User Profiles. Click Setup a new user. On setup screen, select the user's status. Type the user's name. Type the user's user ID. Type the user's password 2 times. Users can change their own passwords later. If the user will approve transactions and/or statements, select Approval Manager. If the user will approve items in Payment Plus, select the corresponding approver checkboxes. Select the functional entitlement group to control which functions the user will have access to. Select an accounting code view to control which segments the user will have access to.

Cardholder Account

To view a cardholder account, click the account number link. From the Card Account Summary you can complete transaction mgt tasks.

Managing Account Lists

To view, select Transaction Management. Then click Managing Account list. Sort the list by clicking on a column header. Click a link to display additional columns of info. To filter the list, open the search criteria. Specify search criteria, such as cycle, status or processing hierarchy. To view managing account detail, click an account number link.

You can search and select a processing hierarchy position to filter the managing account list by.

True

When you set up a user profile, what purpose does assigning a reporting hierarchy position serve?

x Ensures the user receive an email notification when his statement is ready *Ensures the user has the correct contact information Ensures the user's information rolls up correctly in reports xEnsures the user has access to her appropriate correct cardholder reports

If you click a managing account number on the managing account list, what information is available to you?

xA list of managing accounts at the same time as processing hierarchy. A list of associated card accounts.

Which parameters can you specify on a user profile?

xLogin information, processing and reporting hierarchy position, account access, approval designations, contact information x Login information, contact information, credit limit, account access, and managing account assignment xLogin information, processing hierarchy assignment, credit limit, default accounting code Processing and reporting hierarchy position, contact information, default accounting code, managing account credit limit, approval designations

Processing Hierarchy

controls how the system processes transactions for billing and accounting 7-lvl hierarchy customized for your org. only for reporting

If you wanted to have different order and transaction automatch criteria for different departments, what would you do?

Matched Transactions tab

From a managing account list, which info. can you drill down to?

A list of associated card accounts Detailed info. about the managing account

What information do you need to log in to Access Online?

My organization short name, user ID, and password

As part of transaction management, how do you mark a transaction as reviewed?

On the transaction's Summary tab, click the Mark as Reviewed button

Which function do you use to set up a user's login information?

User Profile Function

During user profile setup, when do you make sure the user has access to the correct functions and tasks in Access Online?

*When I assign a functional entitlement group to the user profile

How would you make different order forms available to different departments?

Associate the order forms to different processing hierarchy positions

Specify Contact Information

Click Edit. Review and correct the user's name, if needed. Type the user's street address. Type the telephone #. Type the fax #. Type the email. If the user will make cardless purchases and needs to have the card security code sent to them, specify a secure email address. Select the user's language. Type info. in the Other field, if needed. Specify which events the user should get email notifications about (e.g. transactions pending approval, data exchange upload failures). Select Enabled for each account the user should receive statement email notification for. Click Add Managing Accounts or Add Cardholder Account. Specify search criteria. Click Search. Select the account. Click Select Account. Click SAVE Selected Accounts. Click Save.

When you look at a list of transactions, how do you view detail on a specific transaction?

Click the Transaction Date link for the transaction

Which statement most accurately describes Access Online's user interface?

Each client determines which functions are in use

A user profile is the same as an account profile?

FALSE

When you set up a user profile, how do you ensure the user gets an email when their statement is ready for review?

I make sure the user has the correct account assignments, select Enabled for each account, and ensure the correct email address

Lock, unlock

If a cardholder exceeds the allowed login attempts, Access online blocks their user ID. To unlock the ID, search and select the user IF and select Active. To temporarily inactivate a user If or remove a user ID select Inactive or Remove. you can view, but not edit, the cardholder's authentication questions. You cannot view the answers.

How do you reallocate a transaction among multiple accounting codes?

On the allocations tab, add another space for the code

How do you approve/certify a managing account?

On the managing account list, select the account and click the Certify (or Approve) button

Approve a Cardholder Statement

On the transaction list, select the correct cycle. Click Search. Approve Statement. *Which user approves a cardholder statement depends on the how we customize the approval process to reflect your procedures. Click Agree. To view statement approval history, select the correct cycle. Click Search. Click Show All.

If you wanted to have different order and transaction automatch criteria for different departments, what would you do?

Set up both Criteria 1 and Criteria 2 automatch criteria

Account Approval Process

The account approval process mirrors your org's policies & procedures for approving transactions & statements. Some orgs have strict control & some have looser control. Throughout the process, you need to search for cardholder accounts & transactions. To search for a cardholder account by using the account list function, select Transaction Mgt. Click Managing Account List. Use the search criteria area to filter the list. Click the managing account you want. Click cardholder account you want. To search a specific cardholder account, select Transaction Mgt. Click Transaction List. Specify search criteria. Click Search. Click the cardholder product name link. To search by managing account, select Transaction Mgt. Click Transaction List. Click Searching for a Managing Account. Specify Search. Click Search. Click the managing account number you want. Click the cardholder product name link. To filter by cycle, select a different cycle. Click Search. To filer the list further, open the search area. Specify search criteria. Click Search.

Which tasks are available for cardholders in the account approval process?

The tasks vary by organization, and may include transaction approval and/or statement approval

Approve a Transaction

To approve a transaction from transaction list, select the transaction's check box. Click Approve. *The status changed from Pending to Approved. To approve a transaction from the transaction detail, click the transaction's date link. Review the detail. Click Approve. To reject a transaction, select the transaction. Click Reject. Select a reason. Type comments if needed. Click Reject. to reject from the Summary tab, click reject. Specify Reason. Click reject. To view a transaction's approval history. Click the approval status link. Review the approval history.

Assign Accounts

To assign accounts to the user, click Edit (User Profile Summary). Click account search. Specify search criteria. Click search. Select the account. Click Add. After you have added all the accounts you want to, click SAVE.

Cardholder Account Lists

Transaction Management-Click Card Account List. Click a column header to sort the column. Click a link to display columns of info. To filter the list, open the search criteria. Specify search. To view a specific cardholder account, click the account number link. From the Card Account Summary you can complete transaction management tasks.

What can you use your statement for?

Viewing the amount due and transaction information

Select all of the correct statements about setting up user profiles.

You can assign accounts to the user You can make a user profile inactive xYou can assign the user to the correct processing and reporting hierarchy positions You can specify the user's contact info.

Managing Account List

You can view and filter a list of managing accounts, then drill down to a list of associated cardholder accounts.