Week 5 Knowledge Check

Which of the following is a useful tool to determine how an organization defines winning?

Balanced scorecards

_____ occurs when leaders insist that the followers spend long hours at work.

Presenteeism

In comparing teams and group members, which statement is most likely true?

Team members can readily identify who is and who is not on the team; identifying members of a group may be more difficult.

Which of the following factors causes an employee to leave an organization?

compensation

In the context of group roles, which of the following is an example of a dysfunctional role?

dominating

According to the seven theories of satisfaction, which of the following theories or approaches focuses on giving employees work that they find meaningful?

herzberg's two-factor theory

In the 9-box matrix, an employee who is termed as a "solid professional" is someone who has shown

low potential.

The inefficiencies created by more and more people working together are called

process losses.

In the context of job satisfaction, which of the following occurs when leaders or followers are unclear about what they need to do and how they should do it?

role ambiguity

In the context of the developmental stages of groups, which of the following stages is characterized by intragroup conflict, heightened emotional levels, and status differentiation?

storming