12.0 System Management 10 - 15

You need to configure File History to automatically delete any stored snapshots that are older than one month. Click the Control Panel option you would use to do this.

Advanced settings

One day, while trying to start your Windows 10 computer, the system displays the following error: Windows could not start. Could not read from the selected boot disk. Check boot path and disk hardware. Which of the following will most likely fix the problem?

Boot into the recovery environment and run the bootrec /rebuildbcd command.

Rodney, a user in the research department, reports that he is experiencing blue screen errors while using his Windows computer. You ask Rodney if anything has changed on the computer recently. Rodney explains that he recently installed a TV tuner board in an expansion slot. Now he has to reboot the computer every time he loads the TV tuner application to watch TV. You need to fix Rodney's computer and prevent Rodney from using the TV until you can install an updated driver. What should you do?

Boot the system into Safe Mode. Disable the TV tuner driver in Device Manager.

Sysem Restore is currently disabled for all volumes on a Windows 10 system. You need to enable System Protection for the C: volume. Click the option you would select to do this.

Configure

You want to make sure that you always have the latest patches installed on your workstation for an order entry application created by DataComLink corporation. What should you do? (Select TWO.)

Configure the application to automatically download and install updates as they are released. Check the DataComLink Website regularly for patches and updates to the software.

Users have been experiencing periodic system lockups that generate the same error message. After checking Microsoft's website, you find that a hotfix is available to address the issue. What should you do next?

Deploy the hotfix on a test computer.

Nathan, a long-time Mac user, has been using his Mac computer for some time now with no issues. Recently, however, he reported that his Mac will unexpectedly tell him that his computer must be restarted by holding down the Power button for several seconds or by pressing the Restart button. Assuming that this is a symptom of kernel panic, which of the following steps would be the BEST first step for troubleshooting this issue?

Do a safe boot.

What is the recommended size of the paging file under normal circumstances on a Windows 10 system with 8 GB of RAM installed?

Equal to the amount of physical RAM.

You have a computer that runs Windows 7, and you want to install Windows 10. You are not concerned about keeping any of the existing data currently on the drive, and you want to do a clean install. After placing the Windows 10 installation DVD in the optical drive, you restart the computer, but it does not boot to the DVD, and you are unable to install Windows. Which of the following are the BEST methods for installing Windows from the DVD? (Select TWO. Each choice is a complete solution.)

From the UEFI or BIOS firmware, change the boot order. While the computer is rebooting, press the boot menu function key.

Which of the following terms describes a Windows operating system patch that corrects a specific problem and is released on a short-term, periodic basis?

Hotfix

Which of the following actions directly improves system security on a Windows workstation?

Install the latest updates.

Which aspects of virtual memory can you configure on a Windows workstation? (Select TWO).

Maximum size of the paging file Location of the paging file

You turn on your desktop computer. You can hear the fans start up, but the monitor remains blank. You wait a while, but it doesn't appear that anything else is happening. The hard drive activity light doesn't show activity, and you never hear the sound that plays when Windows loads. Which of the following are the most likely cause of the problem? (Select THREE).

Memory processor video card

To protect a Windows 10 system, you've configured System Restore to automatically protect your system using restore points. Will this adequately protect the user data on the system?

No, you need to enable File History.

You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which log file is the boot logging information now being written?

Ntbtlog.txt

Micka, a tech-savvy employee, tried to upgrade her computer from Windows 7 to Windows 10 from the internet. Something went wrong during the upgrade, and Micka's computer will no longer boot to Windows. She has brought her computer to the IT department for you to repair. You have tried to repair the computer, but you are unable to get it to boot to Windows. Which of the following methods would be the QUICKEST way to get Micka's computer back to its original Windows 7 operating system?

Restore her system using the recovery partition.

You want to perform a Windows update on your Windows 10 computer. Before doing so, you want to make sure you can easily go back to the state it was in prior to the update. Which of the following Control Panel utilities is BEST to enable and use prior to the update?

