3CX Basic
3CX can update the firmware of supported IP phones and LEGACY
F
The PRO license key offers 5 ringing strategies for Ring Groups, while the Free license offers only 2.
F
The QR code can only be found in the 3CX Web Client and in the Welcome Email
F
The Tunnel port can be changed after the installation is complete while the SIP port cannot
F
You must set up your own PUSH account to use the 3CX Client on Android.
NO
Ring Groups have two Polling Strategies available that you can choose from.
T
The SIP port can only be configured during installation, SIP port change will require 3CX reinstallation
T
The Windows 3CX App can also be provisioned using the QR code.
T
The default length of the Voicemail PIN is 4 digits
T
The destination on Digital Reception is chosen based on the DTMF tone that the PBX receives from the caller.
T
The inbound rule settings for DID allows you to define different routing destinations based on the time of day.
T
If you choose to use your own public domain name for a 3CX install, it is the task of the person installing to provide a valid certificate during the installation wizard, to cover the chosen domain name.
T
If you choose to use your own public domain name for a 3CX installation, the task of the person performing the installation When connecting a phone to the network, the phone will be automatically provisioned without administrator intervention. is to provide a valid certificate during the installation wizard to cover the chosen domain name
T
Is the following statement true or false about VoIP providers supported with 3CX. :Supported VoIP providers that have been tested by 3CX can get 3CX technical support regarding their configuration
T
Outgoing calls can be made through the Voice Mailbox menu, if the appropriate option is enabled.
T
Provisioning is a term used, among other things, when IP phones upload a predefined configuration file
T
SIP ALG must be disabled on your firewall as it UNCONTROLLABLY alters the content within packets that are sent/received
T
The 3CX Client can be installed on computers running Windows, MacOS, Android and iOS operating systems
T
The 3CX client is a software application that allows you to make and receive calls
T
The Digital Receptionist destination is chosen based on the DTMF tone the PBX receives from the caller.
T
The OS Timezone is set automatically on Linux, based on your selection during the Setup Wizard. On Windows it is not set automatically.
T
The installer configures the operating system time zone according to what you selected during the Linux and Windows wizard.
T
The provisioning template of a phone provides all the necessary information a phone requires to connect to 3CX.
T
Using VoIP providers only requires that the forwarded/NAT ports on your firewall be SIP port (default 5060 UDP/TCP) and audio ports (default 9000-10999 UDP).
T
Voicemail is enabled by default on all new extensions.
T
When adding VoIP providers, you should ensure that firewall verification has run before configuration, without any reported errors
T
When calling a Paging Group, audio only flows from the caller to the members of the Paging Group (one to various members)
T
When creating inbound rules, the destination to which the incoming call is routed can be an external number?
T
When remote, the 3CX Application only needs to have Tunnel ports (default UDP / TCP: 5090) and HTTPS (default TCP: 5001) forwarded / NAT on its Firewall to provision and operate correctly
T
When using the "Ring All" strategy in Ring Groups and the "Ring Time" is reached, the call will be immediately forwarded to the "Destination if no answer".
T
When using the 3CX Web Client, a user can remotely control both Supported IP Phones and 3CX Applications
T
When you create outbound rules, the CALLS TO NUMBERS THAT BEGIN WITH THE PREFIX field, defines how a dialed number must begin to match this rule
T
You can automatically delete voice messages that are X days old.
T
All Emergency Numbers must be configured in the 3CX Management Console
T
An IP phone may have a different time zone setting than the default time zone in the 3CX
T
Before you can run the 3CX Web Configuration Wizard remotely, you must have tcp HTTP port 5015 open on the Firewall.
T
If a 3CX SIP port has been altered to any port other than the 5060, phones can be provisioned using the Pnp.
T
Can I install the 3CX switchboard on a Windows 10 x 86 (32bits) operating system?
NO
A DIGITAL RECEPTIONIST can be configured to route calls based on caller voice input.
F
A SIP trunk can have more than one number routed through the same account. For each number that has SIP Trunk, a new trunking needs to be added on the 3CX and the DID/MSN must be set in the Primary Number field.
F
All supported SIP trunk providers offer T.38 faxing as an option, so there is no need to check with the provider before registering with them.
F
Emergency numbers are automatically configured by 3CX, so you dont need to configure them manually
F
Firewall verification cannot verify whether SIP ALG is enabled on your firewall
F
If firewall verification fails, you can contact 3CX support, instead of consulting the Firewall Guides on the 3CX website
F
If you want to connect to 3CX remotely using the 3CX Apps, you only need to port forward/NAT port 5090 (TCP/UDP) on the firewall in front of the 3CX PBX.
F
Read the provisioning guides for IP phones and answer if the following statement is true or false. Supported DECT base stations can be provisioned via PnP
F
The 3CX Application for Windows is compatible with Windows XP
F
The 3CX Web Client cannot remotely control 3CX Clients
F
The Voicemail PIN authentication cannot be disabled.
F
The Voicemail Transcription (speech-to-text) feature is available only on Enterprise License Keys.
F
The Voicemail of an extension cannot be disabled
F
The ability of "Standard" Digital Receptionists to connect callers directly to internal extensions can be enabled or disabled per Digital Receptionist.
F
The configurable MENU OPTIONS in digital receptionists are 0-9, *and # .
