Which of the following is not an ethical issue commonly faced by staffing professionals? Being asked not to lower hiring standards to meet a demand hiring goal An organization's staffing strategy should be derived from and clearly support its ______. Bu

Using data to evaluate how well the characteristics identified in a job analysis predict job success and other important outcomes is ______.

Analytics

What can help an employer streamline the hiring process and reduce hiring costs?

Analytics

Software that tracks recruits to help recruiters identify how many candidates are at each stage of its hiring process is called a(n) _____.

Applicant tracking system

The correlation coefficient between a selection test and job performance is 0. This means the selection test _____.

and job performance are unrelated

The extent to which recruiters influence job seekers depends on the degree to which recruiters _____.

are seen as reliable signals of what it would be like to work for the company

A personality test that measures the intended personality trait but also assesses elements of an unrelated trait has ______ error.

contamination

The ______ ethical approach defines a morally correct action as one that an individual has a moral right to do and that does not infringe on the moral rights of others.

human rights

Predictive data is information used to _____.

make projections about outcomes

The first step in the external recruitment process is to _____.

secure job requisition approval

Which of these should be shared with job applicants in the latest stage of the recruiting process?

Company benefits

_______ are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well.

Competencies

ROM Corporation had kept all its hiring plans on hold during the last four quarters because the economy was in a state of recession. ROM manufactures data cards, memory chips, and LCD monitors. The company is analyzing market trends in order to reassess its hiring strategy for the coming year. Which of the following, if true, would most support the argument for restarting hiring?

Computer manufacturers have aggressively started hiring more staff.

Comparing the percentages of men, women, or minorities in various job categories to see if men, women, or minorities are disproportionately represented in certain workforce categories is an example of a ________.

Concentration statistic

Anna is the manager of human resources at Alcatec Inc. She is comparing the number of employees required over the next six months versus the capabilities of her existing workforce adjusted for attrition. She is trying to identify any gaps between the two. Which step of the workforce planning process is discussed here?

Conduct a workforce analysis

Information about important outcomes of the staffing process is called _____.

Criterion data

When Mary believes that it is ethical to use a hiring method that is illegal in the U.S. in another country in which it is legal to use, she is probably applying which ethical approach?

Cultural relativism

Ed Waters is a former CEO who was responsible for the dramatic turnaround of a food company. When Ed retired, Phil, the CEO of a travel agency, invited him to be a business consultant for the travel company, hoping that Ed's unusual strategies could work the same magic twice. Phil created a new designation and position in the company for Ed. This is an example of _____.

Idiosyncratic staffing

If an employer has 200 applicants, interviews 50 of them, and ultimately hires 20 of them, what is its hiring yield?

If an employer has 200 applicants, interviews 50 of them, and ultimately hires 20 of them, what is its hiring yield?

Which of the following is a disadvantage of using the task inventory job analysis method?

Inability to distinguish superior from average workers

_______ will lessen the burden placed on the assessment system.

Increasing the quality of the applicant pool

Which of the following recruitment strategies can reduce the possibility of overlooking qualified internal talent?

Internal job posting systems

Which of the following is a benefit of social networking as a sourcing method?

It increases diversity of talent available

When Mary's Macaroons conducted a ______ on its customer service positions, it found that 35% of the customer service employee's time was being spent on administrative duties, not focusing on customer service.

Job analysis

Which of the following observations is true?

Job recruited using batch recruiting typically take a longer time to fill than jobs recruited using continuous recruiting.

Which of the following forecasting methods relies on the experience and insights of people in the organization to predict a firm's future employment needs?

Judgemental forecasting

Organizations relying on a cost-leadership strategy would have what type of talent philosophy?

Keeping salaries as low as possible to control costs

When Mary hires a candidate because they went to the same university, which of the following has occurred?

Like-me bias

In geographic targeting, the labor market used to source lower-level positions in a firm is most likely to be _____.

Local

Legal reasons for doing a job analysis relate to _____

Making sure that hiring methods are job related

Skylark Corporation produces apparel for women. The firm experienced rapid growth when it first opened, but for the last couple of years business growth has slowed but revenues remain good. Skylark is probably in the _____ phase of its life cycle.

Maturity

The time it takes to fill a position is an example of a _____.

Metric

The degree to which the composition of a reward package matches the needs and preferences of applicants of employees is the package's ______.

Mix

When a competing hospital calls for an employee recommendation, a hospital manager fails to disclose negative information about a previous employee who was discharged for improper and reckless behavior towards a patient. This could be an example of _____.

Negligent Referral

When a manager wants her employer to hire her niece this is an example of _______.

Nepotism

_____ predicts how busy an employer will be at a particular time and how many employees it will need as a result.

Demand forecasting

A behavior that interferes with leader performance is a _____.

Derailer

When a manager specifies what a new job will require and how it should be done she is engaging in job _____.

Design

Firms operating globally often need to give some latitude to their local managers to tailor their strategies and practices to meet the needs of their locations. This highlights the _____ aspect of global sourcing.

Differentation

If a company makes promises to a recruit that it does not intend to keep, it could be found guilty of ________.

