2064 final ch 12

A _____ is a coordinated phone call among 3 or more group members.

Audio conference

Which of the following guidelines will help you conduct and participate in an effective audioconference?

Distribute the minutes of the meeting as soon as possible.

All of the following statements represent disadvantages to using audioconferences EXCEPT a. They can make group members feel isolated. b. They may reduce group cohesion. c. They are less expensive than videoconferences. d. They are ineffective for sharing and editing documents. e. They allow members to tune in and out of the meeting.

They are less expensive than videoconferences.

Which of the following answers is a disadvantage of using videoconferences to conduct group meetings?

They are not effective for collecting data and detailed planning.

Email is an example of

asynchronous communication.

Threaded discussions are characteristics of virtual groups using

bulletin boards

Which group dialectic is represented in Patricia Wallace's concept of group polarization?

conformity ↔ nonconformity

Media Richness Theory claims that

face-to-face group communication is often the most successful because it is the richest communication medium.

According to your textbook, software and hardware that provide group members with the ability to generate and evaluate ideas, make decisions, and use different voting procedures are known as

group decision support systems

Computer conferences that occur simultaneously in real time are examples of

synchronous communication.

Group polarization often intensifies in virtual groups because

there are fewer nonverbal cues to moderate members' opinions and behavior.

A study by Staples and Webster identifies several "best practices" that can significantly improve group performance and member satisfaction in virtual groups. Which of the following answers is NOT one of their best practices? a. We have the right people, skills, and funding to achieve our goal. b. We have members who prefer to work in virtual groups rather than in face-to-face meetings. c. We have adequate electronic communication skills training. d. We have adequate remote coordination skills training. e. We have appropriate and effective information technology and support.

. We have members who prefer to work in virtual groups rather than in face-to-face meetings.

The digital divide refers to

. inequalities in access to, distribution of, and use of information technology between 2 or more populations.

Which country is the most wired nation on the planet?

South Korea

Which of the following statements best explains an advantage of synchronous communication?

There is more spontaneous and dynamic interaction

Which of the following answers is an advantage of using bulletin boards to conduct virtual meetings?

They are effective for brainstorming and information sharing.

All of the following statements represent disadvantages to using text conferences EXCEPT a. They can lead to misunderstandings because they lack visual and oral cues. b. They can limit participation by members who are poor typists or writers. c. They can frustrate members who like or need to talk through ideas. d. They can limit participation by highly talkative members. e. They can decrease social support for members.

They can limit participation by highly talkative members.

Which of the following answers is NOT an advantage of using group decision support systems to conduct group work? a. They usually result in shorter and more productive meetings. b. They require training, facilitation, and technical support. c. They are efficient ways to tap expertise and opinions. d. They can reorganize and prioritize ideas and issues in a variety of ways. e. They are good for brainstorming, displaying data, and evaluating options.

They require training, facilitation, and technical support.

Which of the following answers is NOT an advantage of using group decision support systems? a. They are good for brainstorming. b. They require very little technical training and assistance. c. They facilitate collaboration. d. Input can be anonymous. e. The process can inhibit groupthink.

They require very little technical training and assistance.

Dr. Ramon C. Barquin published a "Ten Commandments for Computer Ethics." All of the following commandments are included in his list EXCEPT a. Thou shalt not use a computer to harm other people. b. Thou shalt not copy or use proprietary software for which you have not paid. c. Thou shalt not appropriate other people's intellectual property. d. Thou shalt think about the social consequences of the program you are writing or the system you are designing. e. Thou shalt not express controversial opinions that could distress or offend others.

Thou shalt not express controversial opinions that could distress or offend others.

Which of the following consequences is a drawback of audioconferencing?

a. Group members may feel isolated. b. Group members may work on other tasks during a conference call. c. Group cohesion may be reduced. d. all of the above e. none of the above ALL

Which of the following answers describes a characteristic of asynchronous communication?

a. It is linear. b. Immediate feedback is not received. c. It is not interactive. d. It is more deliberate than synchronous communication. ^^ all of the above

Duarte and Snyder recommend a set of best practices for making electronic meeting system conferences more effective. Which of the following answers in NOT a best practice for this type of group meeting?

a. Make sure everyone in the group has a turn facilitating the meeting to keep the group moving through the agenda.

A study by Graetz and his colleagues concludes that group members using text-only communication

a. have more difficulty coordinating input. b. have more difficulty verifying information. c. take longer to make decisions. d. have difficulty solving complex problems. ^^ experience all of the above.

Some group members find it easier, more comfortable, and safer expressing disapproval and disagreement online than in face-to-face situations. Which group dialectic is represented in this aspect of virtual groups?

conflict ↔ cohesion

Which of the following answers is NOT an essential guideline for conducting and participating in an effective videoconference? a. Limit participation to no more than 3-6 group members. b. Dress appropriately. c. Identify yourself by name whenever you speak. d. Always keep your comments short and to the point. e. all of the above

dress appropriately

Dr. Ivan Goldberg lightheartedly posted a diagnosis for , which he described as a maladaptive pattern of internet use leading to clinically significant impairment or distress.

internet addiction disorder

Which of the following answers is NOT an advantage of using textconferencing for virtual group communication? a. It can save time and money. b. It allows time for reflection. c. It reduces nonverbal influences. d. It produces a written record. e. It allows for quick dissemination of information.

it reduces noon verbal influences

When engaging in a virtual group meeting via email, you should

use correct grammatical form

Which of the following answers describes 1 of the many advantages of using audioconferences as a medium for virtual group work? Audioconferences

use telephones to which most members have easy access.