Authoritarian leadership - a style of leadership in which the leader tells the employees what needs to be done and how to perform it without getting their advice or ideas.

Delegative leadership -

a style of leadership in which the leader entrusts decision making to an employee or a group of employees. The leader is still responsible for their decisions.

Participative leadership -

a style of leadership in which the leader involves one or more employees in determining what to do and how to do it. The leader maintains final decision making authority.

Leadership styles -

the manner and approach of providing direction, implementing plans, and motivating people.

Benchmarking -

the process of measuring the organization's products, services, cost, procedures, etc. against competitors or other organizations that display a "best in class" record.

Corporate culture -

the set of important assumptions that members of the company share.

Character -

the sum total of an individual's personality traits and the link between a person's values and her behavior.

Horizontal leadership -

viewing leadership as a system so that information becomes networked. Information now flows horizontally. Differs from tradition leadership in which we view information running vertically or in a hierarchical manner.