Fraudulent Recruitment

Roberto applied to the post of a software engineer at Tech Infosystems. He was asked to correct a software problem as a screening test and then interviewed by a panel that comprised of a hiring manger, the HR manager, and a software engineer from the firm. Which of the following statements, if true about the recruitment process, would result in Roberto concluding that the procedural fairness was high?

He could not correct the software problem in the screening test and was not selected for the position

To maximize an employer's investment in staffing, it should focus on the jobs that are critical to ______.

Obtaining its competitive advantage

Greg's Bakery is planning to diversify into producing and selling candy. It has opened a new factory to support this plan, and the factory is ready to be staffed. The top management at Greg's has decided that it is willing to offer the best salaries in the industry to its latest employee additions. In this situation, which of the following staffing goals should Greg's follow?

Hiring the best qualified employees

If a test score is at the 90th percentile, then which of the following is true?

Only 10% of the test takes scored higher than this.

Which of the following is true of a "closed shop"?

Only union workers are employed.

Hiring people who are efficient, and willing to follow standardized procedures would support a(n) _____ competitive advantage.

Operational excellence

Strategic sourcing is facilitated by the use of artificial intelligence and algorithms that do not _____

Perpetuate unconscious bias

If a staffing specialist evaluates the external labor market to determine how challenging it will be to hire the talent her employer needs over the next few years, which of the following is being done?

Planning

SteelMakers Inc. (SMI) is in urgent need of senior sales executives. Sales have declined in the last three quarters while the market share of their leading competitor, Steelworld, has steadily increased. SMI has realized that they are losing out not because of inferior products, but because they have not been able to pitch their products as well as Steelworld. After careful observation of the sales efforts of the latter, the SMI management has decided to offer extremely lucrative, hard to refuse, deals to one or two selected members of Steelworld's sales team. Which of the following modes of sourcing is SMI using in this case?

Poaching

Affirmative action means _____.

Proactive plans to ensure nondiscriminatory results in employment practices

Which of the following does an employer have to do if it wants to hire successfully from the traditional labor pool?

Provide competitive pay

Presenting both positive and potentially negative aspects of a job to recruits is a ________.

Realistic job preview

When a staffing professional analyzes which recruiting source(s) produced the highest quality new hires he is performing a _____.

Recruiting yield analysis

How dependably or consistently a measure assesses a particular characteristic is the measure's ________.

Reliability

Retainer firms are _____.

Search firms who charge employers a fixed fee in advance of placement

Linda, a qualified and experienced nurse, is being interviewed for the position of a senior care nurse at a facility for terminally ill patients. Which of the following, if true, would suggest self-selection has taken place in this situation?

She was shown a video depicting a "day in the life" of a worker as this facility and realized that the job entailed far more hardships than she had anticipated

Karen learns that her new job at the bookstore has no other female employees. Thinking that this could lead her employers and coworkers to treat her unfairly, she declines the offer. This is an example of ________.

Signaling

Strategic staffing means _____.

Staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness

______ is being used to speed up hiring, lower hiring costs, and enhance the candidate experience during the hiring process

Staffing technology

Asking all job candidates questions from the same interview schedule in the same way is an example of _____.

Standardization

Which of the following is an internal recruiting source?

Succession management

Which of the following are detailed records or databases that summarize each employee's skills, competencies, education, training, languages spoken, and chances of being promoted?

Talent Inventories

Which of the following, if true, would require a company to make adjustments to its historical employee-productivity ratios?

The company is adopting a more efficient manufacturing system.

How can an organization with a positive employer branding image increase the quality of its applicant pools?

Train recruiters in relevant marketing principles

A role that directly generates revenue for an employer is a _____.

Value creator

Which of the following refers to the spread of the data around the midpoint?

Variability

Which of the following is a common ethical issue in recruiting?

What information to communicate to job seekers

Employment-at-will is an employment relationship which _____.

Allows either the employee or employer to terminate the employment at any time.

In staffing, O*NET is used for ________.

Background job analysis information

Which of the following is not an ethical issue commonly faced by staffing professionals?

Being asked not to lower hiring standards to meet a demand hiring goal

An organization's staffing strategy should be derived from and clearly support its ______.

Business strategy

According to the resource-based view of the firm, in order to create value, staffing practices must _____.

Enhance the differentiation of the firm's products

Bella Vista Inc. needs to hire a new marketing manager after the former manager retired. The company recruited James Anderson, who was employed in Webster & Co., and offered him the job of manager. This is an example of _____.

External talent focus

Applicants often react negatively to an assessment they do not perceive to have high ______.

Face validity

Which of the following arguments about job analysis is most effective in order to gain the support of top managers?

The process will help identify employee characteristics that will augment the firm's business strategy and increase the company's return on its staffing investment.

What is the best conclusion given the following information about research technicians employed in the scientific wing of a pharmaceutical organization?Females comprise 60 percent of the current workforce and 50 percent of the relevant population (research technicians). Males comprise 40 percent of the current workforce and 50 percent of the relevant population.

There is a disparate impact on males as research technicians.

What is the disadvantage of getting line managers to recruit for a firm?

They have to take time out from their actual jobs.

When a team of employees analyzes their work flow to improve efficiency, this is an example of _____.

Workflow analysis

An accounting test that fails to assess an important area of accounting knowledge has _____ error.

deficiency