ACC 625 NASBA

How should ethical leaders manage their employees?

Demonstrate ethical values through role modeling

What do all effective ethical leaders share in common?

Good communication skills

What should an employee do after discovering illegal conduct?

Immediately report to your immediate supervisor.

Which situation demonstrates reciprocity?

In response to co-workers help making a deadline, you assist them with a similar crisis

What does external whistle blowing often indicate about a firm's corporate culture?

Internal reporting is perceived to be ineffective.

Why would organizations prefer that employees provide their personal information when making reports?

It is easier to handle a conflict situation when all parties have been identified.

What is one of the disadvantages higher-level executives face when overseeing an ethical climate of the organization?

Their tendency to be socially isolated from employees

According to most companies' ethics codes, what happens to whistle blowers if their reportings are wrong?

They do not face retaliation for good faith reporting.

Which of the following is an important part of an organizational culture?

Values

What does mediation involve?

an objective third party helps two parties settle their differences

Which characteristic best describes a mixed-motive approach to handling conflict?

collaborating

What is the first step toward making an ethical decision?

identifying the ethical issue

An effective ethics program should show _____________________.

intolerance of misconduct

When handling a conflict situation, it is important for a leader to realize that the other party's concerns are _________.

legitimate

Separating the people from the issue in an ethical conflict situation allows the leader to approach the conflict situation with more

objectivity

Ethical leaders should consider their employees to be ____________ in contributing to the firm's values.

partners

What should an ethical leader do if a conflict begins to escalate?

Bring the discussion back to the core issues.

Which statement about organizational ethical role models is true?

Co-workers can be ethical role models, especially when the manager is distant.

Which leadership style is likely to be ineffective at promoting ethical conduct?

Coercive leadership

What actions can teams take to aid in the ethical decision making process?

Collectively look for ethical solutions or alternatives

Which of the following statements is true regarding organizational conflict?

Conflicts provide an opportunity to listen to the other party's viewpoints.

What should an ethical leader do in managing an ethical dilemma?

Select the most desirable path in a situation in which no decision is optimal.

What does an effective ethics program require?

Support from top management and frequent communication with employees

Why is external whistle blowing a serious decision?

Whistle blowers have been fired for reporting.

As a lower-level employee, how might you be able to ethically influence new hires?

You can communicate organizational principles and values.