F
The default length of the Voicemail PIN is 3 digits
F
The standard HTTPS protocol port is TCP:80 port
F
The standard protocol port for HTTPS is port TCP:80.
F
The transcribed text of the Voice Message Transcript (speech-to-text) is only viewable through the 3CX Web Client.
F
To use Webmeeting 3CX, you do not need to forward ports/NAT to any specific port on your firewall/router.
F
To use the 3CX Client remotely (example from a home office), the user must change the status of their profile to OUT OF OFFICE.
F
Using VoIP providers requires only to open the forwarded port/NAT on its firewall (default 5060 UDP/TCP).
F
Welcome email can only be used to provision 3CX client for Windows and Mac
F
When adding DID numbers, under the "DIDs" tab of the SIP Trunk, an inbound rule will also be created automatically for each DID.
F
When connecting a phone to the network, the phone will be automatically provisioned without administrator intervention.
F
When provisioning BLF keys on an IP phone, the default action is always blind transfer and cannot be altered.
F
When using a Generic VoIP Provider, 3CX Technical Support is available to troubleshoot this trunk for all issues pertaining to this provider.
F
While the caller is connected to a Digital Receptionist he can dial an external number and connect directly to this number
F
You can receive voice message notifications by email, but there is no way to listen to the voice message in this way.
F
You can´t configure an option in the digital receptionist to connect callers to another Digital Receptionist.
F
You have a SIP Trunk with multiple Numbers/DIDs. For each number, a new trunk needs to be added in 3CX and the DID/MSN needs to be set in the main number field.
F
Can I change the digit length of the internal extensions after the 3CX control unit has been fully configured?
NO
Can a Multicast Paging Group page a remote STUN extension?
NO
Can the 3CX control unit be installed, activated and operated without internet access?
NO
Can the internal IP address of 3CX (the NIC IP Address) be changed without the need to reinstall the PBX?
NO
For production use, is it recommended to run 3CX Central over a dynamic public IP address?
NO
IP phones marked in red on the PHONES page of the 3CX Management Console indicate an outdated firmware version. Are those devices still covered by 3CX support for assistance when a problem occurs with these devices?
NO
If you intend to have local (internal) LAN extensions, can the local LAN IP range for 3CX and/or IP phones be 172.32.0.0/24 (which are outside the IP range defined by RFC1918). This 172.32 segment is public
NO
Take a look at the edit comparison page (https://www.3cx.com/ordering/pricing/) and answer the following question: You want to test how two 3CX PBX installations can be joined. One license is a 3CX FREE EDITION and the other a 3CX ENTERPRISE EDITION. Can these editions be connected via a Bridge?
NO
A supported IP phone can be configured manually by completing each configuration on the web interface of the device, one by one. Is the device still covered by 3CX Support when problems occur with manual configuration?
NO
An IP phone on network A (for example, 192.168.0.0/24) is started and made known for presence via multicast. Will 3CX display this device on the PHONES page of the 3CX Management Console if it is on Network B (for example, 192.168.1.0/24)?
NO
Can 3CX be installed on Linux Debian 7 using KVM as a Hypervisor platform?
NO
Digital Receptionists have the ability to smartly dial extensions through the CALL BY NAME functionality, where the first 3 letters of the last name must be entered on the phones keyboard
T
Each IP phone can be provisioned to have a different Ring Tone.
T
Each digital receptionist can be configured with a different language ad set, allowing for a multi-language digital receptionist structure.
T
Each extension can be configured to have a different Voicemail language.
T
Firewall verification can detect whether SIP ALG is enabled on the firewall between 3CX and the Internet
T
Firewalls use NAT to remap IP information when data packets traverse it.
T
Have a look at the edition comparison page (https://www.3cx.com/ordering/pricing) and evaluate the following statement: When installing using a Free Edition License Key, you can't use your own SMTP Server. The 3CX SMTP Service will automatically be used.
T
3CX can send a notification to the administrator when the Voicemail disk space quota is reached.
T
A 3CX client can use the same 3CX extension number as a desktop IP phone
T
A Ring Group is configured with RING IN ORDER as the ringing strategy. All members of this Ring Group will be notified of a missed call when the call reaches the NO ANSWER DESTINATION
T
A caller connected to a digital receptionist can directly dial a user's extension number and be transferred to that extension.
T
A single digital receptionist can handle multiple calls at the same time
T
Can I set the HTTP port to TCP:5000 and the HTTPS port to be TCP: 443?
Yes
Can you set the HTTP port to be TCP:5000 and the HTTPS port to be TCP:443?
Yes
Does the firewall checker check if ports have been altered by a firewall / router when data traverses it?
Yes
If the host running 3CX is also used as a DNS server, is it recommended to relocate 3CX to another host dedicated for 3CX?
Yes
If you choose to use a 3CX FQDN, does the configuration wizard generate a trusted SSL certificate for you during the installation?
Yes
If you intend to have local extensions, can the local LAN IP range for 3CX and/or IP phones be 192.168.35.0/20 (which are outside the IP range defined by RFC1918).
Yes
When a problem arises on a supported IP phone, provisioned by 3CX running the supported firmware, can support for standard device functions be provided by 3cx?
Yes
You can provision more than one IP phone to an extension, even if the manufacturer and/or models are different?
Yes
