ATI- Professional Communication: Types of Communication
A nurse is planning to document a conversation with a client who is preparing for a surgical procedure. Which of the following client information is an accurate and factual form of written communication?
"Client states, 'I have a throbbing pain on my left foot.'" "Client states, 'I feel nervous about having my foot removed.'"
A nurse manager is discussing the topic of personal space as it relates to nonverbal behavior with a staff nurse. Which of the following statements by the staff nurse indicates a need for further teaching?
"Use of personal space will increase the client's self-esteem."
A charge nurse is discussing with a staff nurse the establishment of credibility when providing nursing care. Which of the following statements made by the staff nurse indicates a need for further teaching?
"Using sympathy will help to build credibility."
A nurse is using a health-related Internet blog. Which of the following is an acceptable use of this form of communication?
Access information
Electronic health records capture data for which of the following?
Continuous quality improvement utilization review resource planing risk management
Which of the following are characteristics of effective written communication?
Factual, Objective, Accurate, Concise
A nurse engages in verbal communication with a client. Which of the following is reflective of the nurse's word selection?
Personal values
Which of the following should not be included when discussing components of the communication process?
Tone of voice
A nurse is counseling a client who recently received a diagnosis of type 1 diabetes mellitus. Which of the following is a component of nonverbal communication the nurse may display?
Vocal inflection, volume, posture, & gestures
Which of the following should not be included when discussing modes of computer-mediated communication?
Voice mail