7.5 - Performance Appraisal Methods

not only by a single supervisor, but by the subordinates themselves.

Alternative ranking approaches can be used quite efficiently...........

- comparisons within a department, or across departments, can be difficult. - only provides qualitative data and not quantitative data.

What are the disadvantages of narrative essays?

Conventional rating

_________________forms vary in the number of traits and output indicators they incorporate / the range of choices for each dimension / the extent to which each dimension is described.

paired comparison method

____________________ involves comparing each employee to another incumbent, two at a time on a single standard, to determine which is better.

Paired comparison The paired comparison method involves comparing each employee to every other incumbent, two at a time on a single standard, to determine which is better. A rank order can be obtained by counting the number of times each individual is selected as the better of a pair. An advantage to this approach, over traditional ratings, is that it overcomes the problem of an "elevation set." That is, it forces the assessor to compare the performance of each incumbent to all other incumbents, one by one.

An advantage to this type of performance evaluation method is that each incumbent gets compared to every other incumbent, one by one. Which type of performance evaluation method is it? Alternative ranking Forced distribution Paired comparison Straight ranking

Including behavior criteria on the form: - such as critical incidents - behavioral checklists - forced-choice forms

In order to significantly enrich the appraisal of a narrative essay one should include................

- attendance - record of meeting deadlines - quality of reports - etc.

Incumbents can also be ranked with regard to their performance on specific duties, such as ...............

narrative essay

One of the simplest forms for evaluating employees is the.............

small organizations

Straight ranking is useful in...........

False Alternative ranking normally takes place in several steps. The first step is to put the best subordinate at the top of the list and the worst subordinate at the bottom, usually on the basis of overall performance. The superior then selects the next best and worst from the remaining subordinates, and so on. The middle position on the list is the last to be filled.

True or False: The first step in alternative ranking is when a superior lists the subordinates in order, from best to worst, usually on the basis of overall performance.

descriptive words may have different meanings to raters subject to rater's biases including....... - leniency - strictness - central tendency - halo effect

What are the disadvantages of Conventional rating forms?

Forced distribution The forced distribution method was designed to overcome a frequent complaint against other ranking methods in which employees are given a unique rank, and not allowing for two (or more) incumbents' performances to be very close to each other. The forced distribution method overcomes this problem and incorporates several factors, or dimensions, into the ranking process. A common forced distribution scale may be divided into five categories, with a fixed percentage of all subordinates in the group falling within each of these categories. Typically, the distribution follows a normal "bell-shaped" pattern.

Which method allows two or more incumbents' performances to be ranked together? Paired comparisons Straight ranking Forced distribution Alternative ranking

Straight ranking Perhaps the most simple method of performance appraisal is the straight ranking method. In the straight ranking method, a superior lists the subordinates in order, from best to worst, usually on the basis of overall performance. However, as the number of incumbents increases, it becomes difficult to discern differences in the performance of all incumbents - particularly those incumbents who are "average."

Which of the following is the simplest method of performance appraisal? Straight ranking Paired comparisons Narrative essay Alternative ranking

They allow comparisons across employees and departments Conventional forms are used extensively because they are relatively easy to develop and permit quantitative results that allow comparisons across employees and departments. But because the rater has complete control in the use of the forms, conventional forms are subject to several errors. Often separate traits or factors are grouped together and the rater is given only one box to check. Frequently-used descriptive words can be subject to different meanings to different raters.

Why are conventional rating forms used extensively? They allow comparisons across employees and departments Conventional forms are not subject to errors The descriptive words used have the same meanings to different raters The forms are very objective and the rater has little control over the form

Narrative Essay

_______________ , the rater can describe the employee's strengths and weaknesses and suggest methods for improving performance.

straight ranking method

________________ , a superior lists the subordinates in order from best to worst, usually on the basis of overall performance.

Alternative ranking

________________ , normally takes place in several steps. The first step is to put the best subordinate at the head of the list and the worst subordinate at the bottom, usually on the basis of overall performance. The superior then selects the best and worst from the remaining subordinates. The middle position on the list is the last to be filled.

Conventional Rating

________________ forms are used extensively because they are relatively easy to develop and permit quantitative results that allow comparisons across employees and departments.

conventional rating

_________________ is the most widely used form of performance evaluation.

forced distribution method

____________________ incorporates several factors or dimensions (rather than a single factor) into the ranking process. The superior must assign only a certain proportion of subordinates to each of several categories with respect to each other.

That is, it forces the assessor to compare the performance of each incumbent to all other incumbents, one by one overcomes the problem of an "elevation set."

an advantage of paired comparison methods is...........

graphic rating scales Likert scales

conventional rating is also known as.............