vvfg

26) Project management is first and foremost: A) A people management challenge. B) A customer service challenge. C) A perception management challenge. D) A budget management challenge.

,Answer: A A) A people management challenge.

23) The task-oriented behavior of summarizing accomplishes which specific outcome? A) Check on understanding and assess progress. B) Guide and sequence discussion. C) Check on agreement. D) Increase comprehension.

,Answer: A A) Check on understanding and assess progress.

66) Which of the following is a non-traditional role of a project champion? A) Cheerleader B) Leadership C) Administrative D) Control

,Answer: A A) Cheerleader

62) A champion that is an engineer, scientist, or similar person who is the driving force behind an idea is termed a(n): A) Creative originator. B) Entrepreneur. C) Godfather. D) Sponsor.

,Answer: A A) Creative originator.

6) The facet of partnership that describes the requirement that every worker be responsible for defining the project's vision and goals is called: A) Exchange of purpose. B) A right to say no. C) Joint accountability. D) Absolute honesty.

,Answer: A A) Exchange of purpose.

22) The group maintenance behavior of gatekeeping helps to: A) Increase and equalize participation. B) Reduce tension and hostility. C) Regulate behavior. D) Increase comprehension.

,Answer: A A) Increase and equalize participation.

93) Which personality trait is a poor match for project work? A) Introverted B) Outgoing C) Gregarious D) People-oriented

,Answer: A A) Introverted

8) Which statement regarding the duties of leaders and managers is BEST? A) Leaders embrace change while managers support the status quo. B) Management is more about interpersonal relationships than leadership is. C) Leaders aim for efficiency. D) Managers aim for effectiveness.

,Answer: A A) Leaders embrace change while managers support the status quo.

88) Which of these behaviors is BEST for managing an intercultural project team? A) Learn alternative means of exchanging information. B) Classify members of the project team in accordance with popular stereotypes. C) Foster an atmosphere of inclusivity by ignoring cultural differences. D) Enter the situation with no knowledge of the local culture and customs to avoid any appearance of bias.

,Answer: A A) Learn alternative means of exchanging information.

71) The traditional project champion duties of coordination and control are on display when the project champion: A) Manages and runs the activities of the team. B) Handles the important administrative side of the project. C) Maintains a clear sense of purpose and a firm idea of what is involved in creating the project. D) Provides the needed motivation for the team.

,Answer: A A) Manages and runs the activities of the team.

18) The project management pearl of wisdom that declares, If they know nothing of what you are doing, they assume you are doing nothing, means that: A) Stakeholders must be communicated with on a continual basis throughout the project's development. B) The duration of most projects is sufficiently long as to contain many days when no actual progress is being made. C) The more complex a project is, the more likely that the client who will ultimately receive the project has no idea how it is being executed. D) A project manager that holds lengthy progress meetings with his team will generally complete projects more successfully.

,Answer: A A) Stakeholders must be communicated with on a continual basis throughout the project's development.

1) For the project manager, leadership is: A) The process by which she influences the project team. B) The process of assembling a group of individuals. C) The process of building skills among all team members. D) The process of maintaining control of the budget.

,Answer: A A) The process by which she influences the project team.

14) Projects are often underfunded in the concept stage because: A) The project requirements were deliberately understated. B) There is complete trust in project managers by top management so more resources can be asked for at any time. C) The project's goals are too clearly defined. D) The project's top management sponsor is too influential.

,Answer: A A) The project requirements were deliberately understated.

84) Recent research in organizational leadership declares that the new project leader generates and sustains: A) Trust. B) Revolution. C) Innovation. D) Joy.

,Answer: A A) Trust.

7) Which statement regarding the duties of leaders and managers is BEST? A) Leaders embrace the status quo while managers support change. B) A manager's title is bestowed by the organization. C) Leaders aim for efficiency. D) Managers aim for effectiveness.

,Answer: B B) A manager's title is bestowed by the organization.

2) The idea that all members of a project team have the ability to offer a contrary position in order to achieve true partnership between the project manager and the team is called: A) Exchange of purpose. B) A right to say no. C) Joint accountability. D) Absolute honesty.

,Answer: B B) A right to say no.