System protection

You are an IT technician for your company. One of your employees calls and tells you that every time they turn their computer on, they hear three beeps. Which of the following BEST describes an accurate reply to this employee?

Three repeated beeps may mean different things. First, we need to check the motherboard documentation.

You need to protect the user data on a Windows 10 system. Which tools could you use to do this?

Windows 7 (Backup and Restore) file history

You are troubleshooting a Windows 10 system that won't boot. The system appears to initialize just fine and post completes correctly. However, Windows doesn't load, and an error message is displayed on the screen, indicating the operating system couldn't be found. You determine that the Master Boot Record (MBR) is corrupt. To fix the issue, you do the following: 1. Boot the system from the Windows 10 installation DVD. 2. Access the Recovery Environment. 3. Open a Command window. Enter the command you can run at the command prompt to address this issue.

bootrec /fixmbr

As you are working on your Windows 10 computer during a fierce thunder storm, lightning strikes the nearby transformer, and your office loses all power. Since your laptop's battery is dead, your computer instantly turns off. Once power to the building has been restored, you turn your computer on and notice that you are now getting a missing DLL error message. Which of the following tools is MOST likely to rectify this issue?

sfc

You want to scan the integrity of all protected system files on your Windows 10 system, but not repair them. Which command should you use?

sfc /verifyonly

Which of the following is another name for the paging file?

virtual memory

Consider the virtual memory configuration for the Windows 10 system shown in the exhibit. Given that this Windows 10 system has 16 GB of system RAM and three hard disks installed, which configuration change could you make to the paging file to increase system performance?

Add paging files to the E: and F: volumes.

Which tool would you use to configure the paging file location and size on a Windows system?

Advanced System Settings in Control Panel

You work as the IT administrator for a small startup company. Lily's computer has two internal hard drives and runs Windows 10. She is concerned that she may accidently delete a file or that her primary hard disk may fail at some future time. She has come to you for suggestions about how to protect her files. Due to the size and revenue of this startup company, resources are somewhat limited. Which of the following would BEST protect Lily's files?

Back up her files using File History.

Wendy had been searching the internet for a great deal on jewelry. While looking at one site, a pop-up was displayed that told her she had just been chosen as the winner of a nice prize. Being excited to win, Wendy clicked on the link provided to claim her prize. The next day, when Wendy tried to turn on her computer, her computer displayed the Blue Screen of Death (BSOD). After interviewing Wendy, you suspect that the pop-up she clicked on installed some malicious software that has caused her computer to lock up. Which of the following is the BEST place to begin repairing Wendy's computer?

Boot the computer from the Windows installation disc and run Startup Repair.

You want to configure your Windows 10 workstation so that it can get Windows updates directly from other Windows 10 systems on the network that have already downloaded them from Microsoft. Click the Settings app option you would use to do this.

Choose how updates are delivered

You need to back up user data on a Windows 10 system. The computer has a single SSD storage device installed that contains both the Windows operating system (in C:\Windows) and user profile data (in C:\Users). You plan to do the following: • Use Backup and Restore to backup user data. • Run the backup automatically every night at 11:00 p.m. • Store the backups in the C:\Backups folder. • Include a system image in each backup. Will this configuration work?

No. Backups created with Backup and Restore can't be stored on the drive that contains the information being backed up.

To protect user data on a Windows 10 system, you've configured System Restore to automatically create restore points for the C: volume. Given that your user profile data is stored in the default directory (C:\Users), will this strategy adequately protect your users' data? (Select TWO).

No. You need to create a backup of your user data as well. No. You need to enable File History.

You have been having trouble with your laptop crashing. You would like your computer to create a memory dump file when it crashes. Where should you place the paging file?

On the system volume

You need to boot a Windows 10 system into Safe Mode. Which steps will accomplish this task? (Select TWO. Each choice is a complete solution.)

Press F8 at Startup. In Safe Mode, select Start > Settings > Update & Security > Recovery > Advanced startup > Restart now.

