A+ Guide to Managing Ch. 3 Review Questions

Which Windows 7 edition(s) come only in a 32-bit version?

Windows 7 Starter and Windows 7 Home Basic.

For each of the following programs, identify if the program is an operating system, application, device driver, or utility program: Internet Explorer, Norton Antivirus, Windows 98, and Adobe Photoshop

Answer: Application, utility program, operating system, application

How can you add a program icon to the Windows 7 taskbar so the program can quickly be launched at any time?

First locate the program in the Start menu. Then right-click the program and select Pin to Taskbar from the shortcut menu.

How do you access the Properties box for a fi le to change a fi le attribute?

In Explorer, right-click the file and select Properties from the shortcut menu.

List four major functions of an OS.

It manages hardware, runs applications, provides an interface for users, and stores, retrieves, and manipulates files

What is the program name for the System Information utility?

Msinfo32.exe

Which folder does Windows use to store fi les a user puts in the Documents library?

My Documents folder

What is the keyboard shortcut to the fl ip 3D view

Win+Tab

What fi le extension is used to name a compressed folder?

.zip

Jack needs to email two documents to a friend but the fi les are so large his email server bounced them back as undeliverable. What is your advice? Tell Jack to open the documents and break each of them into two documents and then email the four documents separately. b. Tell Jack to put the two documents in a compressed folder and email the folder. c. Tell Jack to put each document in a different compressed folder and email each folder separately. d. Tell Jack to put the documents on a USB drive and snail mail the drive to his friend.

Answer: c. Tell Jack to put each document in a different compressed folder and email each folder separately.

Mary wants her 32-bit installation of Windows 7 Professional to run faster. She has 4 GB of memory installed on the motherboard. She decides more memory will help. She installs an additional 2 GB of memory for a total of 6 GB, but does not see any performance improvement. What is the problem and what should you tell Mary? She should use Control Panel to install the memory in Windows 7. After it is installed, performance should improve. Tell Mary how to open the Control Panel. b. A 32-bit OS cannot use more than 4 GB of memory. Tell Mary she has wasted her money. c. A 32-bit OS cannot use more than 4 GB of memory. Tell Mary to upgrade her system to the 64-bit version of Windows 7 Professional. d. A 32-bit OS cannot use more than 4 GB of memory. Explain to Mary the problem and discuss with her the possible solutions.

Answer: d. A 32-bit OS cannot use more than 4 GB of memory. Explain to Mary the problem and discuss with her the possible solutions.

What are the four libraries that Windows 7 creates by default?

Documents, Music, Pictures, and Videos libraries

What Windows tool can you use to know how much RAM is installed on your system?

System window, System Properties window, System Information

Which Windows 7 window can be used to get a report of the history of problems on a computer?

The Action Center

What is the memory limitation for a 32-bit operating system?

The OS can address no more than 4 GB of memory.

What part of a fi lename does Windows use to know which application to open to manage the fi le?

The file extension

What might happen to the Windows system if too many services are running, as indicated by multiple icons in the notifi cation area of the taskbar?

The system might slow down and not perform well.

Using Aero Snap, what happens when you drag a window to the top of the Windows 7 desktop?

The window maximizes

When does a user need to enter a password into the UAC box in order to continue?

When the user is logged on as a standard user