60) A project champion is: A) A project manager that always completes projects within the allotted time frame. B) A sponsor in top management that is keenly interested in the project's success. C) A project manager that always completes projects within the allotted budget. D) A project manager that always completes projects within the allotted time frame and under budget.

,Answer: B B) A sponsor in top management that is keenly interested in the project's success.

72) Which project champion role is least likely to be emphasized in the next project management article you read? A) Leadership B) Ambassador C) Administrative D) Technical

,Answer: B B) Ambassador

73) Risk taking can be encouraged in an organization by: A) Seeking out projects that stand little chance of success. B) Avoiding the inclination to punish failure. C) Promotion of workers that are ill-equipped to lead projects. D) Demoting project managers that are too conservative.

,Answer: B B) Avoiding the inclination to punish failure.

94) A good starting point for matching employees to project work would be: A) Finding out who has the most spare time. B) Conducting basic personality assessment. C) Making sure that every department in the organization has at least one representative on the project team. D) Observing what clusters of employees develop during informal situations.

,Answer: B B) Conducting basic personality assessment.

43) Which of these is the more meaningful measure of leadership effectiveness? A) Subject matter knowledge B) Emotional intelligence C) Technical skill D) Analytical ability

,Answer: B B) Emotional intelligence

63) Tim slapped together his first web page and proudly showed it to all his colleagues, pointing out what he thought were obvious and overwhelming advantages in simplicity and portability. His championing of web pages that he had read about in a trade journal ultimately shamed everyone else into adopting a web-based approach for all communication and cemented his status as a true: A) Creative originator. B) Entrepreneur. C) Godfather. D) Project manager.

,Answer: B B) Entrepreneur.

48) A large sample survey was used to ask a total of 2,615 managers within U.S. corporations what they considered to be the most important characteristic of effective leaders. The item that ranked #1 was: A) Inspiring. B) Honest. C) Imaginative. D) Dependable.

,Answer: B B) Honest.

107) What is considered corrupt in one country: A) Is always illegal in all countries. B) May be seen as normal business practice in another country. C) Should be clear and straight forward to those in all countries. D) Is corrupt all over the world.

,Answer: B B) May be seen as normal business practice in another country.

15) A common tactic project managers use when they realize their project is underfunded is to rely on: A) Intimidation. B) Political tactics. C) Asking for forgiveness rather than permission. D) The kindness of strangers.

,Answer: B B) Political tactics.

67) A project manager puts on his nontraditional hat and smoothly works the room, networking among functional managers and attempting to secure their cooperation with the project. This nontraditional role is BEST described as that of a(n): A) Ambassador. B) Politician. C) Cheerleader. D) Visionary.

,Answer: B B) Politician.

9) Which of these lists of duties is more reflective of managerial tasks? A) Creating vision and strategies B) Problem solving C) Long-term risk taking D) Communication by word and deed

,Answer: B B) Problem solving

83) Recent research in organizational leadership declares that the new project leader should be adept at: A) Analytics regarding project team performance. B) Recognizing and rewarding talent. C) Managing the progressive discipline process. D) Analytics regarding the project's performance.

,Answer: B B) Recognizing and rewarding talent.

102) According to PMI's code of ethics, project managers have a high regard for themselves, others, and the resources entrusted to them. This is best described as: A) Responsibility. B) Respect. C) Fairness. D) Honesty.

,Answer: B B) Respect.

85) The Bennis article on competencies that determine a project leader's success indicates that it is crucial to continually remind the team: A) What the deadline is. B) What is important. C) Who their leader is. D) Who the customer is.

,Answer: B B) What is important.

105) The project manager's responsibility to maximize the overall value for project stakeholders best describes the ________ orientation of normative ethics. A) process B) outcome C) character D) financial

,Answer: B B) outcome

19) Task-oriented leadership behavior is characterized by: A) Showing trust in project team members. B) Acting friendly and supportive towards project team members. C) Contributing to the completion of project assignments. D) Recognizing the accomplishments of team members.

,Answer: C C) Contributing to the completion of project assignments.

50) Pettersen's study of project managers found that most do not have the capacity to exercise power that derives from formal positional authority and therefore they must develop: A) Project champions. B) Cadres of trained professionals. C) Effective influencing skills. D) Efficient communications networks.

,Answer: C C) Effective influencing skills.

