384 quiz questions

four qualities of HR

-valuable -rare -cant be imitated -no good substitutes

A _____ refers to background information about a job's positive and negative qualities.

realistic job preview

In the Fleishman Job Analysis System, _____ are typically asked to evaluate a job in terms of the abilities required to perform the job.

subject-matter experts

Paul, a manager at a logistics company, wants to bring in temporary workers to handle the extra work of loading and unloading deliveries during the holiday shopping season. Which of the following statements expresses a disadvantage of Paul's idea?

The temporary workers may be paid less than permanent employees.

Which of the following is true of using application forms in a personnel selection process?

They enable organizations to narrow the pool of candidates to a number they can afford to test and interview.

_____ requires constructing and applying statistical models that predict labor demand for the next year, given relatively objective statistics from the previous year.

Trend analysis

In which of the following situations can simplifying jobs be most beneficial?

When the costs of errors are severe

Antonio, the plant manager of Giga Manufacturing, asks the company's industrial engineer to review the manufacturing work and make the jobs more efficient. Dawn, the company's human resource manager, advises Antonio that they should also investigate other approaches to job design for the manufacturing positions. Which of the following is the best reason for Dawn's advice?

a focus solely on efficiency can make jobs seem boring and meaningless

According to your text, an organization's structure that has the authority concentrated in a few people at the top of the organization is considered _____.

Centralized

Which of the following is true of using reliability as a measure of success of a selection method?

It indicates whether something is measured consistently.

Which of the following is true of a generalizable method?

It is valid in contexts other than the context in which it was originally developed.

Which of the following is a true statement about the Civil Rights Act of 1991?

It places certain specific requirements on the choice of selection methods.

Which of the following statements is true of the Equal Employment Opportunity Commission?

It requires all employers to conduct the same type of background check for all and apply the same standards for acting on the information.

The list of the tasks, duties, and responsibilities that a job entails is known as a _____.

Job description

_____ refers to enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks.

Job extension

Which of the following is a true statement about internal sources of recruitment?

Organizations that use only internal sources of recruitment can wind up with a workforce whose members all think alike, which may be poorly suited to innovation.

The human resource department at Mega Corporation is overwhelmed with a constant flood of résumés submitted through its website and in response to the ads it places for job vacancies. Aanya, the department's manager, is concerned that the company will overlook excellent candidates because employees don't have time to carefully evaluate or remember all the applicants. How might an applicant-tracking system help the department?

by matching data in résumés against the company's selection criteria and storing records for future searches

_____ policies formally lay out the steps an employee may take to appeal an employer's decision to terminate that employee

due- process

Which of the following actions could a company do to effectively defend against discrimination claims regarding involuntary layoffs of older employees?

establish performance-related criteria for layoffs

Which of the following is true of a competency?

it is an area of personal capability that enables employees to perform successfully

Theodora, the human resource manager of a firm, is planning how to support a strategy of empowering employees. Currently, jobs are grouped based on different functions, such as customer service, manufacturing, and packaging. Theodora is considering a redesign in which members of various functions work in divisions responsible for a particular customer group. In what way could this redesign support the goals for employee empowerment?

Employees' responsibilities will be more broadly defined and focused on higher-level goals.

Katie is the HR manager at Potter Inc. She forecasts the labor demand and concludes that, due to a temporary decline in product demand, there will be a labor surplus after 6 months. Considering the length of time she has to implement the strategy, which of the following strategies would best help Katie deal with the labor surplus?

Hiring freeze

An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community, is called

Sustainability

In the context of workflow design, a job is defined as _____.

a set of related duties

Nuon Corp., a mobile phone manufacturing company, is bought by Source Inc., a computer hardware manufacturing company. This is an example of a(n) _____

acquistion