You have configured your Windows systems to automatically back up user data every night at midnight. You also take a system image backup once per month. What else should you do to ensure that you are protected from data loss? (Select TWO.)

Regularly test restoration procedures. Store a copy of all backups off-site.

You are an IT technician for your company. Fred calls you complaining that every time he opens his internet browser, the default home page has been changed to a site he is not familiar with. You suspect this change is being caused by a malware infection on his system. However, after you run antimalware and antivirus software on Fred's system, it is still having the same issue. Which of the following would be the next BEST way to remove the malware?

Restore Fred's computer back to a previous restore point.

An administrator configures the Time Machine application on Mac OS computers and develops scripts that use the tar command on Linux computers. Which of the following best practices is the administrator following?

Scheduled backups

You're troubleshooting a computer that runs Windows 10. The operating system has halted. and a blue screen isdisplayed on the monitor with an error message. What is the first step you should take to troubleshoot the issue?

Search for the error in Microsoft's knowledge base.

Marcus was attempting to tweak the way his Windows 10 workstation boots when he inadvertently corrupted his system boot files. It will now no longer boot to a logon prompt. He boots the system from the Windows installation disc and accesses the Recovery Environment. What should he do next?

Select Troubleshoot > Advanced Options > Startup Repair

You have just installed the latest Windows updates on your Windows 10 computer. After the computer has rebooted, you get the following error message: Error: Windows failed to start. A recent hardware or software change might have caused the issue after you installed Windows updates. Since your computer won't start, you have booted your computer into the Advanced Options section of the Windows 10 recovery environment (see image). While troubleshooting this issue, which of the advanced options would be the BEST to try first?

Startup Repair

Sysem Restore has been enabled for all volumes on a Windows system. Recently, a new network driver was installed on the system. However, the driver code contained bugs, and now your network board no longer functions. You are unable to access the internet to download an older version of the driver. You need to revert the system to a prior restore point that was taken before the driver was installed. Click the option you would use to do this.

System Restore

You would like to run an application on your Windows workstation every Monday at 3:00 p.m. Which tool would you use to configure the application to run automatically?

Task Scheduler

Why should backup media be stored offsite?

To prevent the same disaster from affecting both the system and its associated backup media.

How can you keep a Windows 10 system from automatically restarting after a critical system error occurs?

Use the Disable automatic restart after failure option on the Advanced Startup Options menu.

You have a Windows system with two SATA hard drives, one used for the operating system and the other used for storing data. You have traced recent problems to a fault in the system motherboard. You replaced the motherboard and reconnected all the hardware. When you started the computer, the system showed the startup information screen, but then returned an error that an operating system could not be found. What should you do? (Select TWO. Each option is part of the complete solution.)

Verify the operating system SATA drive is configured as the boot drive in the UEFI configuration. Change the boot order in the UEFI configuration.

Recently, a Windows 10 update was automatically downloaded and installed on your Windows 10 system. After you install the update, your contact manager database application no longer works correctly. You want to uninstall the latest updates to see if the application starts working again. Click the option you would use in the Settings app to do this.

View your update history

You work for a large company as the IT administrator. With the many external attacks being perpetrated in the form of security breaches being found in applications, you are concerned that your Windows 10 computers may be vulnerable. You also want to ensure that Windows is using the latest features. Which of the following would BEST protect your computers?

Windows updates

While using a Windows 10 system, you accidentally downloaded and installed a malware package from a phishing email exploit. You were able to reboot the system into Safe Mode and use System Restore to revert the system to a point in time before the malware infection occurred. Given this information, which of the following are true? (Select TWO).

Your user files were not affected when the system was reverted to the restore point. You must reinstall any applications that were installed after the restore point was taken.

You have just received a call from one of your customers. He informs you that after turning his computer on, he received the following error: Error loading operating system BOOTMGR is missing Press Ctrl+Alt+Del to restart Every time he restarts his computer, the same error is shown. Which of the following tools is BEST for fixing this issue?

bootrec