95) One practical step that should be taken in order for an organization to begin developing a core of project management professionals is to: A) Fire the unprofessional project managers. B) Hire professional project managers. C) Formalize the organization's commitment with training programs. D) Review instances where projects were poorly managed.

,Answer: C C) Formalize the organization's commitment with training programs.

64) Michael wants to carry out his mentor's long-range strategic vision of expanding the company's customer base by entering the casino business in Las Vegas. He issues a series of memos that explain the importance of these projects and makes sure that all necessary resources are at the disposal of the project management team, which is fortunate to have such a(n): A) Creative originator at the helm. B) Entrepreneur. C) Godfather. D) Project manager.

,Answer: C C) Godfather.

86) The new leader and the led are: A) Separate but equal. B) Strange bedfellows. C) Intimate allies. D) Separated by a common language.

,Answer: C C) Intimate allies.

3) In a partnership, each member of the project team is responsible for the project's outcomes and the current situation, whether it is positive or shows evidence of project problems. The term that BEST describes this responsibility is: A) Exchange of purpose. B) A right to say no. C) Joint accountability. D) Absolute honesty.

,Answer: C C) Joint accountability.

97) A recent development in many companies is to: A) Reassign functional managers to functions outside their area of expertise in order to build well-rounded employees. B) Reassign project managers back to functional duties as soon as a project ends; then assign them to the next project within their functional area. C) Keep skilled project managers in project work; when one project ends they are immediately assigned to another project. D) Hire talent from outside the organization, effectively outsourcing project management talent to professional project management organizations.

,Answer: C C) Keep skilled project managers in project work; when one project ends they are immediately assigned to another project.

10) Which of these duties is more reflective of a leader's tasks? A) Efficiency of operations B) Delegation and maintaining C) Motivation and inspiration D) Marshalling resources

,Answer: C C) Motivation and inspiration

104) The focus of what a person or organization ought to do in when faced with a particular situation is referred to as: A) Emotional ethics. B) Substantive ethics C) Normative ethics. D) Behavioral ethics.

,Answer: C C) Normative ethics.

74) Champions bring a great deal of energy and emotional commitment to their project ideas, but: A) Most organizations have an oversupply of this. B) Cannot effectively be the manager of a project. C) Often refuse to give up on a project that has completely failed. D) Must spend an equal amount of time and effort discouraging other projects that compete for the same resources.

,Answer: C C) Often refuse to give up on a project that has completely failed.

24) Which of these behaviors is indicative of group maintenance? A) Stimulating communication B) Clarifying communication C) Process analyzing D) Process structuring

,Answer: C C) Process analyzing

68) There is a significant chance that the project can be executed successfully but if it can't, the project manager and team may be updating their resumes. This champion can BEST be described as a(n): A) Administrator. B) Ambassador. C) Risk taker. D) Visionary.

,Answer: C C) Risk taker.

44) The emotional intelligence element that implies having a deep understanding of one's own strengths and weaknesses, ego needs, drives, and motives is called: A) Motivation. B) Self-regulation. C) Self-awareness. D) Social skill.

,Answer: C C) Self-awareness.

11) Which of these is more characteristic of a manager? A) Develop new processes B) Originate C) State their position D) Focus on people

,Answer: C C) State their position

16) Project team motivation comes primarily from: A) The project manager. B) The project champion. C) Within each team member. D) The project client's acceptance.

,Answer: C C) Within each team member.

4) The authentic atmosphere of straightforwardness that is vital for project manager and team to function in can be described as: A) Exchange of purpose. B) A right to say no. C) Joint accountability. D) Absolute honesty.

,Answer: D D) Absolute honesty.

87) Which of these behaviors is BEST for managing an intercultural project team? A) Standardize communications based on the preference of the project manager. B) Classify members of the project team in accordance with popular stereotypes. C) Minimalize cultural differences. D) Achieve a detailed understanding of a culture's history.

,Answer: D D) Achieve a detailed understanding of a culture's history.

61) Your professor (yes, that person that has been informing and entertaining you for the past few weeks) has tirelessly advocated for a project management class. When the Dean and most of the rest of the faculty said no, your professor took the case for project management to the streets, ultimately securing it on the schedule this semester. The project management term that BEST describes your professor's role is: A) Director. B) Advocate. C) Instigator. D) Champion.

,Answer: D D) Champion.

96) A reward system for project management should be: A) Greater than rewards for process management. B) Based on the money saved managing the project. C) Based on the money generated by the project. D) Differentiated from normal functional rewards.

,Answer: D D) Differentiated from normal functional rewards.

106) A project manager misappropriated funds they were entrusted for contingency reserves for their own person use. This best describes: A) Bribery. B) Extortion. C) Nepotism. D) Embezzlement.

,Answer: D D) Embezzlement.

49) Among the essential abilities for effective project managers identified by a survey of 58 firms on their project management practices and skills was: A) Obfuscation. B) Humor. C) Speed. D) Experience.

,Answer: D D) Experience.

70) The administrative duty is BEST described by: A) Managing and controlling the activities of the team. B) Gaining access to the necessary resources to ensure a smooth development process. C) The ability to provide leadership for the project team. D) Handling the important executive side of the project.

,Answer: D D) Handling the important executive side of the project.

103) If a project manager communicated a false project status to stakeholders, stating that the project was ahead of schedule and under budget, although it was the opposite, so they would think the project was doing much better than it really was, this would best be described as an issue of: A) Responsibility. B) Respect. C) Fairness. D) Honesty.

,Answer: D D) Honesty.

12) Which of these is more characteristic of a leader? A) Strive for control B) Do things right C) Demand respect D) Inspire trust

,Answer: D D) Inspire trust

25) Based on a study of successful American project managers as perceived by project team members, the most important characteristic of a project manager is: A) Visionary. B) Good communicator. C) Good motivator. D) Leadership by example.

,Answer: D D) Leadership by example.

17) It is most important that a project manager: A) Focuses on meeting daily challenges head on. B) Focuses on meetings. C) Remembers the overall picture, or goals, that define the project. D) Operates on the boundary between strategy and tactics.

,Answer: D D) Operates on the boundary between strategy and tactics.

75) Classic project champions are often more comfortable: A) Performing traditional project activities. B) Avoiding their projects during the early stages. C) Avoiding their projects through the final stages. D) Performing nontraditional project activities.

,Answer: D D) Performing nontraditional project activities.

13) A more apt title for a project manager is: A) Controller. B) Comptroller. C) Project director. D) Project leader.

,Answer: D D) Project leader.

92) In the new project management professionalism model: A) Personnel should be in a state of flux with regard to job assignment, moving between functional and project roles. B) Process skills will not be important. C) Traditional project champion activities will supplant the currently emphasized nontraditional skills. D) Project managers and support personnel should be have a clear career path.

,Answer: D D) Project managers and support personnel should be have a clear career path.

45) Friendliness with a purpose describes: A) Empathy. B) Self-regulation. C) Obsequiousness. D) Social skill.

,Answer: D D) Social skill.

65) Which of the following is a traditional duty of a project champion? A) Cheerleader B) Visionary C) Politician D) Technical understanding

,Answer: D D) Technical understanding

51) If all the project management studies discussed in the text are synthesized, it quickly becomes apparent that the key to understanding leadership behavior is to focus on: A) Where in the organizational hierarchy the project leaders are located. B) Where in the organizational hierarchy the project team members are located. C) Who the leaders are. D) What the leaders do.

,Answer: D D) What the leaders do.

20) Which of these behaviors is task-oriented? A) Every Friday is ice-cream day at the job site; everyone gets a double dip of their favorite flavor. B) The employee of the month plaque is updated monthly and placed in a prominent position near the checkout stand. C) The dean reached into his pocket, extracted his money clip and peeled off $3,000, saying, Why don't you pick out some window treatments for the office? Something nice. D) When my computer broke, the project manager had it replaced immediately.

,Answer: D D) When my computer broke, the project manager had it replaced immediately.

21) Group maintenance behavior would be exhibited by a project manager who: A) Provides the necessary support and technical assistance. B) Plans and schedules activities and resources appropriately. C) Contributes to the completion of project assignments. D) Works with subordinates to understand their problems.

,Answer: D D) Works with subordinates to understand their problems.

69) A(n) ________ maintains a clear sense of purpose and a firm idea of what is involved in creating the project. A) politician B) ambassador C) cheerleader D) visionary

,Answer: D D) visionary